Call Details

Bolna ID: 5e075129-6235-464b-8757-c6f4a9769100

Phone: +919826232149

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-07 15:05:42

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-07 15:17:01

Next Call Scheduled:
2025-10-07 15:17:01

Call Timeline 14
2025-10-07 15:05:43
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-07 15:05:45
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 15:05:46
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 15:06:32
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 15:06:32
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-07 15:06:32
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-07 15:11:42
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=74ee033a-c099-4cfb-bf25-295e9146e69a}
2025-10-07 15:12:01
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=1, retry_bolna_id=74ee033a-c099-4cfb-bf25-295e9146e69a}
2025-10-07 15:12:01
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-07 15:12:01
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=74ee033a-c099-4cfb-bf25-295e9146e69a}
2025-10-07 15:17:42
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a8d865c1-84d7-4cc9-a341-34a311da91f9}
2025-10-07 15:18:32
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, attempt_no=2, retry_bolna_id=a8d865c1-84d7-4cc9-a341-34a311da91f9}
2025-10-07 15:18:32
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-07 15:18:32
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a8d865c1-84d7-4cc9-a341-34a311da91f9}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-07 09:35:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T09:35:43.237967, scheduled_at=2025-10-07T09:35:43.237932, custom_extractions=null, telephony_data={duration=0.0, to_number=+919826232149, provider_call_id=950af2c3-631a-4af1-a2bf-469fa43c99fc, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919826232149, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 14:55:22, callback_request_id=null, is_callback=null, fullName=ROOP, resume_review_id=68e4dc2a9f941c720e6f6cc4, reviewDetails={overallScore={score=62.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is relatively clear, with essential sections such as Education and Experience present. However, the lack of clear section headings like 'Skills' and the chronological order of the experience can be improved., score=68, readability=The resume is generally readable, but the formatting could be enhanced with better use of headings and visual separators to improve overall clarity and scanning for the reader., essentialSectionsPresence=Key sections like Education and Experience are present, though you need to arrange the experience section in reverse chronological order. Consider adding a 'Skills' section for better readability., scale=100}, atsReadabilityScore={feedback=The resume includes key contact information and education details, which are important for ATS readability. The lack of a dedicated Skills section and limited keywords affect the score., score=65, scale=100, keyElementsReadableByATS=The resume should include key information that the ATS can parse. Make sure that your resume does not use tables and images. Use keywords to enhance ATS readability further.}, impact={feedback=The impact of your experience section can be enhanced by using bullet points to start the sentences. Adding metrics and quantifying your accomplishments will make your resume more impactful., score=58, spellCheck=Please review the resume for any spelling and grammatical issues before submitting your resume for review., bulletPointsUsage=Bullet points are used, but the use can be improved. Make sure that all the key achievements are present in bullet points format for better readability., weakActionVerbs=The resume uses relatively weak action verbs (e.g., 'Maintaining,' 'Preparing'). Use stronger action verbs (e.g., 'Managed,' 'Prepared,' 'Implemented') to showcase your skills., scale=100, quantifyingImpact=You can add quantitative results is missing. Instead of just saying 'Preparing financial statements', you would include numbers to indicate accuracy and efficiency., repetitionAvoidance=Avoid repetitive phrases describing job duties. Focus on unique contributions and achievements in each role to showcase variety., accomplishmentLanguage=Shift from describing basic job duties to highlighting accomplishments and results. Use the STAR method (situation, task, action, result) to structure your bullet points.}, crispness={feedback=The resume is concise and well-organized. However, bullet points can be shortened by removing unnecessary phrases and focusing on results., resumeLength=The length of your resume is appropriate for your experience level. There is room to provide more details using a targeted approach., score=59, bulletPointsCount=The number of bullet points is reasonable. It's essential to balance the detail with conciseness to make the document more engaging., fillerWords=Remove any unnecessary words. 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