Call Details
Bolna ID:
1155faa9-4ef1-4897-a237-2bf7f49c0a97
Phone: +917004437763
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 110.60s
Cost: ₹20.93
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-06 16:46:27
Ended:
Not set
Last Processed:
2025-10-06 16:50:57
Last Retry At:
2025-10-06 16:50:57
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Nilay, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: i'm looking for a job change
assistant: Got it, Nilay. We have your experience as ten years, is that correct?
user: eighty s
assistant: Sorry, Nilay, I didn’t catch that. Could you please repeat?
user: it is ats
assistant: Thanks for confirming, Nilay. What kind of roles are you targeting?
user: operations and account banking
assistant: Nice choices! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yep
assistant: Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user: yeah
assistant: Nilay, your resume score was fifty nine point eight out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: yes
assistant: That’s good to hear! Are these calls for the kind of roles you want in operations and account banking?
user: yeah correct
assistant: Great! Are you customizing your resume for every job to match keywords, or using the same one
user: no
assistant: Hmm, that might be why calls aren’t as many as you want. Your resume’s layout and keywords need work to pass ATS. Does that make sense?
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user: hello
assistant: Hi Nilay, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: i'm looking for a job change
assistant: Got it, Nilay. We have your experience as ten years, is that correct?
user: eighty s
assistant: Sorry, Nilay, I didn’t catch that. Could you please repeat?
user: it is ats
assistant: Thanks for confirming, Nilay. What kind of roles are you targeting?
user: operations and account banking
assistant: Nice choices! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yep
assistant: Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user: yeah
assistant: Nilay, your resume score was fifty nine point eight out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: yes
assistant: That’s good to hear! Are these calls for the kind of roles you want in operations and account banking?
user: yeah correct
assistant: Great! Are you customizing your resume for every job to match keywords, or using the same one
user: no
assistant: Hmm, that might be why calls aren’t as many as you want. Your resume’s layout and keywords need work to pass ATS. Does that make sense?
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Maintaining this will keep the document focused and formal.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T11:16:32.761576, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 11:16:32, id=1155faa9-4ef1-4897-a237-2bf7f49c0a97, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 11:16:28, status=ringing}
{created_at_str=2025-10-06 11:16:28, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-06T11:16:28.534762, scheduled_at=2025-10-06T11:16:28.534726, custom_extractions=null, telephony_data={duration=0.0, to_number=+917004437763, provider_call_id=d5edc59d-9406-42cf-ba28-833d43782dfa, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917004437763, recipient_data={recipient_phone_number=null, review_completed=2025-10-06 16:35:56, callback_request_id=null, is_callback=null, fullName=Nilay, resume_review_id=68e3a2439f941c720e6f431e, reviewDetails={overallScore={score=59.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has all essential sections present, including contact information, education, and work experience. However, the layout could benefit from better spacing to enhance readability and section division., score=65, readability=While the essential sections are well-presented, the formatting is somewhat cluttered. Improving the spacing and using clear headings would significantly enhance readability across the document., essentialSectionsPresence=Your Experience section is well-detailed and includes relevant positions with dates, but it should ideally appear in reverse chronological order. Additional sections like Skills are appropriately included, offering a broader view of your capabilities., scale=100}, atsReadabilityScore={feedback=The resume is moderately well-structured for ATS compatibility, with clear labeling of sections and roles. However, more keyword integration could enhance readability and matching rates., score=62, scale=100, keyElementsReadableByATS=Key information such as the candidate's name, contact details, and professional history is clear and structured, aiding ATS readability. Enhancing keyword density specific to industry standards and roles could improve effectiveness.}, impact={feedback=The resume contains some quantifiable achievements which boost its impact, like the financial figures included in your experience. Consider incorporating more data-driven results and clearer action verbs to further strengthen the impact., score=58, spellCheck=The document appears to be free of spelling errors. Maintain this attention to detail to ensure professionalism., bulletPointsUsage=Bullet points are used well to break down tasks and achievements. However, some bullet points are lengthy and could be more concise to improve understanding at a glance., weakActionVerbs=Action verbs are mixed, with some weaker choices present. Consider using stronger verbs like "achieved," "initiated," and "executed" to convey impact., scale=100, quantifyingImpact=Quantifiable data is present but inconsistent. Aim to include measurable results such as percentage growth or sales metrics in more places., repetitionAvoidance=There is some repetition of phrases and ideas, particularly in roles with similar responsibilities. Ensure each bullet point offers unique insights to avoid redundancy., accomplishmentLanguage=Result-driven language is evident but could be emphasized more. Highlight accomplishments over duties to make the resume more compelling.}, crispness={feedback=The resume's length is slightly extended for the experience level presented, suggesting some reduction in content could help conciseness. Focus on the most relevant roles and achievements., resumeLength=While the resume contains detailed information, it spans a length that is longer than necessary given your career stage. Aim for around two pages to maintain the reader’s attention., score=54, bulletPointsCount=The number of bullet points is adequate, but some are overly descriptive. Trim them down to highlight only key achievements., fillerWords=There is evidence of filler words that could be removed for crisper sentences. Focusing on direct and clear language will enhance the resume's professional tone., bulletPointLength=Some bullet points are too wordy, reducing their effectiveness. Aim for brevity while retaining the essential information to increase impact., scale=100}, qualityAddOn={feedback=The resume generally avoids clichés but can improve by highlighting specific achievements over generic statements. Consistent date formatting helps maintain a professional appearance., score=60, buzzwordsCliches=Avoidance of unnecessary buzzwords is commendable, though ensuring descriptions are as specific as possible would further strengthen the resume., datesFormatting=Dates are formatted consistently, which aids in readability. Maintain this consistency for a professional appearance throughout the document., activeVoice=While active voice is used in many places, there is room for more consistent application. Consistently using active voice will improve the document’s impact., scale=100, personalPronounsUsage=Personal pronouns are mostly avoided, aligning with professional resume standards. Maintaining this will keep the document focused and formal.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T11:16:31.473399, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 11:16:31, id=1155faa9-4ef1-4897-a237-2bf7f49c0a97, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 11:16:28, status=initiated}
Context Details
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