Call Details
Bolna ID:
bce3798d-9749-497b-93eb-d7e911e09c61
Phone: +917069802432
From: +918035316264
Status: busy
Processing: RETRY_NEEDED
Duration: N/A
Cost: N/A
Hangup Details
Hangup By: Callee
Reason: Call recipient rejected
Timestamps
Started:
2025-10-06 18:14:30
Ended:
Not set
Last Processed:
2025-10-06 18:14:58
Last Retry At:
2025-10-06 18:14:58
Next Retry Scheduled:
2025-10-06 18:19:58
Next Call Scheduled:
2025-10-06 18:19:58
Retry Information
Attempts: 0
Next Retry: Not scheduled
Call Timeline 5
Call History (Raw Callbacks) 3
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