Dashboard

{created_at_str=2025-10-07 08:59:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=1.35, batch_id=null, cost_breakdown={synthesizer=1.23, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=1.23}, llm=0.11900000000000001, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0.004, conversation=0.109, hangup=0}}, created_at=2025-10-07T08:59:42.837799, scheduled_at=2025-10-07T08:59:42.83776, custom_extractions=null, telephony_data={duration=0.0, to_number=+918264692209, provider_call_id=9f07ebe5-4444-4ca3-b198-3c219aceec40, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918264692209, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6c557458-90fe-4ad8-b20d-0b9d056ce54d, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=none, info_type=process, interest_level=low, follow_up_needed=yes, service_interest=none, objections=User did not engage in conversation.}, arq_job_id=null, transcript=assistant: Hi   this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  yes
assistant:  Great! Is it a good time to connect for a quick chat?
assistant: Ok. I'll hang up now. Thanks for your time.
, updated_at=2025-10-07T09:00:47.064327, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:00:47, id=8b0e826d-0b24-4e1f-936e-7e1359e11522, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a phone call to the user. She greeted the user and confirmed if they could hear her clearly. After confirming that the user was available for a chat, she asked if it was a good time to talk. However, the conversation ended abruptly with Anita stating she would hang up, indicating that the user may not have been ready for a discussion., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=28.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=29.199938, provider_connected=false}, transcriber_duration=29.199938, transcriber_model=nova-3, synthesizer_characters=123, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=130, input=168}, azure_gpt-4_1-mini={output=22, input=2643}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=82, input=84, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=48, input=84, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=22, input=2643, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 08:59:42, status=call-disconnected}

{created_at_str=2025-10-07 08:59:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T08:59:42.837799, scheduled_at=2025-10-07T08:59:42.83776, custom_extractions=null, telephony_data={duration=0.0, to_number=+918264692209, provider_call_id=9f07ebe5-4444-4ca3-b198-3c219aceec40, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918264692209, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6c557458-90fe-4ad8-b20d-0b9d056ce54d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T09:00:12.443907, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:00:12, id=8b0e826d-0b24-4e1f-936e-7e1359e11522, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 08:59:42, status=in-progress}

{created_at_str=2025-10-07 08:59:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T08:59:42.837799, scheduled_at=2025-10-07T08:59:42.83776, custom_extractions=null, telephony_data={duration=0.0, to_number=+918264692209, provider_call_id=9f07ebe5-4444-4ca3-b198-3c219aceec40, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918264692209, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6c557458-90fe-4ad8-b20d-0b9d056ce54d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T08:59:53.444021, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 08:59:53, id=8b0e826d-0b24-4e1f-936e-7e1359e11522, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 08:59:42, status=ringing}

{created_at_str=2025-10-07 08:59:42, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T08:59:42.837799, scheduled_at=2025-10-07T08:59:42.83776, custom_extractions=null, telephony_data={duration=0.0, to_number=+918264692209, provider_call_id=9f07ebe5-4444-4ca3-b198-3c219aceec40, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918264692209, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6c557458-90fe-4ad8-b20d-0b9d056ce54d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T08:59:46.227822, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 08:59:46, id=8b0e826d-0b24-4e1f-936e-7e1359e11522, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 08:59:42, status=initiated}