Call Details
Bolna ID:
085f5bc8-d80c-46cd-a1cf-20c42c2c053d
Phone: +918111810964
From: N/A
Status: completed
Processing: COMPLETED
Duration: 35.60s
Cost: ₹7.13
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-07 16:00:42
Last Retry At:
2025-10-07 16:00:42
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
{created_at_str=2025-10-07 10:27:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=7.13, batch_id=null, cost_breakdown={synthesizer=2.79, transcriber=1.0, synthesizer_breakdown={welcome_message=0, conversation=2.79}, llm=0.339, transfer_cost=0.0, platform=3.0, transcriber_breakdown={analytics=0, conversation=1.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.006, extraction=0.005, conversation=0.328, hangup=0}}, created_at=2025-10-07T10:27:42.807618, scheduled_at=2025-10-07T10:27:42.807582, custom_extractions=null, telephony_data={duration=37.0, to_number=+918111810964, provider_call_id=7ece3319-7313-48b3-8d6a-6879553c8884, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/fd35db76-53ff-4a4f-bfac-a568a638329d.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+918111810964, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=742ad590-0ee4-4a7b-a774-1bb50c0466e2, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=None, info_type=process, interest_level=low, follow_up_needed=Yes, service_interest=resume_silver, objections=None}, arq_job_id=null, transcript=assistant: Hi this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user: has been forwarded to voice mail
assistant: No worries! When would be a good time to call you back — later today or tomorrow?
user: the person you are trying to reach is not available at the tone please record your message
user: when you have finished recording you may hang up
assistant: I’ll try reaching you again later. Meanwhile, if you want to check your resume score or get more interview calls, just visit myoutspark dot com. Take care!
assistant: Ok. I'll hang up now. Thanks for your time.
, updated_at=2025-10-07T10:28:51.832656, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 10:28:51, id=085f5bc8-d80c-46cd-a1cf-20c42c2c053d, campaign_id=null, summary=Anita from Outspark, a career services platform, called the user but reached their voicemail. She left a message asking when would be a good time to call back and mentioned the option to check the user's resume score or get more interview calls at myoutspark.com. She concluded the call by thanking the user for their time., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Contacted", "disposition_2": "Left Voicemail", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Contacted, disposition_2=Left Voicemail, disposition_3=}}}, smart_status=not_started, conversation_duration=35.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=35.79994, provider_connected=false}, transcriber_duration=35.79994, transcriber_model=nova-3, synthesizer_characters=279, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=112, input=300}, azure_gpt-4_1-mini={output=54, input=7989}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=67, input=150, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=45, input=150, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=54, input=7989, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 10:27:42, status=completed}
{created_at_str=2025-10-07 10:27:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=4.13, batch_id=null, cost_breakdown={synthesizer=2.79, transcriber=1.0, synthesizer_breakdown={welcome_message=0, conversation=2.79}, llm=0.339, platform=0, transcriber_breakdown={analytics=0, conversation=1.0}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0.005, conversation=0.328, hangup=0}}, created_at=2025-10-07T10:27:42.807618, scheduled_at=2025-10-07T10:27:42.807582, custom_extractions=null, telephony_data={duration=0.0, to_number=+918111810964, provider_call_id=7ece3319-7313-48b3-8d6a-6879553c8884, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918111810964, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=742ad590-0ee4-4a7b-a774-1bb50c0466e2, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=None, info_type=process, interest_level=low, follow_up_needed=Yes, service_interest=resume_silver, objections=None}, arq_job_id=null, transcript=assistant: Hi this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user: has been forwarded to voice mail
assistant: No worries! When would be a good time to call you back — later today or tomorrow?
user: the person you are trying to reach is not available at the tone please record your message
user: when you have finished recording you may hang up
assistant: I’ll try reaching you again later. Meanwhile, if you want to check your resume score or get more interview calls, just visit myoutspark dot com. Take care!
assistant: Ok. I'll hang up now. Thanks for your time.
, updated_at=2025-10-07T10:28:46.714843, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 10:28:46, id=085f5bc8-d80c-46cd-a1cf-20c42c2c053d, campaign_id=null, summary=Anita from Outspark, a career services platform, called the user but reached their voicemail. She left a message asking when would be a good time to call back and mentioned the option to check the user's resume score or get more interview calls at myoutspark.com. She concluded the call by thanking the user for their time., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=35.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=35.79994, provider_connected=false}, transcriber_duration=35.79994, transcriber_model=nova-3, synthesizer_characters=279, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=112, input=300}, azure_gpt-4_1-mini={output=54, input=7989}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=67, input=150, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=45, input=150, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=54, input=7989, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 10:27:42, status=call-disconnected}
{created_at_str=2025-10-07 10:27:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T10:27:42.807618, scheduled_at=2025-10-07T10:27:42.807582, custom_extractions=null, telephony_data={duration=0.0, to_number=+918111810964, provider_call_id=7ece3319-7313-48b3-8d6a-6879553c8884, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918111810964, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=742ad590-0ee4-4a7b-a774-1bb50c0466e2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T10:28:05.935763, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 10:28:05, id=085f5bc8-d80c-46cd-a1cf-20c42c2c053d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 10:27:42, status=in-progress}
{created_at_str=2025-10-07 10:27:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T10:27:42.807618, scheduled_at=2025-10-07T10:27:42.807582, custom_extractions=null, telephony_data={duration=0.0, to_number=+918111810964, provider_call_id=7ece3319-7313-48b3-8d6a-6879553c8884, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918111810964, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=742ad590-0ee4-4a7b-a774-1bb50c0466e2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T10:27:48.236831, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 10:27:48, id=085f5bc8-d80c-46cd-a1cf-20c42c2c053d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 10:27:42, status=ringing}
{created_at_str=2025-10-07 10:27:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T10:27:42.807618, scheduled_at=2025-10-07T10:27:42.807582, custom_extractions=null, telephony_data={duration=0.0, to_number=+918111810964, provider_call_id=7ece3319-7313-48b3-8d6a-6879553c8884, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918111810964, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=742ad590-0ee4-4a7b-a774-1bb50c0466e2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T10:27:45.387305, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 10:27:45, id=085f5bc8-d80c-46cd-a1cf-20c42c2c053d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 10:27:42, status=initiated}
Context Details
{recipient_phone_number=+918111810964, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=742ad590-0ee4-4a7b-a774-1bb50c0466e2, attemptType=RETRY}, resume_review_id=null}