Call Details
Bolna ID:
3cc40238-5221-4c04-948d-f9a37cbe37b8
Phone: +918707245933
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 113.40s
Cost: ₹21.64
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-06 13:37:26
Ended:
Not set
Last Processed:
2025-10-06 13:41:27
Last Retry At:
2025-10-06 13:41:27
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi NIMIT, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yeah बस
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no no no it's a job change
assistant: Got it, NIMIT. You have ten years of experience, right? What kind of roles are you targeting?
user: so actually i'm looking for the mice and sales support role sales admin role
assistant: Nice
user: we are handling for the
assistant: Sorry, could you please repeat that? I didn’t catch it clearly
user: math and sales support
assistant: Thanks for clarifying, NIMIT. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no
assistant: No worries! ATS is software HR uses to shortlist resumes. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: yeah it's a ninety percent available
assistant: I see your resume scored fifty nine out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: no
assistant: Are you customizing your resume for every job or using the same one for all applications?
user: ok
assistant: Hmm, that’s likely why calls are low. Your resume needs the right keywords and format to pass ATS. Does that make sense?
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user: hello
assistant: Hi NIMIT, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yeah बस
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no no no it's a job change
assistant: Got it, NIMIT. You have ten years of experience, right? What kind of roles are you targeting?
user: so actually i'm looking for the mice and sales support role sales admin role
assistant: Nice
user: we are handling for the
assistant: Sorry, could you please repeat that? I didn’t catch it clearly
user: math and sales support
assistant: Thanks for clarifying, NIMIT. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no
assistant: No worries! ATS is software HR uses to shortlist resumes. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: yeah it's a ninety percent available
assistant: I see your resume scored fifty nine out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: no
assistant: Are you customizing your resume for every job or using the same one for all applications?
user: ok
assistant: Hmm, that’s likely why calls are low. Your resume needs the right keywords and format to pass ATS. Does that make sense?
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Shortening some points and reducing unnecessary information can lead to a cleaner and more concise document., score=53, bulletPointsCount=The count of bullet points in certain sections can be overwhelming, detracting from the key messages. A strategic reduction could better highlight the most impactful achievements., fillerWords=Several instances of filler words and redundant descriptors were noted, which reduce the content's crispness. Eliminating unnecessary words will enhance the punch of each statement., bulletPointLength=Bullet point lengths are inconsistent and some extend into lengthy phrases. Ensuring bullet points are succinct and focus on impactful outcomes will improve readability., scale=100}, qualityAddOn={feedback=Buzzwords and vague descriptions slightly detract from the resume's professional tone. Utilizing specific, tailored language while maintaining consistent stylistic choices will enhance the overall quality., score=60, buzzwordsCliches=The usage of broad terms and occasional buzzwords can blur the specific skills being highlighted. More precise terminology can better illustrate the candidate's unique strengths., datesFormatting=Dates are presented inconsistently throughout the sections, reducing professionalism. Maintaining uniform formatting for all dates will aid in improving overall presentation and coherence., activeVoice=Most statements are reasonably in the active voice, which effectively communicates the candidate's capabilities. Increasing the proportion of action-centered language will further sharpen the document's impact., scale=100, personalPronounsUsage=There are no inappropriate usages of personal pronouns, aligning with professional resume standards. Continuation of third-person construction is recommended.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T08:07:32.015621, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 08:07:32, id=3cc40238-5221-4c04-948d-f9a37cbe37b8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 08:07:27, status=ringing}
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The presence of certain sections like Personal Information could have been avoided in a professional resume., score=62, readability=Readability is slightly hindered by the repetitive nature of listing and formatting inconsistencies. Consistently utilizing bullet points and isolation of distinct sections will enhance scannability significantly., essentialSectionsPresence=Most essential sections like Experience, Education, and Summary are present, though the Experience section should be ordered in reverse chronological order. The Skills section is relevant and broad, but certain skills like 'After Sales Support' might be too general., scale=100}, atsReadabilityScore={feedback=This resume possesses a solid foundation for ATS compatibility with a clear format and inclusion of key identifiers. Introducing supplementary role-specific keywords and ensuring uniformity enhance the resume's ATS potential., score=65, scale=100, keyElementsReadableByATS=Primary information elements, such as name and contact information, are well positioned and easily identified by ATS. Consistent formatting styles and strategic keyword placements will optimize system interpretation further.}, impact={feedback=The resume lacks clear quantifiable achievements, which diminishes its overall impact significantly. Using action-oriented and specific language could amplify the professional accomplishments described within the Experience section., score=55, spellCheck=The resume generally adheres to correct spelling, though small capitalization inconsistencies are present. Running a thorough spell-check and grammar review will facilitate a more polished presentation., bulletPointsUsage=Bullet points are used effectively to list responsibilities and achievements, though more could be done to highlight noteworthy accomplishments. Converting responsibilities into action statements with measurable impacts would enhance clarity., weakActionVerbs=Verbs used in the resume are mostly generic and lack vigor; opting for more persuasive language can dramatically improve the text's engagement. Replace phrases like 'manage' or 'oversee' with terms that highlight the results of those actions., scale=100, quantifyingImpact=There are scant quantifiable achievements stated, which does not sufficiently highlight the candidate's potential contributions. Consider adding measurable outcomes and specific metrics to each bullet point for a more robust presentation., repetitionAvoidance=There is noticeable repetition in some bullet points, which affects the impact of the content. Utilizing varied vocabulary and restructuring sentences can enhance the document's dynamism., accomplishmentLanguage=The language is dry and lacks accomplishment-oriented phrases, which could showcase value-adding results. Integrating language that directly ties duties to company success will strengthen the content's overall message.}, crispness={feedback=Overall, the resume's content feels dense and could benefit from tighter editing to improve clarity and conciseness. Reducing redundancy and avoiding lengthy paragraphs, especially under Experience, would greatly enhance the document's readability and impact., resumeLength=The resume is slightly lengthy for the described level of experience and industry. Shortening some points and reducing unnecessary information can lead to a cleaner and more concise document., score=53, bulletPointsCount=The count of bullet points in certain sections can be overwhelming, detracting from the key messages. A strategic reduction could better highlight the most impactful achievements., fillerWords=Several instances of filler words and redundant descriptors were noted, which reduce the content's crispness. Eliminating unnecessary words will enhance the punch of each statement., bulletPointLength=Bullet point lengths are inconsistent and some extend into lengthy phrases. Ensuring bullet points are succinct and focus on impactful outcomes will improve readability., scale=100}, qualityAddOn={feedback=Buzzwords and vague descriptions slightly detract from the resume's professional tone. Utilizing specific, tailored language while maintaining consistent stylistic choices will enhance the overall quality., score=60, buzzwordsCliches=The usage of broad terms and occasional buzzwords can blur the specific skills being highlighted. More precise terminology can better illustrate the candidate's unique strengths., datesFormatting=Dates are presented inconsistently throughout the sections, reducing professionalism. Maintaining uniform formatting for all dates will aid in improving overall presentation and coherence., activeVoice=Most statements are reasonably in the active voice, which effectively communicates the candidate's capabilities. Increasing the proportion of action-centered language will further sharpen the document's impact., scale=100, personalPronounsUsage=There are no inappropriate usages of personal pronouns, aligning with professional resume standards. Continuation of third-person construction is recommended.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T08:07:30.686386, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 08:07:30, id=3cc40238-5221-4c04-948d-f9a37cbe37b8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 08:07:27, status=initiated}
Context Details
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