Call Details

Bolna ID: 93c42ece-52be-4442-8ed7-f414d158c2af

Phone: +919916091974

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 10.30s

Cost: ₹1.50

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-07 15:34:42

Ended:
Not set

Last Processed:
2025-10-07 15:36:43

Last Retry At:
2025-10-07 15:36:43

Next Retry Scheduled:
2025-10-07 15:40:12

Next Call Scheduled:
2025-10-07 15:40:12

Call Timeline 15
2025-10-07 15:34:43
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-07 15:34:46
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 15:34:48
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 15:34:58
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 15:35:12
COMPLETED MAIN
CALLBACK_UPDATE
₹0.01
Duration: 10.30s
2025-10-07 15:35:12
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-07 15:35:12
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-07 15:35:18
COMPLETED MAIN
CALLBACK_UPDATE
₹1.50
Duration: 10.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Initiated, disposition_2=Introduction Made, disposition_3=}}}
2025-10-07 15:36:42
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-07 15:36:42}
2025-10-07 15:36:43
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-07 15:36:43}
2025-10-07 15:40:43
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3d909921-82c4-4666-bbd3-9d0fa1277adf}
2025-10-07 15:40:43
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a275d54e-4867-495e-8b2c-3d3e0fc83621}
2025-10-07 15:41:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=1, retry_bolna_id=a275d54e-4867-495e-8b2c-3d3e0fc83621}
2025-10-07 15:41:06
CONVERSATION_DETECTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {duration_seconds=10.3, reason=Call duration above 10 seconds - conversation occurred}
2025-10-07 15:41:06
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a275d54e-4867-495e-8b2c-3d3e0fc83621}
Call History (Raw Callbacks) 8

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{created_at_str=2025-10-07 10:04:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=1.5, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0.005, transfer_cost=0.0, platform=1.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.002, extraction=0.003, conversation=0, hangup=0}}, created_at=2025-10-07T10:04:43.803542, scheduled_at=2025-10-07T10:04:43.803514, custom_extractions=null, telephony_data={duration=11.0, to_number=+919916091974, provider_call_id=e0faad93-f4bc-499a-8f77-66f15ef03556, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/3c9e997b-cffb-40f0-b07c-9e92b370821f.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919916091974, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 15:24:09, callback_request_id=null, is_callback=null, fullName=MOHAMMED, resume_review_id=68e4e2e09f941c720e6f6dde, reviewDetails={overallScore={score=61.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is generally clear, but there are inconsistencies in the order of sections. 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Context Details
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