Call Details

Bolna ID: 69b98d5d-6e59-4798-8204-96b7213e8f54

Phone: +917992467371

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-07 13:38:42

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-07 13:50:17

Next Call Scheduled:
2025-10-07 13:50:17

Call Timeline 14
2025-10-07 13:38:43
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-07 13:38:46
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 13:38:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 13:39:16
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 13:39:16
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-07 13:39:16
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-07 13:44:43
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8691dcc1-7970-497a-8b01-9eb7d0cef957}
2025-10-07 13:45:17
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=1, retry_bolna_id=8691dcc1-7970-497a-8b01-9eb7d0cef957}
2025-10-07 13:45:17
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-07 13:45:17
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8691dcc1-7970-497a-8b01-9eb7d0cef957}
2025-10-07 13:50:42
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=37841c06-e7ae-4ac1-8ebf-097b5050e2fd}
2025-10-07 13:51:18
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=2, retry_bolna_id=37841c06-e7ae-4ac1-8ebf-097b5050e2fd}
2025-10-07 13:51:18
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-07 13:51:18
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=37841c06-e7ae-4ac1-8ebf-097b5050e2fd}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-07 08:08:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T08:08:43.25106, scheduled_at=2025-10-07T08:08:43.251025, custom_extractions=null, telephony_data={duration=0.0, to_number=+917992467371, provider_call_id=f545d6bf-88ae-4af8-8923-645bcf541ace, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917992467371, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 13:28:29, callback_request_id=null, is_callback=null, fullName=Alpana, resume_review_id=68e4c7e018c34103788c98e6, reviewDetails={overallScore={score=63.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume structure is generally clear, with well-defined sections that assist in readability. However, the Experience section should be more prominently positioned or highlighted given the candidate's extensive background., score=66, readability=The text is readable, but the layout could be improved by consistent formatting of job titles and locations. Breaking up the continuity with distinct headlines or bullet points would enhance readability further., essentialSectionsPresence=All essential sections are present, such as Professional Summary, Work Experience, Education, and Certifications. It might benefit from a dedicated Skills section to consolidate and emphasize key technical skills., scale=100}, atsReadabilityScore={feedback=The resume appears mostly compatible with ATS systems, but improvements could be made in integrating relevant keywords. Ensuring each section header is clearly labeled is crucial for parsing software., score=68, scale=100, keyElementsReadableByATS=Key elements, such as contact information and experience, are typically clear, but more industry-specific keywords would strengthen relevance. Including alternative phrasing could broader match potential job descriptions.}, impact={feedback=The resume outlines achievements but lacks consistent quantification, which could elevate its impact significantly. Using stronger action verbs would help create a more powerful narrative of the candidate's capabilities., score=62, spellCheck=No obvious spelling mistakes were found, which is a positive aspect of the document. Maintaining this level of attention to detail is crucial for professionalism., bulletPointsUsage=While bullet points are used throughout to separate responsibilities and achievements, some entries are more like paragraphs, reducing their impact. Conciseness is needed for each bullet to convey clear accomplishments., weakActionVerbs=Some verbs lack strength, such as 'managed' and 'conducted.' Replace these with more dynamic verbs like 'orchestrated' and 'spearheaded' to better portray leadership and initiative., scale=100, quantifyingImpact=There are some quantified results, but more widespread use across all roles would demonstrate impact better. Consider specifying the scale of improvements or changes made in terms of percentages or other metrics., repetitionAvoidance=Certain action verbs are repeated in multiple sections. Varied language would increase engagement and lessen redundancy. Explore using synonyms or different expressions to maintain reader interest., accomplishmentLanguage=While some sections use results-oriented language, it is not consistent throughout. Focus on the outcomes and impact of actions taken to strengthen the narrative.}, crispness={feedback=The resume suffers from slight verbosity that impacts overall efficiency and crispness. Achieving a balance between detail and brevity will enhance readability and impact., resumeLength=The resume is proportionate to the candidate's experience, but some areas, especially the work experience, could be trimmed down. Focus on the most impactful elements to reduce unnecessary details., score=56, bulletPointsCount=The bullet points are numerous, which is good for detail, but they need to be concise. Aim to average around 3-6 succinctly written points per experience., fillerWords=There are few filler words, but some sentences could be more direct. Removing unnecessary modifiers and focusing on active voice will result in cleaner writing., bulletPointLength=Many bullet points are extensive and read like short paragraphs, detracting from their effectiveness. Rewrite them to highlight key achievements crisply., scale=100}, qualityAddOn={feedback=The resume uses some business jargon and buzzwords, potentially diminishing its uniqueness. Ensuring precise, focused language will improve overall quality., score=64, buzzwordsCliches=Phrases like 'proven track record' and 'aim to leverage' are overused and could be revised for specificity. Avoiding generalized terms in favor of specific competencies will improve clarity., datesFormatting=Dates are mostly consistent, but ensure that each entry follows the same format to avoid confusion. Consistency in presenting information is key to professional appearance., activeVoice=The resume uses a mix of active and passive voice. Shifting towards more active voice will improve clarity and directness, making the achievements come alive., scale=100, personalPronounsUsage=The resume refrains from using personal pronouns effectively, aligning with standard professional guidelines. 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