Call Details

Bolna ID: 6605e23b-6688-4d2c-8b6b-b7b717625fc0

Phone: +918855090370

From: +918035316264

Status: failed

Processing: COMPLETED

Duration: 1.50s

Cost: ₹1.51

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-07 15:09:43

Ended:
Not set

Last Processed:
2025-10-07 15:11:43

Last Retry At:
2025-10-07 15:11:43

Next Retry Scheduled:
2025-10-07 15:15:24

Next Call Scheduled:
2025-10-07 15:15:24

Call Timeline 20
2025-10-07 15:09:44
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-07 15:09:47
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 15:09:50
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 15:10:12
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 15:10:18
COMPLETED MAIN
CALLBACK_UPDATE
₹0.01
Duration: 1.50s
2025-10-07 15:10:18
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-07 15:10:18
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-07 15:10:24
COMPLETED MAIN
CALLBACK_UPDATE
₹1.51
Duration: 1.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=Forwarded to Voice Mail, disposition_3=}}}
2025-10-07 15:10:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-07 15:10:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=2}
2025-10-07 15:11:43
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-07 15:11:43}
2025-10-07 15:15:43
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b97bac2d-8822-41b9-a6ee-905f7ef80a94}
2025-10-07 15:15:43
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=48a120f5-1e6b-4a74-803d-fed27ced67b4}
2025-10-07 15:15:43
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=bf2da1f6-456c-4a18-8bbe-7f1118aaefee}
2025-10-07 15:16:08
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=2, retry_bolna_id=bf2da1f6-456c-4a18-8bbe-7f1118aaefee}
2025-10-07 15:16:08
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-07 15:16:08
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=bf2da1f6-456c-4a18-8bbe-7f1118aaefee}
2025-10-07 15:16:08
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=1, retry_bolna_id=b97bac2d-8822-41b9-a6ee-905f7ef80a94}
2025-10-07 15:16:08
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-07 15:16:08
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b97bac2d-8822-41b9-a6ee-905f7ef80a94}
Call History (Raw Callbacks) 11

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{created_at_str=2025-10-07 09:39:44, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=1.51, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0.009000000000000001, transfer_cost=0.0, platform=1.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.004, extraction=0.004, conversation=0.001, hangup=0}}, created_at=2025-10-07T09:39:44.231696, scheduled_at=2025-10-07T09:39:44.231658, custom_extractions=null, telephony_data={duration=2.0, to_number=+918855090370, provider_call_id=4430380c-5099-47cb-8735-3dcf800344b3, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/a48e7642-d898-4cdc-9a52-52a87dfb91cf.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+918855090370, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 14:59:26, callback_request_id=null, is_callback=null, fullName=Kedareshwar, resume_review_id=68e4dd379f941c720e6f6cee, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is clear with appropriate sections for experience and education. However, the section order could be improved by placing the most recent and relevant experiences at the top., score=65, readability=The text is mostly readable, but the use of bold or headings could improve scan-ability. The font choice and size are consistent, aiding overall clarity., essentialSectionsPresence=All essential sections such as experience, education, and skills are present, but the project details could be more structured. Consider removing non-essential sections like the declaration., scale=100}, atsReadabilityScore={feedback=The resume is generally compatible with ATS, containing relevant keywords and structured sections. However, further keyword optimization will enhance compatibility., score=64, scale=100, keyElementsReadableByATS=Major components like contact info and job titles are readable by ATS. However, including specific industry-related keywords might boost ATS scores.}, impact={feedback=The resume includes various responsibilities but lacks quantification of achievements. Adding specific metrics to show impact will enhance its effectiveness., score=58, spellCheck=The spelling is generally correct, but there were minor typos noted, such as 'Mater' instead of 'Master.' Careful proofreading will resolve these issues., bulletPointsUsage=The bullet points are present but are too detailed, sometimes resembling full paragraphs. Aim to make them more succinct and impactful., weakActionVerbs=The resume uses some weak verbs like 'performed' frequently. Replacing these with stronger action verbs will make accomplishments stand out more., scale=100, quantifyingImpact=Currently, there are no quantifiable metrics included. Consider adding specific achievements, such as the number of defects identified or reduced to demonstrate value., repetitionAvoidance=There is some repetition in describing testing tasks. Variety in language could help emphasize different skills or accomplishments., accomplishmentLanguage=The language is descriptive but not results-oriented. Emphasizing achievements, rather than just responsibilities, would strengthen the narrative.}, crispness={feedback=The resume is somewhat lengthy given the experience level. Reducing content by summarizing less crucial information will create a crisp impression., resumeLength=The resume slightly exceeds expected length for 6 years of experience. Condensing sections could improve brevity., score=56, bulletPointsCount=There are a moderate number of bullet points, but each tends to be overly detailed. Shortening points while maintaining key information will help., fillerWords=There's a moderate use of filler words that could be eliminated for clarity. Streamlining the language will improve directness., bulletPointLength=Many bullet points are excessively long, resembling paragraphs. Aim for concise statements to enhance readability., scale=100}, qualityAddOn={feedback=The resume mostly avoids common buzzwords and cliches, but could benefit from more unique, specific language. Consistent formatting will also improve style effectiveness., score=62, buzzwordsCliches=Some cliched terms like 'career objective' are present. Focus on demonstrating rather than stating skills or attributes., datesFormatting=Date formats are inconsistent, making the timeline hard to follow. Ensure all dates are formatted uniformly for clarity., activeVoice=Usage of active voice is moderate. Increasing active voice will improve assertiveness and clarity of statements., scale=100, personalPronounsUsage=The resume avoids personal pronouns, which is consistent with professional standards. This contributes positively to a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=None, info_type=process, interest_level=medium, follow_up_needed=Yes, service_interest=linkedin_makeover, objections=None}, arq_job_id=null, transcript=assistant: Hi  Kedareshwar this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  call has been forwarded to voice
assistant:  Hey, can you hear me clear?
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user:  call has been forwarded to voice
assistant:  Hey, can you hear me clear?
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Context Details
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