Call Details

Bolna ID: 4d23929c-d7bf-4d97-bb58-9bdd45df67b2

Phone: +916363715862

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 13.70s

Cost: ₹1.78

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-07 17:27:41

Ended:
Not set

Last Processed:
2025-10-07 17:29:42

Last Retry At:
2025-10-07 17:29:42

Next Retry Scheduled:
2025-10-07 17:33:17

Next Call Scheduled:
2025-10-07 17:33:17

Call Timeline 13
2025-10-07 17:27:42
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-07 17:27:47
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 17:27:48
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 17:27:52
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 17:28:17
COMPLETED MAIN
CALLBACK_UPDATE
₹0.28
Duration: 13.70s
2025-10-07 17:28:17
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-07 17:28:17
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-07 17:28:23
COMPLETED MAIN
CALLBACK_UPDATE
₹1.78
Duration: 13.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Contacted, disposition_2=No Response, disposition_3=}}}
2025-10-07 17:29:42
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-07 17:29:42}
2025-10-07 17:33:42
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fae9b8a8-12aa-4a38-b30b-e104aeaf8e5c}
2025-10-07 17:34:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, attempt_no=1, retry_bolna_id=fae9b8a8-12aa-4a38-b30b-e104aeaf8e5c}
2025-10-07 17:34:34
CONVERSATION_DETECTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {duration_seconds=13.7, reason=Call duration above 10 seconds - conversation occurred}
2025-10-07 17:34:34
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fae9b8a8-12aa-4a38-b30b-e104aeaf8e5c}
Call History (Raw Callbacks) 8

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{created_at_str=2025-10-07 11:57:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=1.78, batch_id=null, cost_breakdown={synthesizer=0.27, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=0.27}, llm=0.008, transfer_cost=0.0, platform=1.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.004, extraction=0.003, conversation=0.001, hangup=0}}, created_at=2025-10-07T11:57:42.778198, scheduled_at=2025-10-07T11:57:42.778161, custom_extractions=null, telephony_data={duration=15.0, to_number=+916363715862, provider_call_id=a81a3c1c-1987-4afb-873f-0027fa058f9c, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/babbe2f9-d656-4e8b-8331-1d97385931fe.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+916363715862, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 17:16:44, callback_request_id=null, is_callback=null, fullName=Kamalapuram, resume_review_id=68e4fd3d18c34103788ca273, reviewDetails={overallScore={score=61.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-structured, with essential sections such as Skills, Summary, Work Experience, and Education present. 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user:  hello
assistant:  Hey, can you hear me clear?
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user:  hello
assistant:  Hey, can you hear me clear?
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Context Details
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