Call Details
Bolna ID:
77faeb5b-1b84-4505-9e57-bd81dec79ad2
Phone: +918757413326
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 10.40s
Cost: ₹1.50
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-07 16:48:42
Ended:
Not set
Last Processed:
2025-10-07 16:50:43
Last Retry At:
2025-10-07 16:50:43
Next Retry Scheduled:
2025-10-07 16:54:17
Next Call Scheduled:
2025-10-07 16:54:17
Call Timeline 16
Call History (Raw Callbacks) 10
{created_at_str=2025-10-07 11:24:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=1.61, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.113, transfer_cost=0.0, platform=1.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.004, extraction=0.003, conversation=0.106, hangup=0}}, created_at=2025-10-07T11:24:42.804426, scheduled_at=2025-10-07T11:24:42.804391, custom_extractions=null, telephony_data={duration=2.0, to_number=+918757413326, provider_call_id=1f3061b7-5a59-41c6-934c-143d1946ab20, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/0400149e-72ee-4c24-a959-12ff45a4238e.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=77faeb5b-1b84-4505-9e57-bd81dec79ad2, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=medium, follow_up_needed=yes, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user: call has been forwarded to
assistant: Hey, can you hear me clear?
, updated_at=2025-10-07T11:25:29.546308, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:25:29, id=f286e078-111a-4d2d-8a75-b756315f7954, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a call to the user. The user mentioned that the call has been forwarded, and Anita asked if the user could hear her clearly. The conversation appears to be in the early stages, with no further details provided., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Forwarded", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Forwarded, disposition_2=, disposition_3=}}}, smart_status=dropped, conversation_duration=1.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=1.3999375, provider_connected=false}, transcriber_duration=1.3999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=94, input=104}, azure_gpt-4_1-mini={output=8, input=2629}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=56, input=52, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=52, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=8, input=2629, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:24:42, status=completed}
{created_at_str=2025-10-07 11:24:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.11, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.113, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0.003, conversation=0.106, hangup=0}}, created_at=2025-10-07T11:24:42.804426, scheduled_at=2025-10-07T11:24:42.804391, custom_extractions=null, telephony_data={duration=0.0, to_number=+918757413326, provider_call_id=1f3061b7-5a59-41c6-934c-143d1946ab20, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=77faeb5b-1b84-4505-9e57-bd81dec79ad2, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=medium, follow_up_needed=yes, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user: call has been forwarded to
assistant: Hey, can you hear me clear?
, updated_at=2025-10-07T11:25:20.279507, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:25:20, id=f286e078-111a-4d2d-8a75-b756315f7954, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a call to the user. The user mentioned that the call has been forwarded, and Anita asked if the user could hear her clearly. The conversation appears to be in the early stages, with no further details provided., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=1.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=1.3999375, provider_connected=false}, transcriber_duration=1.3999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=94, input=104}, azure_gpt-4_1-mini={output=8, input=2629}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=56, input=52, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=52, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=8, input=2629, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:24:42, status=call-disconnected}
{created_at_str=2025-10-07 11:24:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:24:42.804426, scheduled_at=2025-10-07T11:24:42.804391, custom_extractions=null, telephony_data={duration=0.0, to_number=+918757413326, provider_call_id=1f3061b7-5a59-41c6-934c-143d1946ab20, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=77faeb5b-1b84-4505-9e57-bd81dec79ad2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:25:13.646688, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:25:13, id=f286e078-111a-4d2d-8a75-b756315f7954, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:24:42, status=in-progress}
{created_at_str=2025-10-07 11:24:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:24:42.804426, scheduled_at=2025-10-07T11:24:42.804391, custom_extractions=null, telephony_data={duration=0.0, to_number=+918757413326, provider_call_id=1f3061b7-5a59-41c6-934c-143d1946ab20, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=77faeb5b-1b84-4505-9e57-bd81dec79ad2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:24:46.759886, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:24:46, id=f286e078-111a-4d2d-8a75-b756315f7954, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:24:42, status=ringing}
{created_at_str=2025-10-07 11:24:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:24:42.804426, scheduled_at=2025-10-07T11:24:42.804391, custom_extractions=null, telephony_data={duration=0.0, to_number=+918757413326, provider_call_id=1f3061b7-5a59-41c6-934c-143d1946ab20, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=77faeb5b-1b84-4505-9e57-bd81dec79ad2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:24:45.004981, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:24:45, id=f286e078-111a-4d2d-8a75-b756315f7954, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:24:42, status=initiated}
{created_at_str=2025-10-07 11:18:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=1.5, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.005, transfer_cost=0.0, platform=1.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.002, extraction=0.003, conversation=0, hangup=0}}, created_at=2025-10-07T11:18:43.741948, scheduled_at=2025-10-07T11:18:43.741908, custom_extractions=null, telephony_data={duration=12.0, to_number=+918757413326, provider_call_id=78664d1d-89de-43d9-8abc-a242223f6fcc, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/5bb56d6d-dd61-4ae2-8b13-02b8573f947b.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 16:38:40, callback_request_id=null, is_callback=null, fullName=Shahbaz, resume_review_id=68e4f47e9f941c720e6f70da, reviewDetails={overallScore={score=64.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized with clear sections for contact, summary, experience, education, and skills, which is crucial for readability. However, ensure the overall formatting is clean and consistent to improve the scannability for Applicant Tracking Systems., score=68, readability=The resume is readable; the use of headings and subheadings makes it easy to navigate. Make certain all content is easily scannable by ATS programs, as minor inconsistencies can negatively impact readability., essentialSectionsPresence=Essential sections like experience and education are present and in reverse chronological order, which is excellent. Including a relevant and concise summary adds significant value; the skills section effectively highlights key areas., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clear sections and appropriate formatting. However, adding relevant keywords can improve its chances of being selected in ATS searches., score=66, scale=100, keyElementsReadableByATS=The essential elements like full name, contact information, and work experience are easily readable by most ATS systems. Improve keyword usage to enhance ATS visibility.}, impact={feedback=The use of bullet points effectively breaks down the information, enhancing readability. However, incorporating more quantifiable achievements could boost its impact significantly., score=65, spellCheck=A quick spell-check is recommended to ensure there are no grammatical errors or spelling mistakes. Such errors can detract from your professionalism., bulletPointsUsage=Bullet points are used consistently throughout the experience section, making it easy to scan the key responsibilities and accomplishments. Consider starting each bullet point with a strong action verb., weakActionVerbs=The resume can be improved by replacing weaker verbs with more dynamic ones. Instead of 'Managed,' consider 'Led' or 'Directed' to convey greater authority., scale=100, quantifyingImpact=While the resume mentions achievements, quantifying them with numbers or percentages would greatly enhance their impact. For instance, instead of 'Increased OPD,' specify the percentage or amount of increase., repetitionAvoidance=There's minimal repetition of action verbs, which keeps the descriptions fresh. Vary your action verbs for different bullet points to add more variety., accomplishmentLanguage=The resume uses result-driven language, but it could be enhanced by focusing on the specific outcomes of actions. Emphasize what you achieved rather than just what you did.}, crispness={feedback=The resume's length, at three pages, is slightly long. Review and make sure to eliminate any wordiness that could be edited out for better conciseness., resumeLength=The length is on the longer side, it would be helpful if you remove any redundant details that are not relevant to the target job. Focus on what makes you stand out., score=60, bulletPointsCount=The number of bullet points is appropriate for the experience level. Ensure each bullet point contributes meaningfully to the portrayal of your accomplishments., fillerWords=Minimize the use of filler words to maintain a clear and concise tone. Focus on conveying information directly and powerfully., bulletPointLength=Some bullet points are slightly lengthy; consider condensing them for greater impact. Keep each bullet point to a single line where possible., scale=100}, qualityAddOn={feedback=The resume avoids excessive clichés, but it could benefit from replacing generic terms with more specific descriptions. Always verify consistent date formatting., score=62, buzzwordsCliches=Minimize the use of buzzwords or clichés in your resume and replace them with more specific language that highlights your unique value. This adds authenticity and makes your resume stand out., datesFormatting=Ensure that all dates are formatted consistently throughout the resume for clarity. Use a consistent format such as 'Month Year' or 'Month, Year'., activeVoice=Use active voice whenever possible to make your statements more direct and engaging. This makes the content more concise and dynamic., scale=100, personalPronounsUsage=Avoid using personal pronouns, such as 'I' or 'me'. Start each bullet point with an action verb and describe your responsibilities and accomplishments.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=high, follow_up_needed=yes, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi Shahbaz this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
, updated_at=2025-10-07T11:19:23.731576, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:19:23, id=77faeb5b-1b84-4505-9e57-bd81dec79ad2, campaign_id=null, summary=The conversation begins with Anita from Outspark, a career services platform, greeting Shahbaz and inquiring about his well-being., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Contact Made", "disposition_2": "Interested", "disposition_3": "Information Requested"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Contact Made, disposition_2=Interested, disposition_3=Information Requested}}}, smart_status=not_started, conversation_duration=10.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=10.599937, provider_connected=false}, transcriber_duration=10.599937, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=63, input=68}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=25, input=34, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=34, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:18:43, status=completed}
{created_at_str=2025-10-07 11:18:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.01, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.005, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.002, extraction=0.003, conversation=0, hangup=0}}, created_at=2025-10-07T11:18:43.741948, scheduled_at=2025-10-07T11:18:43.741908, custom_extractions=null, telephony_data={duration=0.0, to_number=+918757413326, provider_call_id=78664d1d-89de-43d9-8abc-a242223f6fcc, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 16:38:40, callback_request_id=null, is_callback=null, fullName=Shahbaz, resume_review_id=68e4f47e9f941c720e6f70da, reviewDetails={overallScore={score=64.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized with clear sections for contact, summary, experience, education, and skills, which is crucial for readability. However, ensure the overall formatting is clean and consistent to improve the scannability for Applicant Tracking Systems., score=68, readability=The resume is readable; the use of headings and subheadings makes it easy to navigate. Make certain all content is easily scannable by ATS programs, as minor inconsistencies can negatively impact readability., essentialSectionsPresence=Essential sections like experience and education are present and in reverse chronological order, which is excellent. Including a relevant and concise summary adds significant value; the skills section effectively highlights key areas., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clear sections and appropriate formatting. However, adding relevant keywords can improve its chances of being selected in ATS searches., score=66, scale=100, keyElementsReadableByATS=The essential elements like full name, contact information, and work experience are easily readable by most ATS systems. Improve keyword usage to enhance ATS visibility.}, impact={feedback=The use of bullet points effectively breaks down the information, enhancing readability. However, incorporating more quantifiable achievements could boost its impact significantly., score=65, spellCheck=A quick spell-check is recommended to ensure there are no grammatical errors or spelling mistakes. Such errors can detract from your professionalism., bulletPointsUsage=Bullet points are used consistently throughout the experience section, making it easy to scan the key responsibilities and accomplishments. Consider starting each bullet point with a strong action verb., weakActionVerbs=The resume can be improved by replacing weaker verbs with more dynamic ones. Instead of 'Managed,' consider 'Led' or 'Directed' to convey greater authority., scale=100, quantifyingImpact=While the resume mentions achievements, quantifying them with numbers or percentages would greatly enhance their impact. For instance, instead of 'Increased OPD,' specify the percentage or amount of increase., repetitionAvoidance=There's minimal repetition of action verbs, which keeps the descriptions fresh. Vary your action verbs for different bullet points to add more variety., accomplishmentLanguage=The resume uses result-driven language, but it could be enhanced by focusing on the specific outcomes of actions. Emphasize what you achieved rather than just what you did.}, crispness={feedback=The resume's length, at three pages, is slightly long. Review and make sure to eliminate any wordiness that could be edited out for better conciseness., resumeLength=The length is on the longer side, it would be helpful if you remove any redundant details that are not relevant to the target job. Focus on what makes you stand out., score=60, bulletPointsCount=The number of bullet points is appropriate for the experience level. Ensure each bullet point contributes meaningfully to the portrayal of your accomplishments., fillerWords=Minimize the use of filler words to maintain a clear and concise tone. Focus on conveying information directly and powerfully., bulletPointLength=Some bullet points are slightly lengthy; consider condensing them for greater impact. Keep each bullet point to a single line where possible., scale=100}, qualityAddOn={feedback=The resume avoids excessive clichés, but it could benefit from replacing generic terms with more specific descriptions. Always verify consistent date formatting., score=62, buzzwordsCliches=Minimize the use of buzzwords or clichés in your resume and replace them with more specific language that highlights your unique value. This adds authenticity and makes your resume stand out., datesFormatting=Ensure that all dates are formatted consistently throughout the resume for clarity. Use a consistent format such as 'Month Year' or 'Month, Year'., activeVoice=Use active voice whenever possible to make your statements more direct and engaging. This makes the content more concise and dynamic., scale=100, personalPronounsUsage=Avoid using personal pronouns, such as 'I' or 'me'. Start each bullet point with an action verb and describe your responsibilities and accomplishments.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=high, follow_up_needed=yes, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi Shahbaz this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
, updated_at=2025-10-07T11:19:16.805665, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:19:16, id=77faeb5b-1b84-4505-9e57-bd81dec79ad2, campaign_id=null, summary=The conversation begins with Anita from Outspark, a career services platform, greeting Shahbaz and inquiring about his well-being., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=10.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=10.599937, provider_connected=false}, transcriber_duration=10.599937, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=63, input=68}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=25, input=34, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=34, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:18:43, status=call-disconnected}
{created_at_str=2025-10-07 11:18:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:18:43.741948, scheduled_at=2025-10-07T11:18:43.741908, custom_extractions=null, telephony_data={duration=0.0, to_number=+918757413326, provider_call_id=78664d1d-89de-43d9-8abc-a242223f6fcc, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 16:38:40, callback_request_id=null, is_callback=null, fullName=Shahbaz, resume_review_id=68e4f47e9f941c720e6f70da, reviewDetails={overallScore={score=64.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized with clear sections for contact, summary, experience, education, and skills, which is crucial for readability. However, ensure the overall formatting is clean and consistent to improve the scannability for Applicant Tracking Systems., score=68, readability=The resume is readable; the use of headings and subheadings makes it easy to navigate. Make certain all content is easily scannable by ATS programs, as minor inconsistencies can negatively impact readability., essentialSectionsPresence=Essential sections like experience and education are present and in reverse chronological order, which is excellent. Including a relevant and concise summary adds significant value; the skills section effectively highlights key areas., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clear sections and appropriate formatting. However, adding relevant keywords can improve its chances of being selected in ATS searches., score=66, scale=100, keyElementsReadableByATS=The essential elements like full name, contact information, and work experience are easily readable by most ATS systems. Improve keyword usage to enhance ATS visibility.}, impact={feedback=The use of bullet points effectively breaks down the information, enhancing readability. However, incorporating more quantifiable achievements could boost its impact significantly., score=65, spellCheck=A quick spell-check is recommended to ensure there are no grammatical errors or spelling mistakes. Such errors can detract from your professionalism., bulletPointsUsage=Bullet points are used consistently throughout the experience section, making it easy to scan the key responsibilities and accomplishments. Consider starting each bullet point with a strong action verb., weakActionVerbs=The resume can be improved by replacing weaker verbs with more dynamic ones. Instead of 'Managed,' consider 'Led' or 'Directed' to convey greater authority., scale=100, quantifyingImpact=While the resume mentions achievements, quantifying them with numbers or percentages would greatly enhance their impact. For instance, instead of 'Increased OPD,' specify the percentage or amount of increase., repetitionAvoidance=There's minimal repetition of action verbs, which keeps the descriptions fresh. Vary your action verbs for different bullet points to add more variety., accomplishmentLanguage=The resume uses result-driven language, but it could be enhanced by focusing on the specific outcomes of actions. Emphasize what you achieved rather than just what you did.}, crispness={feedback=The resume's length, at three pages, is slightly long. Review and make sure to eliminate any wordiness that could be edited out for better conciseness., resumeLength=The length is on the longer side, it would be helpful if you remove any redundant details that are not relevant to the target job. Focus on what makes you stand out., score=60, bulletPointsCount=The number of bullet points is appropriate for the experience level. Ensure each bullet point contributes meaningfully to the portrayal of your accomplishments., fillerWords=Minimize the use of filler words to maintain a clear and concise tone. Focus on conveying information directly and powerfully., bulletPointLength=Some bullet points are slightly lengthy; consider condensing them for greater impact. Keep each bullet point to a single line where possible., scale=100}, qualityAddOn={feedback=The resume avoids excessive clichés, but it could benefit from replacing generic terms with more specific descriptions. Always verify consistent date formatting., score=62, buzzwordsCliches=Minimize the use of buzzwords or clichés in your resume and replace them with more specific language that highlights your unique value. This adds authenticity and makes your resume stand out., datesFormatting=Ensure that all dates are formatted consistently throughout the resume for clarity. Use a consistent format such as 'Month Year' or 'Month, Year'., activeVoice=Use active voice whenever possible to make your statements more direct and engaging. This makes the content more concise and dynamic., scale=100, personalPronounsUsage=Avoid using personal pronouns, such as 'I' or 'me'. Start each bullet point with an action verb and describe your responsibilities and accomplishments.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:19:01.328322, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:19:01, id=77faeb5b-1b84-4505-9e57-bd81dec79ad2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:18:43, status=in-progress}
{created_at_str=2025-10-07 11:18:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:18:43.741948, scheduled_at=2025-10-07T11:18:43.741908, custom_extractions=null, telephony_data={duration=0.0, to_number=+918757413326, provider_call_id=78664d1d-89de-43d9-8abc-a242223f6fcc, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 16:38:40, callback_request_id=null, is_callback=null, fullName=Shahbaz, resume_review_id=68e4f47e9f941c720e6f70da, reviewDetails={overallScore={score=64.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized with clear sections for contact, summary, experience, education, and skills, which is crucial for readability. However, ensure the overall formatting is clean and consistent to improve the scannability for Applicant Tracking Systems., score=68, readability=The resume is readable; the use of headings and subheadings makes it easy to navigate. Make certain all content is easily scannable by ATS programs, as minor inconsistencies can negatively impact readability., essentialSectionsPresence=Essential sections like experience and education are present and in reverse chronological order, which is excellent. Including a relevant and concise summary adds significant value; the skills section effectively highlights key areas., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clear sections and appropriate formatting. However, adding relevant keywords can improve its chances of being selected in ATS searches., score=66, scale=100, keyElementsReadableByATS=The essential elements like full name, contact information, and work experience are easily readable by most ATS systems. Improve keyword usage to enhance ATS visibility.}, impact={feedback=The use of bullet points effectively breaks down the information, enhancing readability. However, incorporating more quantifiable achievements could boost its impact significantly., score=65, spellCheck=A quick spell-check is recommended to ensure there are no grammatical errors or spelling mistakes. Such errors can detract from your professionalism., bulletPointsUsage=Bullet points are used consistently throughout the experience section, making it easy to scan the key responsibilities and accomplishments. Consider starting each bullet point with a strong action verb., weakActionVerbs=The resume can be improved by replacing weaker verbs with more dynamic ones. Instead of 'Managed,' consider 'Led' or 'Directed' to convey greater authority., scale=100, quantifyingImpact=While the resume mentions achievements, quantifying them with numbers or percentages would greatly enhance their impact. For instance, instead of 'Increased OPD,' specify the percentage or amount of increase., repetitionAvoidance=There's minimal repetition of action verbs, which keeps the descriptions fresh. Vary your action verbs for different bullet points to add more variety., accomplishmentLanguage=The resume uses result-driven language, but it could be enhanced by focusing on the specific outcomes of actions. Emphasize what you achieved rather than just what you did.}, crispness={feedback=The resume's length, at three pages, is slightly long. Review and make sure to eliminate any wordiness that could be edited out for better conciseness., resumeLength=The length is on the longer side, it would be helpful if you remove any redundant details that are not relevant to the target job. Focus on what makes you stand out., score=60, bulletPointsCount=The number of bullet points is appropriate for the experience level. Ensure each bullet point contributes meaningfully to the portrayal of your accomplishments., fillerWords=Minimize the use of filler words to maintain a clear and concise tone. Focus on conveying information directly and powerfully., bulletPointLength=Some bullet points are slightly lengthy; consider condensing them for greater impact. Keep each bullet point to a single line where possible., scale=100}, qualityAddOn={feedback=The resume avoids excessive clichés, but it could benefit from replacing generic terms with more specific descriptions. Always verify consistent date formatting., score=62, buzzwordsCliches=Minimize the use of buzzwords or clichés in your resume and replace them with more specific language that highlights your unique value. This adds authenticity and makes your resume stand out., datesFormatting=Ensure that all dates are formatted consistently throughout the resume for clarity. Use a consistent format such as 'Month Year' or 'Month, Year'., activeVoice=Use active voice whenever possible to make your statements more direct and engaging. This makes the content more concise and dynamic., scale=100, personalPronounsUsage=Avoid using personal pronouns, such as 'I' or 'me'. Start each bullet point with an action verb and describe your responsibilities and accomplishments.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:18:48.354043, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:18:48, id=77faeb5b-1b84-4505-9e57-bd81dec79ad2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:18:43, status=ringing}
{created_at_str=2025-10-07 11:18:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:18:43.741948, scheduled_at=2025-10-07T11:18:43.741908, custom_extractions=null, telephony_data={duration=0.0, to_number=+918757413326, provider_call_id=78664d1d-89de-43d9-8abc-a242223f6fcc, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 16:38:40, callback_request_id=null, is_callback=null, fullName=Shahbaz, resume_review_id=68e4f47e9f941c720e6f70da, reviewDetails={overallScore={score=64.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized with clear sections for contact, summary, experience, education, and skills, which is crucial for readability. However, ensure the overall formatting is clean and consistent to improve the scannability for Applicant Tracking Systems., score=68, readability=The resume is readable; the use of headings and subheadings makes it easy to navigate. Make certain all content is easily scannable by ATS programs, as minor inconsistencies can negatively impact readability., essentialSectionsPresence=Essential sections like experience and education are present and in reverse chronological order, which is excellent. Including a relevant and concise summary adds significant value; the skills section effectively highlights key areas., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clear sections and appropriate formatting. However, adding relevant keywords can improve its chances of being selected in ATS searches., score=66, scale=100, keyElementsReadableByATS=The essential elements like full name, contact information, and work experience are easily readable by most ATS systems. Improve keyword usage to enhance ATS visibility.}, impact={feedback=The use of bullet points effectively breaks down the information, enhancing readability. However, incorporating more quantifiable achievements could boost its impact significantly., score=65, spellCheck=A quick spell-check is recommended to ensure there are no grammatical errors or spelling mistakes. Such errors can detract from your professionalism., bulletPointsUsage=Bullet points are used consistently throughout the experience section, making it easy to scan the key responsibilities and accomplishments. Consider starting each bullet point with a strong action verb., weakActionVerbs=The resume can be improved by replacing weaker verbs with more dynamic ones. Instead of 'Managed,' consider 'Led' or 'Directed' to convey greater authority., scale=100, quantifyingImpact=While the resume mentions achievements, quantifying them with numbers or percentages would greatly enhance their impact. For instance, instead of 'Increased OPD,' specify the percentage or amount of increase., repetitionAvoidance=There's minimal repetition of action verbs, which keeps the descriptions fresh. Vary your action verbs for different bullet points to add more variety., accomplishmentLanguage=The resume uses result-driven language, but it could be enhanced by focusing on the specific outcomes of actions. Emphasize what you achieved rather than just what you did.}, crispness={feedback=The resume's length, at three pages, is slightly long. Review and make sure to eliminate any wordiness that could be edited out for better conciseness., resumeLength=The length is on the longer side, it would be helpful if you remove any redundant details that are not relevant to the target job. Focus on what makes you stand out., score=60, bulletPointsCount=The number of bullet points is appropriate for the experience level. Ensure each bullet point contributes meaningfully to the portrayal of your accomplishments., fillerWords=Minimize the use of filler words to maintain a clear and concise tone. Focus on conveying information directly and powerfully., bulletPointLength=Some bullet points are slightly lengthy; consider condensing them for greater impact. Keep each bullet point to a single line where possible., scale=100}, qualityAddOn={feedback=The resume avoids excessive clichés, but it could benefit from replacing generic terms with more specific descriptions. Always verify consistent date formatting., score=62, buzzwordsCliches=Minimize the use of buzzwords or clichés in your resume and replace them with more specific language that highlights your unique value. This adds authenticity and makes your resume stand out., datesFormatting=Ensure that all dates are formatted consistently throughout the resume for clarity. Use a consistent format such as 'Month Year' or 'Month, Year'., activeVoice=Use active voice whenever possible to make your statements more direct and engaging. This makes the content more concise and dynamic., scale=100, personalPronounsUsage=Avoid using personal pronouns, such as 'I' or 'me'. Start each bullet point with an action verb and describe your responsibilities and accomplishments.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:18:45.827675, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:18:45, id=77faeb5b-1b84-4505-9e57-bd81dec79ad2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:18:43, status=initiated}
Context Details
{recipient_phone_number=+918757413326, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 16:38:40, callback_request_id=null, is_callback=null, fullName=Shahbaz, resume_review_id=68e4f47e9f941c720e6f70da, parentBolnaId=null, attemptType=null}, resume_review_id=null}