Dashboard

{created_at_str=2025-10-07 07:44:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.49, batch_id=null, cost_breakdown={synthesizer=0.27, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0.27}, llm=0.222, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.005, extraction=0.003, conversation=0.214, hangup=0}}, created_at=2025-10-07T07:44:43.413759, scheduled_at=2025-10-07T07:44:43.41372, custom_extractions=null, telephony_data={duration=0.0, to_number=+918591875975, provider_call_id=6d05dbaf-4222-4ccf-94cc-7d7c558d42fe, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918591875975, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b6a0e836-7529-4b31-8000-2286d4b16964, attemptType=RETRY}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=low, follow_up_needed=no, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi   this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hi
assistant:  Hey, can you hear me clear?
user:  if you record your
assistant:  Sorry, I didn’t catch that. Could you please repeat?
, updated_at=2025-10-07T07:45:01.40082, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 07:45:01, id=63cadd00-20e6-45e4-911f-fadfa56e67bb, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a phone call to the user. She greeted the user and asked how they were doing. The user responded with a simple "hi," and Anita confirmed if the user could hear her clearly. The user then mentioned something about recording, but Anita was unable to understand and asked the user to repeat their statement., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=1.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=1.3999375, provider_connected=false}, transcriber_duration=1.3999375, transcriber_model=nova-3, synthesizer_characters=27, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=112, input=144}, azure_gpt-4_1-mini={output=21, input=5269}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=74, input=72, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=72, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=21, input=5269, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 07:44:43, status=call-disconnected}

{created_at_str=2025-10-07 07:44:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T07:44:43.413759, scheduled_at=2025-10-07T07:44:43.41372, custom_extractions=null, telephony_data={duration=0.0, to_number=+918591875975, provider_call_id=6d05dbaf-4222-4ccf-94cc-7d7c558d42fe, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918591875975, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b6a0e836-7529-4b31-8000-2286d4b16964, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T07:44:53.940634, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 07:44:53, id=63cadd00-20e6-45e4-911f-fadfa56e67bb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 07:44:43, status=in-progress}

{created_at_str=2025-10-07 07:44:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T07:44:43.413759, scheduled_at=2025-10-07T07:44:43.41372, custom_extractions=null, telephony_data={duration=0.0, to_number=+918591875975, provider_call_id=6d05dbaf-4222-4ccf-94cc-7d7c558d42fe, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918591875975, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b6a0e836-7529-4b31-8000-2286d4b16964, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T07:44:48.405999, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 07:44:48, id=63cadd00-20e6-45e4-911f-fadfa56e67bb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 07:44:43, status=ringing}

{created_at_str=2025-10-07 07:44:43, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-07T07:44:43.413759, scheduled_at=2025-10-07T07:44:43.41372, custom_extractions=null, telephony_data={duration=0.0, to_number=+918591875975, provider_call_id=6d05dbaf-4222-4ccf-94cc-7d7c558d42fe, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918591875975, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b6a0e836-7529-4b31-8000-2286d4b16964, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-07T07:44:46.165923, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-07 07:44:46, id=63cadd00-20e6-45e4-911f-fadfa56e67bb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-07 07:44:43, status=initiated}