Call Details
Bolna ID:
3c8f9590-e3e4-4e8b-ace1-ba9380cacdf0
Phone: +917709800989
From: +918035316264
Status: no-answer
Processing: RETRY_NEEDED
Duration: N/A
Cost: N/A
Hangup Details
Hangup By: Carrier
Reason: Call recipient rejected
Timestamps
Started:
2025-10-06 17:54:29
Ended:
Not set
Last Processed:
2025-10-06 17:55:27
Last Retry At:
2025-10-06 17:55:27
Next Retry Scheduled:
2025-10-06 18:05:27
Next Call Scheduled:
2025-10-06 18:05:27
Retry Information
Attempts: 0
Next Retry: Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 3
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