Call Details
Bolna ID:
6ab91565-af77-4325-9182-2c599cec94b8
Phone: +917780430337
From: +918035316264
Status: no-answer
Processing: RETRY_NEEDED
Duration: N/A
Cost: N/A
Hangup Details
Hangup By: Carrier
Reason: Call recipient rejected
Timestamps
Started:
2025-10-06 13:33:28
Ended:
Not set
Last Processed:
2025-10-06 16:54:26
Last Retry At:
2025-10-06 16:54:26
Next Retry Scheduled:
2025-10-06 13:44:19
Next Call Scheduled:
2025-10-06 13:44:19
Retry Information
Attempts: 0
Next Retry: Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 3
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