Call Details

Bolna ID: e2da7593-9240-4924-afed-54d4e51d7f99

Phone: +918135049211

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 81.80s

Cost: ₹17.61

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-06 14:12:26

Ended:
Not set

Last Processed:
2025-10-06 14:15:27

Last Retry At:
2025-10-06 14:15:27

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-06 14:12:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-06 14:12:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 14:12:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 14:12:48
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 14:14:15
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹13.11
Duration: 81.80s
2025-10-06 14:14:21
COMPLETED MAIN
CALLBACK_UPDATE
₹17.61
Duration: 81.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=No, disposition_3=Not Interested}}}
2025-10-06 14:15:27
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-06 14:15:27, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Monoswita, this is Anita from Outspark. Is it a good time to connect?
user:  yes please tell me
assistant:  I see you checked your resume score today. Are you looking for a job change or just updating your resume?
user:  i am looking for a job change
assistant:  Great! You have ten years of experience
user:  you're you're calling from where
assistant:  I’m calling from Outspark
user:  sorry you're calling from where
assistant:   Outspark Resume Services, part of the Times of India Group, based in Gurgaon.
user:  got it yep so are you are you asking about some subscription or something
assistant:   Yes, Monoswita, we offer a service to upgrade your resume so it gets more interview calls. Would you like to hear how it can help you?
user:  no actually i do have the thing so i can do it by my own
assistant:   I get that, but customizing resumes for each job is tough and ATS can reject even good ones. Want to hear how we make it easy and boost your chances?
user:  no thank you
assistant:   I understand, but with your resume score at sixty point six, it might be why calls are low. Can I quickly explain how a better resume can change that?
user:  no
assistant:   Okay
user:  thank you so much
assistant:   You’re welcome
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user:  hello
assistant:  Hi Monoswita, this is Anita from Outspark. Is it a good time to connect?
user:  yes please tell me
assistant:  I see you checked your resume score today. Are you looking for a job change or just updating your resume?
user:  i am looking for a job change
assistant:  Great! You have ten years of experience
user:  you're you're calling from where
assistant:  I’m calling from Outspark
user:  sorry you're calling from where
assistant:   Outspark Resume Services, part of the Times of India Group, based in Gurgaon.
user:  got it yep so are you are you asking about some subscription or something
assistant:   Yes, Monoswita, we offer a service to upgrade your resume so it gets more interview calls. Would you like to hear how it can help you?
user:  no actually i do have the thing so i can do it by my own
assistant:   I get that, but customizing resumes for each job is tough and ATS can reject even good ones. Want to hear how we make it easy and boost your chances?
user:  no thank you
assistant:   I understand, but with your resume score at sixty point six, it might be why calls are low. Can I quickly explain how a better resume can change that?
user:  no
assistant:   Okay
user:  thank you so much
assistant:   You’re welcome
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However, sections like Education Qualification and Projects are misplaced into the flow., score=64, readability=While the resume covers several areas, the progression of information could be clearer. Improving layout to ensure sections follow in order of relevance will enhance clarity., essentialSectionsPresence=Most essential sections are present, ensuring that critical information is covered. However, the order disrupts readability by not following conventional structures, with Education mentioned lower., scale=100}, atsReadabilityScore={feedback=The resume has strong ATS-compatibility with clear headings and straightforward formatting. However, inclusion of more industry-specific keywords could enhance it further., score=66, scale=100, keyElementsReadableByATS=Key elements like contact details and experience are well formatted for ATS. Attention to keyword density relevant to the desired role can boost compatibility.}, impact={feedback=The resume partially quantifies achievements but lacks consistent data-driven results. Additional metrics would substantiate the impact of roles more effectively., score=58, spellCheck=There are minor spelling inconsistencies, especially around proper nouns and email formatting. A thorough spell check will ensure professional credibility., bulletPointsUsage=The bullet points in work experience sections are structured well but vary in impact. Enhancing consistency in bullet design can improve focus on key achievements., weakActionVerbs=The resume uses a mix of weak and strong action verbs. Stronger verbs need prioritizing to convey authority and clear impact in action descriptions., scale=100, quantifyingImpact=There is some use of quantifiable achievements, yet they are not pervasive. Including more specific numbers, results, or percentages would help emphasize accomplishments., repetitionAvoidance=There is some repetition noted in language used across different roles. Varied verbiage will ensure more dynamic descriptions., accomplishmentLanguage=Some use of results-oriented language exists, but it's not consistent throughout. Consistently tying actions to outcomes will improve perception.}, crispness={feedback=The resume feels lengthy due to filler content and can be concise. Bullet points also need trimming to eliminate redundancies., resumeLength=For the experience level declared, the resume could be more concise. A single page focusing on recent impactful achievements would suit planning best., score=55, bulletPointsCount=The resume uses an adequate number of bullet points per section, but some are too verbose. Limiting to 2-3 key points could prevent information overload., fillerWords=There are unnecessary filler words and phrases that dilute key messages. Eliminating these will improve directness and efficiency in communication., bulletPointLength=Many bullet points exceed optimal length, veering into paragraph territory. Condensing statements to main achievements will enhance readability., scale=100}, qualityAddOn={feedback=The resume avoids extreme use of buzzwords but fails to consistently apply active voice. Some formatting inconsistencies also need addressing., score=60, buzzwordsCliches=Usage of buzzwords is minimal, yet certain phrases could be specific. Ensuring all terms resonate with industry nuances would strengthen relevance., datesFormatting=Date formats vary slightly, which can disjoint flow. Standardizing this detail will foster clearer, cohesive timelines., activeVoice=There is an inconsistent application of active voice, often reverting to passive constructions. Maintaining active phrasing increases engagement., scale=100, personalPronounsUsage=Notably, the resume avoids personal pronouns, maintaining a professional tone. This practice should be consistently applied across all sections.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T08:42:28.912145, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 08:42:28, id=e2da7593-9240-4924-afed-54d4e51d7f99, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=21, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=21}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 08:42:27, status=initiated}
Context Details
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