Call Details
Bolna ID:
01dedad3-6115-4994-869f-0fd42fcadf34
Phone: +918142414223
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 125.10s
Cost: ₹20.85
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-06 17:16:31
Ended:
Not set
Last Processed:
2025-10-06 17:20:27
Last Retry At:
2025-10-06 17:20:27
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi SRI, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes ma'am
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes ma'am job change
assistant: Got it, SRI. We have your experience as ten years, is that correct?
user: yes ma'am
assistant: What kind of roles are you targeting?
user: mechanical engineering
assistant: Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes ma'am
assistant: Perfect! Your resume scored fifty seven point eight out of one hundred. Anything below eighty is poor for ATS. So, even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: yes ma'am
assistant: Are these calls relevant to the mechanical engineering roles you want?
user: yes ma'am
assistant: That’s good to hear, SRI. Are you customizing your resume for every job to match keywords, or using the same one for all?
user: ten one seven
assistant: Sorry, SRI, could you please repeat that? I didn’t quite catch it.
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user: hello
assistant: Hi SRI, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes ma'am
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes ma'am job change
assistant: Got it, SRI. We have your experience as ten years, is that correct?
user: yes ma'am
assistant: What kind of roles are you targeting?
user: mechanical engineering
assistant: Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes ma'am
assistant: Perfect! Your resume scored fifty seven point eight out of one hundred. Anything below eighty is poor for ATS. So, even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: yes ma'am
assistant: Are these calls relevant to the mechanical engineering roles you want?
user: yes ma'am
assistant: That’s good to hear, SRI. Are you customizing your resume for every job to match keywords, or using the same one for all?
user: ten one seven
assistant: Sorry, SRI, could you please repeat that? I didn’t quite catch it.
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Pruning these elements could improve crispness and ensure key skills and achievements stand out., resumeLength=The length of the resume is mostly appropriate; however, the content could be condensed by removing repetitive details and filler information. The elimination of non-essential personal information could also help., score=56, bulletPointsCount=There's an adequate number of bullet points used to describe roles, but they lack depth and conciseness. Reducing each bullet point to focus on specific achievements would make them more impactful., fillerWords=The resume includes a number of filler words that detract from its punch. Streamlining sentences to convey points more directly would significantly enhance crispness., bulletPointLength=Bullet points are generally too lengthy, which obscures the key achievements. Shortening these points and focusing on impactful verbs and results would make the document more compelling., scale=100}, qualityAddOn={feedback=Stylistic choices in the resume could be improved by avoiding clichés and ensuring consistent date formatting. Eliminating personal pronouns and maintaining active voice throughout would enhance professionalism., score=55, buzzwordsCliches=The resume occasionally uses buzzwords like 'forward-looking organization' which do not add value. Opting for concrete examples or achievements to replace these would create a stronger impact., datesFormatting=Dates are inconsistently formatted throughout the resume, leading to potential confusion. Ensuring a uniform format (e.g., month/year) would improve clarity and precision., activeVoice=Active voice is present but not consistent. Enhancing the use of active construction in sentences would convey confidence and professionalism in the candidate’s competencies., scale=100, personalPronounsUsage=There is limited usage of personal pronouns, which is a positive for professional presentation. Maintaining this style is recommended for clarity and ATS compatibility.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T11:46:35.49447, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 11:46:35, id=01dedad3-6115-4994-869f-0fd42fcadf34, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=15, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=15}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 11:46:32, status=ringing}
{created_at_str=2025-10-06 11:46:32, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-06T11:46:32.497422, scheduled_at=2025-10-06T11:46:32.497392, custom_extractions=null, telephony_data={duration=0.0, to_number=+918142414223, provider_call_id=f5c622b9-cf34-49de-b487-1a6cb0853448, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918142414223, recipient_data={recipient_phone_number=null, review_completed=2025-10-06 17:06:19, callback_request_id=null, is_callback=null, fullName=SRI, resume_review_id=68e3a97218c34103788c765b, reviewDetails={overallScore={score=57.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as experience and education, but the chronology is inconsistent, affecting readability. Extraneous sections like personal details and hobbies can be minimized to improve focus on professional achievements., score=60, readability=The readability is hindered by inconsistent order and unnecessary details that obscure key qualifications. Streamlining content and ensuring reverse chronological order in sections like experience would enhance clarity., essentialSectionsPresence=Essential sections such as Professional Experience and Education are present but lack clarity due to mixed chronology. The inclusion of training completed is helpful but could be streamlined to be more relevant., scale=100}, atsReadabilityScore={feedback=The document is generally readable by ATS, although it may struggle with inconsistent formatting and section titling. Ensuring each section is clearly labeled and data is structured will improve ATS readability., score=60, scale=100, keyElementsReadableByATS=Key elements like contact information and experience titles are readable. However, improving keyword density specific to industry standards could enhance ATS matching.}, impact={feedback=While the resume uses bullet points, the impact of achievements isn't well-quantified. Stronger action verbs and quantified accomplishments could substantially improve the effectiveness of this resume., score=58, spellCheck=The resume appears to be largely free of spelling errors. However, careful proofreading should be performed to catch any potential typos or grammatical issues that might have been overlooked., bulletPointsUsage=The use of bullet points is appropriate; however, many points are vague and lack specific outcomes. Providing quantifiable data would enhance their impact and substantiate the candidate's experience., weakActionVerbs=Several points use passive or weak verbs. Switching to stronger, active verbs like 'achieved,' 'initiated,' or 'led' would strengthen the resume's impact significantly., scale=100, quantifyingImpact=Little to no effort has been made to quantify impacts in terms of numbers or percentages. Including quantifiable achievements such as 'Reduced downtime by 15%' would provide clearer evidence of competence., repetitionAvoidance=There is a notable repetition of duties across roles without a focus on differentiated achievements. Focusing on unique accomplishments in each role would enhance readability and interest., accomplishmentLanguage=The language tends to describe duties rather than accomplishments. Emphasizing results and achievements will portray a more dynamic professional history.}, crispness={feedback=The resume's length is generally on par for the experience, but it suffers from verbose bullet points and unnecessary filler. Pruning these elements could improve crispness and ensure key skills and achievements stand out., resumeLength=The length of the resume is mostly appropriate; however, the content could be condensed by removing repetitive details and filler information. The elimination of non-essential personal information could also help., score=56, bulletPointsCount=There's an adequate number of bullet points used to describe roles, but they lack depth and conciseness. Reducing each bullet point to focus on specific achievements would make them more impactful., fillerWords=The resume includes a number of filler words that detract from its punch. Streamlining sentences to convey points more directly would significantly enhance crispness., bulletPointLength=Bullet points are generally too lengthy, which obscures the key achievements. Shortening these points and focusing on impactful verbs and results would make the document more compelling., scale=100}, qualityAddOn={feedback=Stylistic choices in the resume could be improved by avoiding clichés and ensuring consistent date formatting. Eliminating personal pronouns and maintaining active voice throughout would enhance professionalism., score=55, buzzwordsCliches=The resume occasionally uses buzzwords like 'forward-looking organization' which do not add value. Opting for concrete examples or achievements to replace these would create a stronger impact., datesFormatting=Dates are inconsistently formatted throughout the resume, leading to potential confusion. Ensuring a uniform format (e.g., month/year) would improve clarity and precision., activeVoice=Active voice is present but not consistent. Enhancing the use of active construction in sentences would convey confidence and professionalism in the candidate’s competencies., scale=100, personalPronounsUsage=There is limited usage of personal pronouns, which is a positive for professional presentation. Maintaining this style is recommended for clarity and ATS compatibility.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T11:46:33.80672, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 11:46:33, id=01dedad3-6115-4994-869f-0fd42fcadf34, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=15, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=15}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 11:46:32, status=initiated}
Context Details
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