Call Details
Bolna ID:
742ad590-0ee4-4a7b-a774-1bb50c0466e2
Phone: +918111810964
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 51.50s
Cost: ₹9.91
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-07 15:50:42
Ended:
Not set
Last Processed:
2025-10-07 15:53:42
Last Retry At:
2025-10-07 15:53:42
Next Retry Scheduled:
2025-10-07 15:56:55
Next Call Scheduled:
2025-10-07 15:56:55
Call Timeline 16
Call History (Raw Callbacks) 10
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user: has been forwarded to voice mail
assistant: No worries! When would be a good time to call you back — later today or tomorrow?
user: the person you are trying to reach is not available at the tone please record your message
user: when you have finished recording you may hang up
assistant: I’ll try reaching you again later. Meanwhile, if you want to check your resume score or get more interview calls, just visit myoutspark dot com. Take care!
assistant: Ok. I'll hang up now. Thanks for your time.
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user: has been forwarded to voice mail
assistant: No worries! When would be a good time to call you back — later today or tomorrow?
user: the person you are trying to reach is not available at the tone please record your message
user: when you have finished recording you may hang up
assistant: I’ll try reaching you again later. Meanwhile, if you want to check your resume score or get more interview calls, just visit myoutspark dot com. Take care!
assistant: Ok. I'll hang up now. Thanks for your time.
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{created_at_str=2025-10-07 10:20:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=9.91, batch_id=null, cost_breakdown={synthesizer=4.5, transcriber=1.0, synthesizer_breakdown={welcome_message=0.0, conversation=4.5}, llm=1.41, transfer_cost=0.0, platform=3.0, transcriber_breakdown={analytics=0, conversation=1.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.008, extraction=0.006, conversation=1.396, hangup=0}}, created_at=2025-10-07T10:20:43.762387, scheduled_at=2025-10-07T10:20:43.762351, custom_extractions=null, telephony_data={duration=52.0, to_number=+918111810964, provider_call_id=d521707a-7ff6-4c1e-8128-78c6a91f4bc9, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/9d8711b4-f074-4532-a35f-6e025c690bf0.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+918111810964, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 15:40:10, callback_request_id=null, is_callback=null, fullName=Dr., resume_review_id=68e4e6aa9f941c720e6f6e88, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is clear and sections are well-organized, making it easy to navigate. Essential sections are present, but the chronology must consistently highlight recent experiences first for better impact and visibility., score=65, readability=The resume is readable with a clear font, but some sections can be further highlighted or underlined for improved emphasis. Consistent use of headers and well-spaced layouts enhances readability but can be improved to avoid block text appearance., essentialSectionsPresence=The resume includes Summary, Technical Skills, Experience, and Education sections, which are crucial. The Experience section covers significant roles but should present achievements in a reverse chronological order for clarity., scale=100}, atsReadabilityScore={feedback=The resume contains most critical information and keywords relevant to data science and NLP, which enhances its ATS performance. 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Ensuring each bullet starts with a strong action verb will help increase impact., weakActionVerbs=Some action verbs lack strength and specificity, such as 'worked' or 'communicated'. Replacing these with vigorous alternatives like 'spearheaded' or 'orchestrated' could amplify accomplishment statements., scale=100, quantifyingImpact=The document mentions contributions but needs more specific data to illustrate the extent of impact, such as percentage improvements or efficiencies achieved. Including more quantified statements would significantly boost the resume's persuasiveness., repetitionAvoidance=Repetition of phrases and limited verb variety can detract from the resume's impact. Using diverse verbs and unique phrasing can help maintain reader interest and highlight different skills and accomplishments., accomplishmentLanguage=The language used is occasionally passive, which diminishes the perceived effectiveness of the achievements. Focusing more on accomplishment-oriented language can heighten the impact of the descriptions.}, crispness={feedback=The resume contains valuable information but could benefit from conciseness and reduced filler content to enhance clarity. Addressing these issues can ensure brevity and precision in conveying professional experience., resumeLength=The resume is lengthy relative to the experience level and could be condensed to better focus on key achievements. More concise summaries in experience and skills sections would improve readability., score=53, bulletPointsCount=There is an overuse of bullet points, which may overwhelm readers and obscure key information. Reducing the number of bullet points and focusing on the most impactful ones can enhance clarity., fillerWords=The presence of filler words dilutes the impact of critical information. Editing for conciseness and removing unnecessary words will strengthen the presentation of credentials., bulletPointLength=Many bullet points are too lengthy and complex, making them hard to absorb at a glance. Shortening bullet points to focus on key actions and results will increase their effectiveness., scale=100}, qualityAddOn={feedback=The resume mostly avoids common clichés but could use more specific language to enhance its appeal. Stylistic consistency is generally maintained, though improvements in certain areas are suggested., score=60, buzzwordsCliches=Buzzwords are generally minimized, but a few terms could be more specific to the candidate's role or achievements. Replacing these with more precise, role-focused words would add value to the narrative., datesFormatting=Date formatting is consistent, but ensuring alignment and uniform placement throughout ensures clarity. It's recommended to use a standardized format such as 'Month, Year' for all dates., activeVoice=Active voice is predominantly used, effectively showcasing personal contributions. Continued emphasis on active constructions can further amplify the demonstration of skills and actions., scale=100, personalPronounsUsage=Personal pronouns are rightly avoided, maintaining a professional tone. This approach aligns with resume best practices and helps to maintain a direct focus on achievements and capabilities.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=customer is curious about resume score, info_type=process, interest_level=medium, follow_up_needed=no, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi Dr. this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user: hello
assistant: Hey, can you hear me clear?
user: yes yes i can hear you
assistant: Great! Is this a good time to connect
user: yeah i'm fine
assistant: Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now?
user: hello
assistant: Sorry, I didn’t catch that. Were you just curious about your resume score, or are you looking to get more interview calls right now?
user: yeah yeah i'm curious to look at the
assistant: Got
user: the ads score actually yeah
assistant: Okay, got it. What’s your current role?
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user: hello
assistant: Hey, can you hear me clear?
user: yes yes i can hear you
assistant: Great! Is this a good time to connect
user: yeah i'm fine
assistant: Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now?
user: hello
assistant: Sorry, I didn’t catch that. Were you just curious about your resume score, or are you looking to get more interview calls right now?
user: yeah yeah i'm curious to look at the
assistant: Got
user: the ads score actually yeah
assistant: Okay, got it. What’s your current role?
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Editing for conciseness and removing unnecessary words will strengthen the presentation of credentials., bulletPointLength=Many bullet points are too lengthy and complex, making them hard to absorb at a glance. Shortening bullet points to focus on key actions and results will increase their effectiveness., scale=100}, qualityAddOn={feedback=The resume mostly avoids common clichés but could use more specific language to enhance its appeal. Stylistic consistency is generally maintained, though improvements in certain areas are suggested., score=60, buzzwordsCliches=Buzzwords are generally minimized, but a few terms could be more specific to the candidate's role or achievements. Replacing these with more precise, role-focused words would add value to the narrative., datesFormatting=Date formatting is consistent, but ensuring alignment and uniform placement throughout ensures clarity. 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This approach aligns with resume best practices and helps to maintain a direct focus on achievements and capabilities.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T10:20:45.992247, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 10:20:45, id=742ad590-0ee4-4a7b-a774-1bb50c0466e2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=132, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=132}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 10:20:43, status=initiated}
Context Details
{recipient_phone_number=+918111810964, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 15:40:10, callback_request_id=null, is_callback=null, fullName=Dr., resume_review_id=68e4e6aa9f941c720e6f6e88, parentBolnaId=null, attemptType=null}, resume_review_id=null}