Dashboard

{created_at_str=2025-10-07 09:25:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=3.67, batch_id=null, cost_breakdown={synthesizer=3.23, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=3.23}, llm=0.445, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0.004, conversation=0.435, hangup=0}}, created_at=2025-10-07T09:25:43.241532, scheduled_at=2025-10-07T09:25:43.241493, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=816c9387-9778-49d8-aa8b-25b6ead55d72, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=796fb304-311d-4eee-8c03-c441ca9a5f9c, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=medium, follow_up_needed=no, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi   this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  yeah great
assistant:  Awesome! Is
user:  i have just got the call from
assistant:  Sorry, I didn’t catch that. Could
user:  you only i think i've got
assistant:   Ah, got it
, updated_at=2025-10-07T09:26:16.410519, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:26:16, id=4108f955-125c-41ca-b543-9e7df2c78a41, campaign_id=null, summary=Anita, an agent from Outspark, initiated a call to the user to check in and see how they were doing. The user confirmed they could hear her clearly and mentioned they had just received a call, but the conversation was somewhat unclear as Anita struggled to catch the user's response. The interaction was brief and focused on establishing communication., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=20.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=20.799938, provider_connected=false}, transcriber_duration=20.799938, transcriber_model=nova-3, synthesizer_characters=323, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=106, input=206}, azure_gpt-4_1-mini={output=75, input=10607}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=68, input=103, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=103, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=75, input=10607, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:25:43, status=call-disconnected}

{created_at_str=2025-10-07 09:25:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T09:25:43.241532, scheduled_at=2025-10-07T09:25:43.241493, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=816c9387-9778-49d8-aa8b-25b6ead55d72, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=796fb304-311d-4eee-8c03-c441ca9a5f9c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T09:25:51.048692, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:25:51, id=4108f955-125c-41ca-b543-9e7df2c78a41, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:25:43, status=in-progress}

{created_at_str=2025-10-07 09:25:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T09:25:43.241532, scheduled_at=2025-10-07T09:25:43.241493, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=816c9387-9778-49d8-aa8b-25b6ead55d72, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=796fb304-311d-4eee-8c03-c441ca9a5f9c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T09:25:45.277116, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:25:45, id=4108f955-125c-41ca-b543-9e7df2c78a41, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:25:43, status=ringing}

{created_at_str=2025-10-07 09:25:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T09:25:43.241532, scheduled_at=2025-10-07T09:25:43.241493, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=816c9387-9778-49d8-aa8b-25b6ead55d72, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=796fb304-311d-4eee-8c03-c441ca9a5f9c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T09:25:44.087485, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:25:44, id=4108f955-125c-41ca-b543-9e7df2c78a41, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:25:43, status=initiated}