Dashboard

{created_at_str=2025-10-07 11:21:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=2.22, batch_id=null, cost_breakdown={synthesizer=1.89, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=1.89}, llm=0.333, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0.003, conversation=0.326, hangup=0}}, created_at=2025-10-07T11:21:42.796378, scheduled_at=2025-10-07T11:21:42.796343, custom_extractions=null, telephony_data={duration=0.0, to_number=+919466113165, provider_call_id=8d214259-39b0-4654-9f35-df69e1b3f144, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919466113165, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=65bafb3a-cd5e-458c-9483-54528a3c1c7a, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=medium, follow_up_needed=yes, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi   this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  fine
assistant:  Great! Is this a good time to connect for a quick chat?
user:  after ten to fifteen minutes
assistant:   Sure, I can
, updated_at=2025-10-07T11:22:41.082713, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:22:41, id=e8a3644f-d658-4944-8078-97ba8c22b7ff, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a call with the user. After confirming the user's well-being, she asked if it was a good time for a chat. The user requested to connect in ten to fifteen minutes, to which Anita agreed., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=24.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=24.599937, provider_connected=false}, transcriber_duration=24.599937, transcriber_model=nova-3, synthesizer_characters=189, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=92, input=174}, azure_gpt-4_1-mini={output=55, input=7936}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=54, input=87, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=87, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=55, input=7936, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:21:42, status=call-disconnected}

{created_at_str=2025-10-07 11:21:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:21:42.796378, scheduled_at=2025-10-07T11:21:42.796343, custom_extractions=null, telephony_data={duration=0.0, to_number=+919466113165, provider_call_id=8d214259-39b0-4654-9f35-df69e1b3f144, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919466113165, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=65bafb3a-cd5e-458c-9483-54528a3c1c7a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:22:11.425761, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:22:11, id=e8a3644f-d658-4944-8078-97ba8c22b7ff, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:21:42, status=in-progress}

{created_at_str=2025-10-07 11:21:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:21:42.796378, scheduled_at=2025-10-07T11:21:42.796343, custom_extractions=null, telephony_data={duration=0.0, to_number=+919466113165, provider_call_id=8d214259-39b0-4654-9f35-df69e1b3f144, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919466113165, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=65bafb3a-cd5e-458c-9483-54528a3c1c7a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:21:47.364752, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:21:47, id=e8a3644f-d658-4944-8078-97ba8c22b7ff, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:21:42, status=ringing}

{created_at_str=2025-10-07 11:21:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:21:42.796378, scheduled_at=2025-10-07T11:21:42.796343, custom_extractions=null, telephony_data={duration=0.0, to_number=+919466113165, provider_call_id=8d214259-39b0-4654-9f35-df69e1b3f144, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919466113165, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=65bafb3a-cd5e-458c-9483-54528a3c1c7a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:21:45.321413, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:21:45, id=e8a3644f-d658-4944-8078-97ba8c22b7ff, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:21:42, status=initiated}