Dashboard

{created_at_str=2025-10-07 11:20:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=2.46, batch_id=null, cost_breakdown={synthesizer=2.12, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=2.12}, llm=0.337, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.005, extraction=0.006, conversation=0.326, hangup=0}}, created_at=2025-10-07T11:20:42.962692, scheduled_at=2025-10-07T11:20:42.962651, custom_extractions=null, telephony_data={duration=0.0, to_number=+918340560730, provider_call_id=192d6353-ef2b-451e-b04c-86c0ef12bf77, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918340560730, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=677e5e1a-c2b9-436b-9a0e-3424595a44e3, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=User requested to schedule a call for tomorrow., info_type=process, interest_level=medium, follow_up_needed=Yes, service_interest=null, objections=User is not available for a call at the moment.}, arq_job_id=null, transcript=assistant: Hi   this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  yes
assistant:  Great! Is it a good time to connect for a quick chat?
user:  no
assistant:   Sure
user:  can we call tomorrow
assistant:   Absolutely! What time tomorrow would suit you best for a quick call?
, updated_at=2025-10-07T11:21:29.755387, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:21:29, id=a5000204-44fb-4510-a672-5e948a6ba898, campaign_id=null, summary=Anita from Outspark, a career services platform, called the user to initiate a conversation. The user indicated that it was not a good time for a chat and requested to reschedule the call for the next day. Anita agreed and asked for a suitable time for the call tomorrow., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=30.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=30.599937, provider_connected=false}, transcriber_duration=30.599937, transcriber_model=nova-3, synthesizer_characters=212, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=117, input=210}, azure_gpt-4_1-mini={output=53, input=7968}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=58, input=105, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=59, input=105, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=53, input=7968, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:20:42, status=call-disconnected}

{created_at_str=2025-10-07 11:20:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:20:42.962692, scheduled_at=2025-10-07T11:20:42.962651, custom_extractions=null, telephony_data={duration=0.0, to_number=+918340560730, provider_call_id=192d6353-ef2b-451e-b04c-86c0ef12bf77, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918340560730, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=677e5e1a-c2b9-436b-9a0e-3424595a44e3, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:20:54.686145, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:20:54, id=a5000204-44fb-4510-a672-5e948a6ba898, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:20:42, status=in-progress}

{created_at_str=2025-10-07 11:20:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:20:42.962692, scheduled_at=2025-10-07T11:20:42.962651, custom_extractions=null, telephony_data={duration=0.0, to_number=+918340560730, provider_call_id=192d6353-ef2b-451e-b04c-86c0ef12bf77, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918340560730, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=677e5e1a-c2b9-436b-9a0e-3424595a44e3, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:20:46.486301, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:20:46, id=a5000204-44fb-4510-a672-5e948a6ba898, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:20:42, status=ringing}

{created_at_str=2025-10-07 11:20:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T11:20:42.962692, scheduled_at=2025-10-07T11:20:42.962651, custom_extractions=null, telephony_data={duration=0.0, to_number=+918340560730, provider_call_id=192d6353-ef2b-451e-b04c-86c0ef12bf77, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918340560730, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=677e5e1a-c2b9-436b-9a0e-3424595a44e3, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T11:20:44.292328, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 11:20:44, id=a5000204-44fb-4510-a672-5e948a6ba898, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 11:20:42, status=initiated}