Call Details

Bolna ID: 3c8f9590-e3e4-4e8b-ace1-ba9380cacdf0

Phone: +917709800989

From: +918035316264

Status: no-answer

Processing: RETRY_NEEDED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-06 17:54:29

Ended:
Not set

Last Processed:
2025-10-06 17:55:27

Last Retry At:
2025-10-06 17:55:27

Next Retry Scheduled:
2025-10-06 18:05:27

Next Call Scheduled:
2025-10-06 18:05:27

Retry Information

Attempts: 0

Next Retry: Not scheduled

Call Timeline 6
2025-10-06 17:54:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-06 17:54:29
initiated MAIN
CALLBACK_PROCESSING
₹0.00
Duration: 0.00s
2025-10-06 17:54:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 17:55:27
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 17:55:27
NO_ANSWER_CHECK MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {createdAtStr=2025-10-06 17:55:27}
2025-10-06 17:55:27
RETRY_SCHEDULED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_reason=no_answer, scheduled_for=2025-10-06T18:05:27.947457608}
Call History (Raw Callbacks) 3

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