Call Details

Bolna ID: 0e7533c0-d70f-49a4-85a1-1b09177124fc

Phone: +919650487288

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-07 13:12:46

Ended:
Not set

Last Processed:
2025-10-07 13:21:43

Last Retry At:
2025-10-07 13:21:43

Next Retry Scheduled:
2025-10-07 13:18:20

Next Call Scheduled:
2025-10-07 13:18:20

Call Timeline 15
2025-10-07 13:12:47
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-07 13:12:49
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 13:12:50
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 13:13:20
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-07 13:13:20
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-07 13:13:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-07 13:18:43
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8f1cc3e4-6698-4d62-94b6-da6f3ea4f01d}
2025-10-07 13:18:43
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=248e7dde-54dd-4f82-87a8-439025b42f39}
2025-10-07 13:19:51
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, attempt_no=1, retry_bolna_id=248e7dde-54dd-4f82-87a8-439025b42f39}
2025-10-07 13:19:51
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=248e7dde-54dd-4f82-87a8-439025b42f39}
2025-10-07 13:19:51
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=248e7dde-54dd-4f82-87a8-439025b42f39}
2025-10-07 13:19:58
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, attempt_no=1, retry_bolna_id=248e7dde-54dd-4f82-87a8-439025b42f39}
2025-10-07 13:19:58
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=248e7dde-54dd-4f82-87a8-439025b42f39}
2025-10-07 13:19:58
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=248e7dde-54dd-4f82-87a8-439025b42f39}
2025-10-07 13:21:43
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-07 13:21:43}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hey, can you hear me clear?
user:  hello
assistant:  Great! Is it a good time to connect for a quick chat?
user:  i'm really sorry am i audible
assistant:   Yes, you’re audible perfectly. Thanks for checking! Are you currently looking to improve your resume and get more interview calls, or were you just curious about your resume score with us?
user:  i'm really sorry i think there is some network issue i'm not able to listen you properly
assistant:  No worries at all! Would you prefer if I call you back tomorrow? What time would suit you best?
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user:  hello
assistant:  Hey, can you hear me clear?
user:  hello
assistant:  Great! Is it a good time to connect for a quick chat?
user:  i'm really sorry am i audible
assistant:   Yes, you’re audible perfectly. Thanks for checking! Are you currently looking to improve your resume and get more interview calls, or were you just curious about your resume score with us?
user:  i'm really sorry i think there is some network issue i'm not able to listen you properly
assistant:  No worries at all! Would you prefer if I call you back tomorrow? What time would suit you best?
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{created_at_str=2025-10-07 07:42:47, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T07:42:47.280106, scheduled_at=2025-10-07T07:42:47.280049, custom_extractions=null, telephony_data={duration=0.0, to_number=+919650487288, provider_call_id=bf771d73-c63b-4822-b6b7-4257dfd2b206, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919650487288, recipient_data={recipient_phone_number=null, review_completed=2025-10-07 13:02:01, callback_request_id=null, is_callback=null, fullName=VASEEM, resume_review_id=68e4c1b29f941c720e6f67d1, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-laid out, with clear sections for Professional Summary, Core Competencies, and Experience that are easily identifiable. The formatting supports readability, although minor disruptions in flow, like lengthy paragraphs, could be refined for better accessibility., score=65, readability=The use of headers and bullet points aids in readability, though some sections, such as the Professional Experience, might benefit from more concise presentation. The layout occasionally breaks the flow, which can be streamlined by condensing overly long blocks of text., essentialSectionsPresence=All essential sections such as Professional Experience, Education, and Core Competencies are present. Additional sections like Achievements and Personal Details may not add value and can be reconsidered., scale=100}, atsReadabilityScore={feedback=The resume is relatively ATS-friendly, presenting key information in a straightforward format. Enhancing ATS readability further could be achieved by ensuring optimal keyword density aligned with industry standards., score=68, scale=100, keyElementsReadableByATS=Contact information and current job title are well-positioned for ATS parsing, yet further integration of industry-relevant keywords, particularly in sectors of HR and analytics, could improve ATS compatibility. Ensuring simplicity over stylistic flair will favor ATS readability.}, impact={feedback=The candidate uses some quantifiable details, yet relies on generic descriptions that could be improved with more specific outcomes. Effective action verbs are present, but stronger and more varied verbs would enhance the overall impact., score=60, spellCheck=The document has been proofread as there appear to be no spelling mistakes. Regular submission to a spell-checking tool can help maintain this high standard., bulletPointsUsage=Bullet points are used effectively to segment information and highlight key responsibilities in each role. However, they lack depth in describing achievements and results, which could be elevated by focusing more on measurable successes., weakActionVerbs=The text includes many strong action verbs, such as 'Manage' and 'Oversee,' but these verbs are repeated frequently. Introducing a wider range of dynamic verbs would add variety and vigor to the resume., scale=100, quantifyingImpact=The resume includes some quantitative measures, such as "zero non-compliance," but needs more metrics to substantiate success (e.g., percentage increases in engagement or retention). Quantifying more aspects of performance would significantly boost the persuasive power of the document., repetitionAvoidance=There is some repetition in the descriptions of duties, particularly around employee engagement and onboarding. Focus on varying descriptions and emphasizing different achievements to avoid redundancy., accomplishmentLanguage=The language generally advocates accomplishments, with descriptors like 'Led' and 'Spearheaded,' though less repetitive phrasing could further distinguish achievements. More emphasis on outcomes rather than duties is suggested for stronger impact.}, crispness={feedback=The resume length is acceptable, but the content could be more concise for maximum impact. Streamlining sections by eliminating or condensing less critical bullet points would enhance clarity and deliverability., resumeLength=The resume demonstrates a manageable length given the candidate's extensive experience, but sections are sometimes overly detailed. Focusing only on the most crucial achievements could avoid potential clutter., score=58, bulletPointsCount=The abundance of bullet points might overwhelm the reader, calling for strategic trimming to highlight only the most essential contributions. Reducing their count can lead to more focused attention on key achievements., fillerWords=The resume avoids an excessive amount of filler words, ensuring a more precise message delivery. However, further reductions would enrich the overall quality, allowing each statement to communicate more powerfully., bulletPointLength=Several bullet points are overly lengthy and could benefit from being more concise. Tightening them to single statements where possible would increase readability and impact., scale=100}, qualityAddOn={feedback=Certain buzzwords and clichés hinder the document's punch and specificity, making sentences like 'result-driven' less effective without precise instances. A more nuanced vocabulary would remove this issue and enhance professionalism., score=62, buzzwordsCliches=Buzzwords such as 'result-driven' and 'adept' are frequent, and could be swapped for more specific and illustrative language. Replacing these with clearer, role-specific examples would enhance clarity and impact., datesFormatting=Date formatting is consistent, which aids in readability and understanding of career progression. Regardless, checking for alignment errors will ensure full coherence across sections., activeVoice=The use of active voice is prevalent, bolstering engagement by directly associating achievements with the candidate. Continued emphasis on this voice will sustain its persuasive effect., scale=100, personalPronounsUsage=There is no unnecessary use of personal pronouns, maintaining a formal, professional tone throughout. 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Context Details
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