Dashboard

{created_at_str=2025-10-07 09:25:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=3.67, batch_id=null, cost_breakdown={synthesizer=3.23, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=3.23}, llm=0.445, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0.004, conversation=0.435, hangup=0}}, created_at=2025-10-07T09:25:43.241532, scheduled_at=2025-10-07T09:25:43.241493, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=816c9387-9778-49d8-aa8b-25b6ead55d72, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=796fb304-311d-4eee-8c03-c441ca9a5f9c, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=medium, follow_up_needed=no, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi   this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  yeah great
assistant:  Awesome! Is
user:  i have just got the call from
assistant:  Sorry, I didn’t catch that. Could
user:  you only i think i've got
assistant:   Ah, got it
, updated_at=2025-10-07T09:26:16.410519, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:26:16, id=4108f955-125c-41ca-b543-9e7df2c78a41, campaign_id=null, summary=Anita, an agent from Outspark, initiated a call to the user to check in and see how they were doing. The user confirmed they could hear her clearly and mentioned they had just received a call, but the conversation was somewhat unclear as Anita struggled to catch the user's response. The interaction was brief and focused on establishing communication., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=20.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=20.799938, provider_connected=false}, transcriber_duration=20.799938, transcriber_model=nova-3, synthesizer_characters=323, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=106, input=206}, azure_gpt-4_1-mini={output=75, input=10607}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=68, input=103, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=103, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=75, input=10607, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:25:43, status=call-disconnected}

{created_at_str=2025-10-07 09:25:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T09:25:43.241532, scheduled_at=2025-10-07T09:25:43.241493, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=816c9387-9778-49d8-aa8b-25b6ead55d72, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=796fb304-311d-4eee-8c03-c441ca9a5f9c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T09:25:51.048692, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:25:51, id=4108f955-125c-41ca-b543-9e7df2c78a41, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:25:43, status=in-progress}

{created_at_str=2025-10-07 09:25:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T09:25:43.241532, scheduled_at=2025-10-07T09:25:43.241493, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=816c9387-9778-49d8-aa8b-25b6ead55d72, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=796fb304-311d-4eee-8c03-c441ca9a5f9c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T09:25:45.277116, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:25:45, id=4108f955-125c-41ca-b543-9e7df2c78a41, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:25:43, status=ringing}

{created_at_str=2025-10-07 09:25:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T09:25:43.241532, scheduled_at=2025-10-07T09:25:43.241493, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=816c9387-9778-49d8-aa8b-25b6ead55d72, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=796fb304-311d-4eee-8c03-c441ca9a5f9c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T09:25:44.087485, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:25:44, id=4108f955-125c-41ca-b543-9e7df2c78a41, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:25:43, status=initiated}

{created_at_str=2025-10-07 09:16:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=41.82, batch_id=null, cost_breakdown={synthesizer=24.19, transcriber=3.0, synthesizer_breakdown={welcome_message=0.0, conversation=24.19}, llm=4.132, transfer_cost=0.0, platform=10.5, transcriber_breakdown={analytics=0, conversation=3.0}, network=3.7, llm_breakdown={analytics=0, summarization=0.023, extraction=0.015000000000000001, conversation=4.094, hangup=0}}, created_at=2025-10-07T09:16:43.823761, scheduled_at=2025-10-07T09:16:43.823731, custom_extractions=null, telephony_data={duration=207.0, to_number=+917428717067, provider_call_id=1b2ffe23-d765-48c9-bb8f-4898ffe3f75e, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/67124f5c-703a-4d04-920f-2c4433e901bf.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 14:36:11, callback_request_id=null, is_callback=null, fullName=ANCHAL, resume_review_id=68e4d7d09f941c720e6f6bbb, reviewDetails={overallScore={score=64, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume includes the crucial sections such as Summary, Professional Experience, Skills, and Education. However, the order could be improved by placing the Education section at the end., score=68, readability=The readability is quite good with clear differentiation between sections using bold and bullet points. The contact information and LinkedIn URL are easily accessible but ensure the use of a consistent font size to enhance readability throughout., essentialSectionsPresence=All essential sections like Experience, Skills, Education, and Certifications are present, though more emphasis could be placed on sectioning the awards and recognitions for clarity. Essential sections are generally well organized in reverse chronological order., scale=100}, atsReadabilityScore={feedback=The resume layout is mostly ATS-friendly, with all contact details and section headers clearly defined. However, ensuring keywords are industry and role-specific will improve ranking., score=65, scale=100, keyElementsReadableByATS=Key sections like contact info and job titles are easily scannable by ATS, which is a great advantage. More precise structuring of achievements using industry-relevant keywords will further benefit ATS parsing.}, impact={feedback=Bullet points are present but could further benefit from stronger action verbs to enhance impact. Incorporating more quantifiable results will significantly improve the resume's appeal., score=63, spellCheck=There are no noticeable spelling mistakes, reflecting a professional attention to detail. Make sure to also correct any inconsistencies in formatting or grammar., bulletPointsUsage=Bullet points are effectively used to highlight achievements and responsibilities, facilitating quick reading. However, some bullet points are longer than necessary and could be made more concise for better readability., weakActionVerbs=While some action verbs are appropriate, others fail to convey the intensity of the responsibility. Replacing verbs like 'led,' 'enhanced,' or 'coordinated' with stronger alternatives can improve impact., scale=100, quantifyingImpact=There is good use of quantifiable data in some sections, but adding more metrics in other areas could provide stronger evidence of accomplishments. Phrases such as 'Led to a 20% improvement' help but are sparsely used., repetitionAvoidance=Action verbs are repetitive which can detract from the resume's impact. Consider varying your language more to maintain engagement and differentiate responsibilities., accomplishmentLanguage=The resume generally utilizes accomplishment-oriented language but can enhance this by incorporating more concrete examples of success and measurable outcomes. Highlighting specific accolades and recognitions with metrics potentially strengthens the narrative.}, crispness={feedback=Overall, the resume is succinct but could be further condensed to increase effectiveness. Streamlining sections possibly improves the crispness and allows for a more focused presentation., resumeLength=The resume is appropriately condensed into one page, which is ideal for a professional with your level of experience. However, reducing redundancy could make it even more compelling., score=60, bulletPointsCount=The number of bullet points is appropriate, but examining the necessity of each can prevent overwhelming readers. Ensure each point uniquely contributes to portraying your professional journey., fillerWords=The presence of filler words can dilute the resume's strength, so aim for directness and relevance in each point. This will ensure your key skills and accomplishments stand out more distinctly., bulletPointLength=Some bullet points are overly lengthy and could be shortened to focus on essential information. Utilizing single-sentence points more effectively can improve clarity and impact., scale=100}, qualityAddOn={feedback=The resume uses specific terminology that speaks to the industry but avoid excessive jargon where possible. Consistent formatting enhances professionalism and credibility of the document., score=64, buzzwordsCliches=Several phrases like 'improving efficiency' are overused and can be replaced with more specific examples. Detailing unique contributions or results will help distinguish your experience., datesFormatting=Dates are formatted consistently, aiding chronological clarity across the document. Additionally, ensuring regular intervals or ranges are neatly accounted for is crucial for readability., activeVoice=The active voice is consistently used, adding vibrancy to your narrative and highlighting your proactive role in achievements. This strength should be maintained throughout the resume., scale=100, personalPronounsUsage=There is minimal use of personal pronouns, which is suitable for a professional resume. Maintaining a third-person perspective enhances professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=Customer requested information about the price and options to upgrade their resume., info_type=pricing, interest_level=medium, follow_up_needed=yes, service_interest=resume_gold, objections=Customer inquired about discounts.}, arq_job_id=null, transcript=assistant: Hi  ANCHAL this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  yeah yeah
assistant:  Great! Is this a good time to connect for a quick chat?
user:  yeah tell me
assistant:   Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now? Your score was sixty four out of one hundred.
user:  yeah actually i'm looking out for some opportunities
assistant:  Okay, got it. What’s your current role?
user:  i'm i'm an engineer but i have two i'm planning to change my profile so i have recently done the csm certification
assistant:   Thanks for sharing, Anchal. And how many years of total experience do you have?
user:  i have eight plus years of experience
assistant:   I saw in your review it said your resume scored sixty four out of one hundred. That’s one of the main reasons many recruiters skip over resumes. Are you getting enough interview calls with your existing resume?
user:  no not right now
assistant:   That’s very common. Even great professionals don’t get responses because resumes fail ATS filters or look too generic. Would you want to improve your resume to get more interview calls?
user:  yeah sure
assistant:   Your resume review mentioned some good sections but also said bullet points could be stronger with more action verbs and quantifiable results. This can make a big difference in catching recruiters’ attention. Would you like me to tell you about options to upgrade your resume?
user:  yeah
assistant:   Since you have eight plus years of experience and are switching profiles, our Gold Plan would be a great fit. It includes an expert-written resume with keyword optimization, personal branding, and a compelling cover letter. Would you like to know the price and how it works?
user:  yeah
assistant:    The Gold Plan starts at Rupees four thousand plus GST for professionals with up to five years experience, but for your eight plus years, it’s Rupees six thousand plus GST. It includes a 30-day revision guarantee and delivery in five to seven working days. Does that sound good to you?
user:  yeah but do you have any discounts or
assistant:   I understand. Right now, we are already offering this at a special discounted price from the original sixteen thousand. Missing even one interview could cost much more. Investing in your resume pays back quickly. Would you like me to send you the payment link on WhatsApp?
user:  yeah you can send i'll i'll look into it then
assistant:   Perfect! Can you please
user:  i'll get back to you
assistant:   Totally fair, Anchal. While you think, would you like me to set a reminder to check back with you in a couple of days?
user:  yeah no problem
assistant:    Great! Would tomorrow afternoon or evening be better for a quick follow-up call?
user:  yeah
assistant:    Thanks, Anchal. I’ll check in with you tomorrow evening then. Have a good day!
user:  okay
assistant:  Thanks, Anchal. If you need anything before then, just visit myoutspark dot com. Take care!
user:  yeah you too
assistant:  Thank you! Talk
, updated_at=2025-10-07T09:20:38.63815, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:20:38, id=796fb304-311d-4eee-8c03-c441ca9a5f9c, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, reached out to Anchal to discuss his resume and job search. Anchal expressed that he is currently looking for job opportunities and has over eight years of experience as an engineer, recently obtaining a CSM certification. Anita informed him that his resume scored 64 out of 100, which is below average and could be a reason for not receiving interview calls. She offered to help improve his resume through their Gold Plan, which includes expert writing and optimization for a fee of Rupees 6,000 plus GST. Anchal showed interest but inquired about discounts. Anita explained that the price is already discounted from the original amount and emphasized the importance of investing in a strong resume. Anchal agreed to consider the offer and requested the payment link to be sent via WhatsApp. They also scheduled a follow-up call for the next evening to check in on his decision. The conversation ended on a positive note, with both parties expressing willingness to reconnect., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Resume Services", "disposition_3": "Resume Gold Plan"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=Resume Gold Plan}}}, smart_status=dropped, conversation_duration=206.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=206.39993, provider_connected=false}, transcriber_duration=206.39993, transcriber_model=nova-3, synthesizer_characters=2554, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=135}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=262, input=1442}, azure_gpt-4_1-mini={output=514, input=100288}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=202, input=721, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=60, input=721, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=514, input=100288, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:16:43, status=completed}

{created_at_str=2025-10-07 09:16:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=31.32, batch_id=null, cost_breakdown={synthesizer=24.19, transcriber=3.0, synthesizer_breakdown={welcome_message=0.0, conversation=24.19}, llm=4.132, platform=0, transcriber_breakdown={analytics=0, conversation=3.0}, network=0, llm_breakdown={analytics=0, summarization=0.023, extraction=0.015000000000000001, conversation=4.094, hangup=0}}, created_at=2025-10-07T09:16:43.823761, scheduled_at=2025-10-07T09:16:43.823731, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=1b2ffe23-d765-48c9-bb8f-4898ffe3f75e, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 14:36:11, callback_request_id=null, is_callback=null, fullName=ANCHAL, resume_review_id=68e4d7d09f941c720e6f6bbb, reviewDetails={overallScore={score=64, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume includes the crucial sections such as Summary, Professional Experience, Skills, and Education. However, the order could be improved by placing the Education section at the end., score=68, readability=The readability is quite good with clear differentiation between sections using bold and bullet points. The contact information and LinkedIn URL are easily accessible but ensure the use of a consistent font size to enhance readability throughout., essentialSectionsPresence=All essential sections like Experience, Skills, Education, and Certifications are present, though more emphasis could be placed on sectioning the awards and recognitions for clarity. Essential sections are generally well organized in reverse chronological order., scale=100}, atsReadabilityScore={feedback=The resume layout is mostly ATS-friendly, with all contact details and section headers clearly defined. However, ensuring keywords are industry and role-specific will improve ranking., score=65, scale=100, keyElementsReadableByATS=Key sections like contact info and job titles are easily scannable by ATS, which is a great advantage. More precise structuring of achievements using industry-relevant keywords will further benefit ATS parsing.}, impact={feedback=Bullet points are present but could further benefit from stronger action verbs to enhance impact. Incorporating more quantifiable results will significantly improve the resume's appeal., score=63, spellCheck=There are no noticeable spelling mistakes, reflecting a professional attention to detail. Make sure to also correct any inconsistencies in formatting or grammar., bulletPointsUsage=Bullet points are effectively used to highlight achievements and responsibilities, facilitating quick reading. However, some bullet points are longer than necessary and could be made more concise for better readability., weakActionVerbs=While some action verbs are appropriate, others fail to convey the intensity of the responsibility. Replacing verbs like 'led,' 'enhanced,' or 'coordinated' with stronger alternatives can improve impact., scale=100, quantifyingImpact=There is good use of quantifiable data in some sections, but adding more metrics in other areas could provide stronger evidence of accomplishments. Phrases such as 'Led to a 20% improvement' help but are sparsely used., repetitionAvoidance=Action verbs are repetitive which can detract from the resume's impact. Consider varying your language more to maintain engagement and differentiate responsibilities., accomplishmentLanguage=The resume generally utilizes accomplishment-oriented language but can enhance this by incorporating more concrete examples of success and measurable outcomes. Highlighting specific accolades and recognitions with metrics potentially strengthens the narrative.}, crispness={feedback=Overall, the resume is succinct but could be further condensed to increase effectiveness. Streamlining sections possibly improves the crispness and allows for a more focused presentation., resumeLength=The resume is appropriately condensed into one page, which is ideal for a professional with your level of experience. However, reducing redundancy could make it even more compelling., score=60, bulletPointsCount=The number of bullet points is appropriate, but examining the necessity of each can prevent overwhelming readers. Ensure each point uniquely contributes to portraying your professional journey., fillerWords=The presence of filler words can dilute the resume's strength, so aim for directness and relevance in each point. This will ensure your key skills and accomplishments stand out more distinctly., bulletPointLength=Some bullet points are overly lengthy and could be shortened to focus on essential information. Utilizing single-sentence points more effectively can improve clarity and impact., scale=100}, qualityAddOn={feedback=The resume uses specific terminology that speaks to the industry but avoid excessive jargon where possible. Consistent formatting enhances professionalism and credibility of the document., score=64, buzzwordsCliches=Several phrases like 'improving efficiency' are overused and can be replaced with more specific examples. Detailing unique contributions or results will help distinguish your experience., datesFormatting=Dates are formatted consistently, aiding chronological clarity across the document. Additionally, ensuring regular intervals or ranges are neatly accounted for is crucial for readability., activeVoice=The active voice is consistently used, adding vibrancy to your narrative and highlighting your proactive role in achievements. This strength should be maintained throughout the resume., scale=100, personalPronounsUsage=There is minimal use of personal pronouns, which is suitable for a professional resume. Maintaining a third-person perspective enhances professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=Customer requested information about the price and options to upgrade their resume., info_type=pricing, interest_level=medium, follow_up_needed=yes, service_interest=resume_gold, objections=Customer inquired about discounts.}, arq_job_id=null, transcript=assistant: Hi  ANCHAL this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  yeah yeah
assistant:  Great! Is this a good time to connect for a quick chat?
user:  yeah tell me
assistant:   Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now? Your score was sixty four out of one hundred.
user:  yeah actually i'm looking out for some opportunities
assistant:  Okay, got it. What’s your current role?
user:  i'm i'm an engineer but i have two i'm planning to change my profile so i have recently done the csm certification
assistant:   Thanks for sharing, Anchal. And how many years of total experience do you have?
user:  i have eight plus years of experience
assistant:   I saw in your review it said your resume scored sixty four out of one hundred. That’s one of the main reasons many recruiters skip over resumes. Are you getting enough interview calls with your existing resume?
user:  no not right now
assistant:   That’s very common. Even great professionals don’t get responses because resumes fail ATS filters or look too generic. Would you want to improve your resume to get more interview calls?
user:  yeah sure
assistant:   Your resume review mentioned some good sections but also said bullet points could be stronger with more action verbs and quantifiable results. This can make a big difference in catching recruiters’ attention. Would you like me to tell you about options to upgrade your resume?
user:  yeah
assistant:   Since you have eight plus years of experience and are switching profiles, our Gold Plan would be a great fit. It includes an expert-written resume with keyword optimization, personal branding, and a compelling cover letter. Would you like to know the price and how it works?
user:  yeah
assistant:    The Gold Plan starts at Rupees four thousand plus GST for professionals with up to five years experience, but for your eight plus years, it’s Rupees six thousand plus GST. It includes a 30-day revision guarantee and delivery in five to seven working days. Does that sound good to you?
user:  yeah but do you have any discounts or
assistant:   I understand. Right now, we are already offering this at a special discounted price from the original sixteen thousand. Missing even one interview could cost much more. Investing in your resume pays back quickly. Would you like me to send you the payment link on WhatsApp?
user:  yeah you can send i'll i'll look into it then
assistant:   Perfect! Can you please
user:  i'll get back to you
assistant:   Totally fair, Anchal. While you think, would you like me to set a reminder to check back with you in a couple of days?
user:  yeah no problem
assistant:    Great! Would tomorrow afternoon or evening be better for a quick follow-up call?
user:  yeah
assistant:    Thanks, Anchal. I’ll check in with you tomorrow evening then. Have a good day!
user:  okay
assistant:  Thanks, Anchal. If you need anything before then, just visit myoutspark dot com. Take care!
user:  yeah you too
assistant:  Thank you! Talk
, updated_at=2025-10-07T09:20:30.691818, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:20:30, id=796fb304-311d-4eee-8c03-c441ca9a5f9c, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, reached out to Anchal to discuss his resume and job search. Anchal expressed that he is currently looking for job opportunities and has over eight years of experience as an engineer, recently obtaining a CSM certification. Anita informed him that his resume scored 64 out of 100, which is below average and could be a reason for not receiving interview calls. She offered to help improve his resume through their Gold Plan, which includes expert writing and optimization for a fee of Rupees 6,000 plus GST. Anchal showed interest but inquired about discounts. Anita explained that the price is already discounted from the original amount and emphasized the importance of investing in a strong resume. Anchal agreed to consider the offer and requested the payment link to be sent via WhatsApp. They also scheduled a follow-up call for the next evening to check in on his decision. The conversation ended on a positive note, with both parties expressing willingness to reconnect., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=206.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=206.39993, provider_connected=false}, transcriber_duration=206.39993, transcriber_model=nova-3, synthesizer_characters=2554, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=135}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=262, input=1442}, azure_gpt-4_1-mini={output=514, input=100288}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=202, input=721, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=60, input=721, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=514, input=100288, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:16:43, status=call-disconnected}

{created_at_str=2025-10-07 09:16:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T09:16:43.823761, scheduled_at=2025-10-07T09:16:43.823731, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=1b2ffe23-d765-48c9-bb8f-4898ffe3f75e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 14:36:11, callback_request_id=null, is_callback=null, fullName=ANCHAL, resume_review_id=68e4d7d09f941c720e6f6bbb, reviewDetails={overallScore={score=64, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume includes the crucial sections such as Summary, Professional Experience, Skills, and Education. However, the order could be improved by placing the Education section at the end., score=68, readability=The readability is quite good with clear differentiation between sections using bold and bullet points. The contact information and LinkedIn URL are easily accessible but ensure the use of a consistent font size to enhance readability throughout., essentialSectionsPresence=All essential sections like Experience, Skills, Education, and Certifications are present, though more emphasis could be placed on sectioning the awards and recognitions for clarity. Essential sections are generally well organized in reverse chronological order., scale=100}, atsReadabilityScore={feedback=The resume layout is mostly ATS-friendly, with all contact details and section headers clearly defined. However, ensuring keywords are industry and role-specific will improve ranking., score=65, scale=100, keyElementsReadableByATS=Key sections like contact info and job titles are easily scannable by ATS, which is a great advantage. More precise structuring of achievements using industry-relevant keywords will further benefit ATS parsing.}, impact={feedback=Bullet points are present but could further benefit from stronger action verbs to enhance impact. Incorporating more quantifiable results will significantly improve the resume's appeal., score=63, spellCheck=There are no noticeable spelling mistakes, reflecting a professional attention to detail. Make sure to also correct any inconsistencies in formatting or grammar., bulletPointsUsage=Bullet points are effectively used to highlight achievements and responsibilities, facilitating quick reading. However, some bullet points are longer than necessary and could be made more concise for better readability., weakActionVerbs=While some action verbs are appropriate, others fail to convey the intensity of the responsibility. Replacing verbs like 'led,' 'enhanced,' or 'coordinated' with stronger alternatives can improve impact., scale=100, quantifyingImpact=There is good use of quantifiable data in some sections, but adding more metrics in other areas could provide stronger evidence of accomplishments. Phrases such as 'Led to a 20% improvement' help but are sparsely used., repetitionAvoidance=Action verbs are repetitive which can detract from the resume's impact. Consider varying your language more to maintain engagement and differentiate responsibilities., accomplishmentLanguage=The resume generally utilizes accomplishment-oriented language but can enhance this by incorporating more concrete examples of success and measurable outcomes. Highlighting specific accolades and recognitions with metrics potentially strengthens the narrative.}, crispness={feedback=Overall, the resume is succinct but could be further condensed to increase effectiveness. Streamlining sections possibly improves the crispness and allows for a more focused presentation., resumeLength=The resume is appropriately condensed into one page, which is ideal for a professional with your level of experience. However, reducing redundancy could make it even more compelling., score=60, bulletPointsCount=The number of bullet points is appropriate, but examining the necessity of each can prevent overwhelming readers. Ensure each point uniquely contributes to portraying your professional journey., fillerWords=The presence of filler words can dilute the resume's strength, so aim for directness and relevance in each point. This will ensure your key skills and accomplishments stand out more distinctly., bulletPointLength=Some bullet points are overly lengthy and could be shortened to focus on essential information. Utilizing single-sentence points more effectively can improve clarity and impact., scale=100}, qualityAddOn={feedback=The resume uses specific terminology that speaks to the industry but avoid excessive jargon where possible. Consistent formatting enhances professionalism and credibility of the document., score=64, buzzwordsCliches=Several phrases like 'improving efficiency' are overused and can be replaced with more specific examples. Detailing unique contributions or results will help distinguish your experience., datesFormatting=Dates are formatted consistently, aiding chronological clarity across the document. Additionally, ensuring regular intervals or ranges are neatly accounted for is crucial for readability., activeVoice=The active voice is consistently used, adding vibrancy to your narrative and highlighting your proactive role in achievements. This strength should be maintained throughout the resume., scale=100, personalPronounsUsage=There is minimal use of personal pronouns, which is suitable for a professional resume. Maintaining a third-person perspective enhances professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T09:16:50.183785, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:16:50, id=796fb304-311d-4eee-8c03-c441ca9a5f9c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=135, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=135}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:16:43, status=in-progress}

{created_at_str=2025-10-07 09:16:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T09:16:43.823761, scheduled_at=2025-10-07T09:16:43.823731, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=1b2ffe23-d765-48c9-bb8f-4898ffe3f75e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 14:36:11, callback_request_id=null, is_callback=null, fullName=ANCHAL, resume_review_id=68e4d7d09f941c720e6f6bbb, reviewDetails={overallScore={score=64, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume includes the crucial sections such as Summary, Professional Experience, Skills, and Education. However, the order could be improved by placing the Education section at the end., score=68, readability=The readability is quite good with clear differentiation between sections using bold and bullet points. The contact information and LinkedIn URL are easily accessible but ensure the use of a consistent font size to enhance readability throughout., essentialSectionsPresence=All essential sections like Experience, Skills, Education, and Certifications are present, though more emphasis could be placed on sectioning the awards and recognitions for clarity. Essential sections are generally well organized in reverse chronological order., scale=100}, atsReadabilityScore={feedback=The resume layout is mostly ATS-friendly, with all contact details and section headers clearly defined. However, ensuring keywords are industry and role-specific will improve ranking., score=65, scale=100, keyElementsReadableByATS=Key sections like contact info and job titles are easily scannable by ATS, which is a great advantage. More precise structuring of achievements using industry-relevant keywords will further benefit ATS parsing.}, impact={feedback=Bullet points are present but could further benefit from stronger action verbs to enhance impact. Incorporating more quantifiable results will significantly improve the resume's appeal., score=63, spellCheck=There are no noticeable spelling mistakes, reflecting a professional attention to detail. Make sure to also correct any inconsistencies in formatting or grammar., bulletPointsUsage=Bullet points are effectively used to highlight achievements and responsibilities, facilitating quick reading. However, some bullet points are longer than necessary and could be made more concise for better readability., weakActionVerbs=While some action verbs are appropriate, others fail to convey the intensity of the responsibility. Replacing verbs like 'led,' 'enhanced,' or 'coordinated' with stronger alternatives can improve impact., scale=100, quantifyingImpact=There is good use of quantifiable data in some sections, but adding more metrics in other areas could provide stronger evidence of accomplishments. Phrases such as 'Led to a 20% improvement' help but are sparsely used., repetitionAvoidance=Action verbs are repetitive which can detract from the resume's impact. Consider varying your language more to maintain engagement and differentiate responsibilities., accomplishmentLanguage=The resume generally utilizes accomplishment-oriented language but can enhance this by incorporating more concrete examples of success and measurable outcomes. Highlighting specific accolades and recognitions with metrics potentially strengthens the narrative.}, crispness={feedback=Overall, the resume is succinct but could be further condensed to increase effectiveness. Streamlining sections possibly improves the crispness and allows for a more focused presentation., resumeLength=The resume is appropriately condensed into one page, which is ideal for a professional with your level of experience. However, reducing redundancy could make it even more compelling., score=60, bulletPointsCount=The number of bullet points is appropriate, but examining the necessity of each can prevent overwhelming readers. Ensure each point uniquely contributes to portraying your professional journey., fillerWords=The presence of filler words can dilute the resume's strength, so aim for directness and relevance in each point. This will ensure your key skills and accomplishments stand out more distinctly., bulletPointLength=Some bullet points are overly lengthy and could be shortened to focus on essential information. Utilizing single-sentence points more effectively can improve clarity and impact., scale=100}, qualityAddOn={feedback=The resume uses specific terminology that speaks to the industry but avoid excessive jargon where possible. Consistent formatting enhances professionalism and credibility of the document., score=64, buzzwordsCliches=Several phrases like 'improving efficiency' are overused and can be replaced with more specific examples. Detailing unique contributions or results will help distinguish your experience., datesFormatting=Dates are formatted consistently, aiding chronological clarity across the document. Additionally, ensuring regular intervals or ranges are neatly accounted for is crucial for readability., activeVoice=The active voice is consistently used, adding vibrancy to your narrative and highlighting your proactive role in achievements. This strength should be maintained throughout the resume., scale=100, personalPronounsUsage=There is minimal use of personal pronouns, which is suitable for a professional resume. Maintaining a third-person perspective enhances professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T09:16:47.98746, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:16:47, id=796fb304-311d-4eee-8c03-c441ca9a5f9c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=135, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=135}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:16:43, status=ringing}

{created_at_str=2025-10-07 09:16:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T09:16:43.823761, scheduled_at=2025-10-07T09:16:43.823731, custom_extractions=null, telephony_data={duration=0.0, to_number=+917428717067, provider_call_id=1b2ffe23-d765-48c9-bb8f-4898ffe3f75e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917428717067, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 14:36:11, callback_request_id=null, is_callback=null, fullName=ANCHAL, resume_review_id=68e4d7d09f941c720e6f6bbb, reviewDetails={overallScore={score=64, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume includes the crucial sections such as Summary, Professional Experience, Skills, and Education. However, the order could be improved by placing the Education section at the end., score=68, readability=The readability is quite good with clear differentiation between sections using bold and bullet points. The contact information and LinkedIn URL are easily accessible but ensure the use of a consistent font size to enhance readability throughout., essentialSectionsPresence=All essential sections like Experience, Skills, Education, and Certifications are present, though more emphasis could be placed on sectioning the awards and recognitions for clarity. Essential sections are generally well organized in reverse chronological order., scale=100}, atsReadabilityScore={feedback=The resume layout is mostly ATS-friendly, with all contact details and section headers clearly defined. However, ensuring keywords are industry and role-specific will improve ranking., score=65, scale=100, keyElementsReadableByATS=Key sections like contact info and job titles are easily scannable by ATS, which is a great advantage. More precise structuring of achievements using industry-relevant keywords will further benefit ATS parsing.}, impact={feedback=Bullet points are present but could further benefit from stronger action verbs to enhance impact. Incorporating more quantifiable results will significantly improve the resume's appeal., score=63, spellCheck=There are no noticeable spelling mistakes, reflecting a professional attention to detail. Make sure to also correct any inconsistencies in formatting or grammar., bulletPointsUsage=Bullet points are effectively used to highlight achievements and responsibilities, facilitating quick reading. However, some bullet points are longer than necessary and could be made more concise for better readability., weakActionVerbs=While some action verbs are appropriate, others fail to convey the intensity of the responsibility. Replacing verbs like 'led,' 'enhanced,' or 'coordinated' with stronger alternatives can improve impact., scale=100, quantifyingImpact=There is good use of quantifiable data in some sections, but adding more metrics in other areas could provide stronger evidence of accomplishments. Phrases such as 'Led to a 20% improvement' help but are sparsely used., repetitionAvoidance=Action verbs are repetitive which can detract from the resume's impact. Consider varying your language more to maintain engagement and differentiate responsibilities., accomplishmentLanguage=The resume generally utilizes accomplishment-oriented language but can enhance this by incorporating more concrete examples of success and measurable outcomes. Highlighting specific accolades and recognitions with metrics potentially strengthens the narrative.}, crispness={feedback=Overall, the resume is succinct but could be further condensed to increase effectiveness. Streamlining sections possibly improves the crispness and allows for a more focused presentation., resumeLength=The resume is appropriately condensed into one page, which is ideal for a professional with your level of experience. However, reducing redundancy could make it even more compelling., score=60, bulletPointsCount=The number of bullet points is appropriate, but examining the necessity of each can prevent overwhelming readers. Ensure each point uniquely contributes to portraying your professional journey., fillerWords=The presence of filler words can dilute the resume's strength, so aim for directness and relevance in each point. This will ensure your key skills and accomplishments stand out more distinctly., bulletPointLength=Some bullet points are overly lengthy and could be shortened to focus on essential information. Utilizing single-sentence points more effectively can improve clarity and impact., scale=100}, qualityAddOn={feedback=The resume uses specific terminology that speaks to the industry but avoid excessive jargon where possible. Consistent formatting enhances professionalism and credibility of the document., score=64, buzzwordsCliches=Several phrases like 'improving efficiency' are overused and can be replaced with more specific examples. Detailing unique contributions or results will help distinguish your experience., datesFormatting=Dates are formatted consistently, aiding chronological clarity across the document. Additionally, ensuring regular intervals or ranges are neatly accounted for is crucial for readability., activeVoice=The active voice is consistently used, adding vibrancy to your narrative and highlighting your proactive role in achievements. This strength should be maintained throughout the resume., scale=100, personalPronounsUsage=There is minimal use of personal pronouns, which is suitable for a professional resume. Maintaining a third-person perspective enhances professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T09:16:45.438374, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:16:45, id=796fb304-311d-4eee-8c03-c441ca9a5f9c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=135, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=135}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 09:16:43, status=initiated}