Call Details

Bolna ID: 6c557458-90fe-4ad8-b20d-0b9d056ce54d

Phone: +918264692209

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-07 14:16:41

Ended:
Not set

Last Processed:
2025-10-07 14:32:42

Last Retry At:
2025-10-07 14:32:42

Next Retry Scheduled:
2025-10-07 14:28:48

Next Call Scheduled:
2025-10-07 14:28:48

Call Timeline 18
2025-10-07 14:16:43
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-07 14:16:47
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 14:16:49
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 14:17:24
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 14:17:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-07 14:17:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-07 14:22:43
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dfb37674-06e3-4c6e-a7dc-e51ffd4c18f5}
2025-10-07 14:23:48
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, attempt_no=1, retry_bolna_id=dfb37674-06e3-4c6e-a7dc-e51ffd4c18f5}
2025-10-07 14:23:48
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-07 14:23:48
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dfb37674-06e3-4c6e-a7dc-e51ffd4c18f5}
2025-10-07 14:29:42
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8b0e826d-0b24-4e1f-936e-7e1359e11522}
2025-10-07 14:30:48
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, attempt_no=2, retry_bolna_id=8b0e826d-0b24-4e1f-936e-7e1359e11522}
2025-10-07 14:30:48
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=8b0e826d-0b24-4e1f-936e-7e1359e11522}
2025-10-07 14:30:48
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8b0e826d-0b24-4e1f-936e-7e1359e11522}
2025-10-07 14:30:54
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, attempt_no=2, retry_bolna_id=8b0e826d-0b24-4e1f-936e-7e1359e11522}
2025-10-07 14:30:54
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=8b0e826d-0b24-4e1f-936e-7e1359e11522}
2025-10-07 14:30:54
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8b0e826d-0b24-4e1f-936e-7e1359e11522}
2025-10-07 14:32:42
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-07 14:32:42}
Call History (Raw Callbacks) 11

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user:  hello
assistant:  Hey, can you hear me clear?
user:  yes
assistant:  Great! Is it a good time to connect for a quick chat?
assistant: Ok. I'll hang up now. Thanks for your time.
, updated_at=2025-10-07T09:00:53.942188, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:00:53, id=8b0e826d-0b24-4e1f-936e-7e1359e11522, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a phone call to the user. She greeted the user and confirmed if they could hear her clearly. After confirming that the user was available for a chat, she asked if it was a good time to talk. However, the conversation ended abruptly with Anita stating she would hang up, indicating that the user may not have been ready for a discussion., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "No Response", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=No Response, disposition_3=}}}, smart_status=not_started, conversation_duration=28.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=29.199938, provider_connected=false}, transcriber_duration=29.199938, transcriber_model=nova-3, synthesizer_characters=123, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=130, input=168}, azure_gpt-4_1-mini={output=22, input=2643}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=82, input=84, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=48, input=84, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=22, input=2643, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 08:59:42, status=completed}

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user:  hello
assistant:  Hey, can you hear me clear?
user:  yes
assistant:  Great! Is it a good time to connect for a quick chat?
assistant: Ok. I'll hang up now. Thanks for your time.
, updated_at=2025-10-07T09:00:47.064327, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 09:00:47, id=8b0e826d-0b24-4e1f-936e-7e1359e11522, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a phone call to the user. She greeted the user and confirmed if they could hear her clearly. After confirming that the user was available for a chat, she asked if it was a good time to talk. However, the conversation ended abruptly with Anita stating she would hang up, indicating that the user may not have been ready for a discussion., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=28.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=29.199938, provider_connected=false}, transcriber_duration=29.199938, transcriber_model=nova-3, synthesizer_characters=123, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=130, input=168}, azure_gpt-4_1-mini={output=22, input=2643}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=82, input=84, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=48, input=84, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=22, input=2643, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 08:59:42, status=call-disconnected}

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Aim for a concise document that highlights key achievements effectively without excessive detail., score=58, bulletPointsCount=There is a good number of bullet points, but some could be consolidated or removed to focus on high-impact items., fillerWords=There are instances of filler words and jargon that do not add value. Removing them will help enhance clarity and directness., bulletPointLength=Many bullet points are lengthy and could be shortened for more immediate impact. Aim for succinct expressions that convey key information quickly., scale=100}, qualityAddOn={feedback=The resume generally adheres to key stylistic guidelines but could further benefit from clarity in language and formatting consistency. Avoiding clichés and ensuring uniformity in date formats will boost professionalism., score=65, buzzwordsCliches=There are some buzzwords and cliché terms present that could be replaced with more specific language. Using detailed examples instead can illustrate skills more effectively., datesFormatting=Date formatting is consistent, but ensuring a uniform style throughout enhances readability. Double-checking for any inconsistencies is advisable., activeVoice=The content predominantly uses active voice, contributing to a strong and assertive presentation. Continue employing active voice for all accomplishments., scale=100, personalPronounsUsage=Personal pronouns are avoided, which aligns well with professional resume standards. 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Context Details
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