Call Details

Bolna ID: ff985929-6d2b-4899-9cbc-ce825d69bae7

Phone: +919959729386

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 146.60s

Cost: ₹32.48

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-06 17:30:29

Ended:
Not set

Last Processed:
2025-10-06 17:34:28

Last Retry At:
2025-10-06 17:34:28

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-06 17:30:30
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-06 17:30:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 17:30:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 17:30:42
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 17:33:15
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹24.97
Duration: 146.60s
2025-10-06 17:34:05
COMPLETED MAIN
CALLBACK_UPDATE
₹32.48
Duration: 146.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=Resume Improvement}}}
2025-10-06 17:34:28
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-06 17:34:28, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Sanjay, this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  y hay alicia
assistant:  Hey Sanjay! Just to confirm, this is Anita from Outspark. Are you free to chat about your resume now?
user:  yeah anita i'm good yeah
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  getting my resume as well as changing my job yes
assistant:   That’s smart, Sanjay! We have your experience as ten years, is that correct?
user:  nine years actually to be precise
assistant:   Thanks for that, Sanjay. What kind of roles are you targeting with your job change?
user:  basically i was into customer service
assistant:   Customer
user:  and i was also in sme sme so mostly i'm looking into
assistant:    Got
user:  know sme role or senior customer support yeah
assistant:   Perfect, Sanjay. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no no that not that much
assistant:   No worries! ATS is software HR uses to shortlist profiles based on job descriptions. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  mhmm
assistant:  I see
user:  yeah i'm listening
assistant:  I see your resume score was sixty out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  not that much actually think precise
assistant:   Hmm, that’s probably why. Are you customizing your resume for every job or using the same one for all applications?
user:  i've been customizing using ai
assistant:   That’s a start
user:  not for all of them just for few of them yeah
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user:  yes
assistant:   See, your CV should act like a magnet, highlighting skills and achievements for the role you want. Without the
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user:  y hay alicia
assistant:  Hey Sanjay! Just to confirm, this is Anita from Outspark. Are you free to chat about your resume now?
user:  yeah anita i'm good yeah
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  getting my resume as well as changing my job yes
assistant:   That’s smart, Sanjay! We have your experience as ten years, is that correct?
user:  nine years actually to be precise
assistant:   Thanks for that, Sanjay. What kind of roles are you targeting with your job change?
user:  basically i was into customer service
assistant:   Customer
user:  and i was also in sme sme so mostly i'm looking into
assistant:    Got
user:  know sme role or senior customer support yeah
assistant:   Perfect, Sanjay. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no no that not that much
assistant:   No worries! ATS is software HR uses to shortlist profiles based on job descriptions. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  mhmm
assistant:  I see
user:  yeah i'm listening
assistant:  I see your resume score was sixty out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  not that much actually think precise
assistant:   Hmm, that’s probably why. Are you customizing your resume for every job or using the same one for all applications?
user:  i've been customizing using ai
assistant:   That’s a start
user:  not for all of them just for few of them yeah
assistant:   Hmm, that might be why calls are low. Your resume’s ATS score shows it’s missing key keywords and impact. Does that make sense?
user:  yes
assistant:   See, your CV should act like a magnet, highlighting skills and achievements for the role you want. Without the
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Context Details
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