Call Details

Bolna ID: 91c1270a-6c67-4c0a-b5ab-c8e6dd3eb304

Phone: +919008796499

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 4.20s

Cost: ₹1.50

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-06 13:03:29

Ended:
Not set

Last Processed:
2025-10-06 13:05:27

Last Retry At:
2025-10-06 13:05:27

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-06 13:03:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-06 13:03:29
initiated MAIN
CALLBACK_PROCESSING
₹0.00
Duration: 0.00s
2025-10-06 13:03:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 13:03:54
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 13:04:02
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 4.20s
2025-10-06 13:04:07
COMPLETED MAIN
CALLBACK_UPDATE
₹1.50
Duration: 4.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Not Connected, disposition_2=, disposition_3=}}}
2025-10-06 13:05:27
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-06 13:05:27, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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Context Details
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