Call Details

Bolna ID: 346fcc19-c30f-436c-a299-2d966e65c797

Phone: +919821018441

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 323.00s

Cost: ₹61.67

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-06 12:07:34

Ended:
Not set

Last Processed:
2025-10-06 12:11:27

Last Retry At:
2025-10-06 12:11:27

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-06 12:07:35
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-06 12:07:37
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 12:07:38
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 12:07:43
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 12:10:26
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-06 12:10:26, message=Fallback additional details fetch scheduled}
2025-10-06 12:11:27
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-06 12:11:27, message=Successfully fetched and saved additional details}
2025-10-06 12:13:11
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹45.17
Duration: 321.50s
2025-10-06 12:13:17
COMPLETED MAIN
CALLBACK_UPDATE
₹61.67
Duration: 321.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested but hesitant, disposition_3=Pricing objection}}}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-06 06:37:34, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=61.67, batch_id=null, cost_breakdown={synthesizer=37.01, transcriber=5.0, synthesizer_breakdown={welcome_message=0.0, conversation=37.01}, llm=3.162, transfer_cost=0.0, platform=16.5, transcriber_breakdown={analytics=0, conversation=5.0}, network=5.55, llm_breakdown={analytics=0, summarization=0.026000000000000002, extraction=0, conversation=3.136, hangup=0}}, created_at=2025-10-06T06:37:34.966455, scheduled_at=2025-10-06T06:37:34.96643, custom_extractions=null, telephony_data={duration=323.0, to_number=+919821018441, provider_call_id=8d99a084-fab2-478e-be07-cda85116287c, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/49e1886f-29a6-44f0-8561-73e428c823fc.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+919821018441, recipient_data={recipient_phone_number=null, review_completed=2025-10-06 11:57:24, callback_request_id=null, is_callback=null, fullName=RUCHITA, resume_review_id=68e360f518c34103788c6886, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all essential sections like Experience and Education, however, the sequence can be improved. Placing the most recent experience at the top could provide better visibility of current roles and accomplishments., score=65, readability=Overall readability of the resume is average due to the dense content structure. Breaking down some sections with better spacing and formatting could improve quick accessibility and readability for both ATS and human readers., essentialSectionsPresence=The resume contains important sections such as Contact Information, Work Experience, Education, Profile Summary, and Key Skills. However, it is advisable to eliminate the 'Career Timeline' as it does not add significant value or fit with the overall chronological flow of the resume., scale=100}, atsReadabilityScore={feedback=Key elements such as name, contact details, and recent job titles are accessible and structurally clear for ATS systems. Enhancing keyword density related to the desired role would further boost ATS performance., score=68, scale=100, keyElementsReadableByATS=The resume's format lacks tables and graphical elements, ensuring good ATS compatibility. Structuring role-specific keywords more prominently can enhance the likelihood of passing through ATS filters effectively.}, impact={feedback=The resume uses bullet points effectively, but there is room to increase the impact with quantifiable achievements. Stronger action verbs could elevate the assertion of responsibilities and accomplishments., score=60, spellCheck=The resume appears mostly free of spelling errors. It's always a good idea to run a thorough spell check to ensure there are no minor errors that were overlooked., bulletPointsUsage=Bullet points are effectively used to outline job responsibilities. However, adding quantifiable results to these points would further strengthen the impact., weakActionVerbs=While the resume attempts to describe functions performed, it lacks powerful action verbs. Consider using verbs like 'Improved', 'Optimized', 'Accelerated' to present a more assertive drive., scale=100, quantifyingImpact=The resume seldom quantifies achievements, which weakens the presentation of the candidate's effectiveness. Including metrics such as percentage improvements or time reductions would add significant strength., repetitionAvoidance=There is some repetition of job responsibilities, notably in the description of investigation techniques across roles. Reducing such overlap can make each point more distinct and impactful., accomplishmentLanguage=The language is descriptive but not assertively accomplishment-focused. Incorporating more results-oriented phrasing can enhance the perception of effectiveness.}, crispness={feedback=The content could be significantly condensed without losing depth or context. Condensing lengthy paragraphs and focusing on brevity in bullet points will enhance clarity and readability., resumeLength=The resume extends beyond a typical two-page format, which could deter readers. Keeping it concise while retaining key data will improve engagement., score=58, bulletPointsCount=There is an excessive amount of bullet points, leading to dilution of impact. Focus on key achievements and responsibilities to keep each entry succinct and powerful., fillerWords=The resume contains excess verbiage that could be pruned to create punchier statements. Eliminating filler words will enhance precision and focus in descriptions., bulletPointLength=Some bullet points are too lengthy and can appear overwhelming. Aim for clarity by limiting each point to one to two lines, focusing on concise action and result statements., scale=100}, qualityAddOn={feedback=There is a moderate use of buzzwords which could be replaced with more precise language. The format of the dates is inconsistent, which affects professional presentation., score=62, buzzwordsCliches=Terms like 'goal-driven' and 'problem-solving' appear generic; replacing them with specific achievements can add more value. Avoiding clichés will present a more genuine impression of skill., datesFormatting=Date formatting varies across sections, leading to inconsistency. Using a uniform date format like 'MM/YYYY' will enhance professionalism and improve readability., activeVoice=While the resume uses active voice in several areas, there's still a mix of passive constructions. Consistently applying active voice can better highlight personal agency and achievements., scale=100, personalPronounsUsage=The resume avoids personal pronouns effectively, maintaining a professional tone. This aligns well with good resume practices to keep focus on actions and results.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that RUCHITA?
user:  hello
assistant:  Hi RUCHITA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah tell me now
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm looking for a job change
assistant:  Got it, RUCHITA. You have around ten years of experience, right?
user:  yeah
assistant:   What kind of roles are you targeting?
user:  i'm actually looking into claims
assistant:   Claims, okay. Are you aware of ATS, the applicant
user:  yeah claims or policy service center
assistant:   Thanks for sharing! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no i'm not really sure about it
assistant:   No worries! ATS is software HR uses to shortlist profiles based on job descriptions. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  yeah
assistant:   I see your resume score was sixty two point six out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:   Are you customizing your resume for every job to match keywords
user:  no
assistant:   Hmm, that’s likely why calls are low. Your resume needs the right keywords to pass ATS filters. Does that make sense?
user:  yeah
assistant:   Your CV should act like a magnet, highlighting skills and achievements for the role. Without industry keywords, recruiters won’t see you, even if you’re perfect for the job. Want me to explain more?
user:  no no i understand that
assistant:    Great! So, your resume might be missing keywords and your job search method might not be the best. Can I explain how to fix both?
user:  yeah
assistant:    There are two job markets: open, with regular job posts, and closed, with senior roles not open to all. Were you aware of this?
user:  no
assistant:    Ninety percent of hiring at your level is done by consultants who buy bulk databases from job sites. Big consultants use ATS software, smaller ones match keywords. That’s why your CV must be ATS-friendly with relevant keywords. Makes sense?
user:  no
assistant:    No worries, RUCHITA. Basically, if your resume isn’t ATS-friendly, it won’t reach recruiters even if you’re perfect for the job. Outspark helps fix that so you get more interview calls. Want to know how we’ve helped over two lakh people, including CEOs and VPs?
user:  no actually have gone through
assistant:    I get it, but missing
user:  the details ma'am i'm aware about it
assistant:    That’s good to hear, RUCHITA! Just to confirm, would you be interested in upgrading your resume to boost your interview calls?
user:  i will but i just saw that it it's charging around
assistant:    I understand budget
user:  two triple nine so i'm not really
assistant:    I get it, RUCHITA. But think about this—your resume is your career’s first impression. For just two thousand plus GST, you get ten ATS-friendly resumes, cover letters, interview kits, plus LinkedIn services. It’s a small investment for big returns. Interested?
user:  no not really because i can't spend that much that one's the care to join me
assistant:    I understand, but remember, one resume won’t cut it. You need multiple customized resumes to match different jobs and pass ATS. How about I connect you with a senior expert to discuss options? When’s a good time?
user:  maybe by email
assistant:    Sure, RUCHITA! I’ll arrange for a senior expert to email you with details. Can you please share your email ID?
user:  yeah it's रोचिमाग zero nine at the rate gmail dot com
assistant:  Thanks, RUCHITA! I’ll share the details on your email soon. Meanwhile, if you have any questions, just ask!
user:  no issue sir thank you
assistant:   You’re welcome, RUCHITA! Wishing you the best in your job search. Have a great day!
user:  yeah tell me
assistant:  Hi RUCHITA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
assistant: Call will now disconnect
, updated_at=2025-10-06T06:43:17.037177, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 06:43:17, id=346fcc19-c30f-436c-a299-2d966e65c797, campaign_id=null, summary=In the conversation, Anita from Outspark contacted Ruchita to discuss her job search and resume. Ruchita is looking for a job change, specifically in claims or policy service center roles. Anita explained the importance of having an ATS-friendly resume, as many companies use applicant tracking systems to filter candidates. Ruchita's resume score was low, and she admitted to not customizing her resume for different job applications, which could be affecting her interview calls.

Anita offered to help Ruchita improve her resume and job search strategy, but Ruchita expressed concerns about the cost of the services offered, which were around ₹2,999. She indicated that she couldn't afford that amount and preferred to receive information via email instead. Anita agreed to send the details to Ruchita's email and wished her luck in her job search before the call ended., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Interested but hesitant", "disposition_3": "Pricing objection"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested but hesitant, disposition_3=Pricing objection}}}, smart_status=completed, conversation_duration=321.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=321.79993, provider_connected=false}, transcriber_duration=321.79993, transcriber_model=nova-3, synthesizer_characters=3720, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=176, input=1014}, azure_gpt-4_1-mini={output=817, input=75161}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=176, input=1014, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=817, input=75161, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 06:37:34, status=completed}

{created_at_str=2025-10-06 06:37:34, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=45.17, batch_id=null, cost_breakdown={synthesizer=37.01, transcriber=5.0, synthesizer_breakdown={welcome_message=0.0, conversation=37.01}, llm=3.162, platform=0, transcriber_breakdown={analytics=0, conversation=5.0}, network=0, llm_breakdown={analytics=0, summarization=0.026000000000000002, extraction=0, conversation=3.136, hangup=0}}, created_at=2025-10-06T06:37:34.966455, scheduled_at=2025-10-06T06:37:34.96643, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821018441, provider_call_id=8d99a084-fab2-478e-be07-cda85116287c, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821018441, recipient_data={recipient_phone_number=null, review_completed=2025-10-06 11:57:24, callback_request_id=null, is_callback=null, fullName=RUCHITA, resume_review_id=68e360f518c34103788c6886, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all essential sections like Experience and Education, however, the sequence can be improved. Placing the most recent experience at the top could provide better visibility of current roles and accomplishments., score=65, readability=Overall readability of the resume is average due to the dense content structure. Breaking down some sections with better spacing and formatting could improve quick accessibility and readability for both ATS and human readers., essentialSectionsPresence=The resume contains important sections such as Contact Information, Work Experience, Education, Profile Summary, and Key Skills. However, it is advisable to eliminate the 'Career Timeline' as it does not add significant value or fit with the overall chronological flow of the resume., scale=100}, atsReadabilityScore={feedback=Key elements such as name, contact details, and recent job titles are accessible and structurally clear for ATS systems. Enhancing keyword density related to the desired role would further boost ATS performance., score=68, scale=100, keyElementsReadableByATS=The resume's format lacks tables and graphical elements, ensuring good ATS compatibility. Structuring role-specific keywords more prominently can enhance the likelihood of passing through ATS filters effectively.}, impact={feedback=The resume uses bullet points effectively, but there is room to increase the impact with quantifiable achievements. Stronger action verbs could elevate the assertion of responsibilities and accomplishments., score=60, spellCheck=The resume appears mostly free of spelling errors. It's always a good idea to run a thorough spell check to ensure there are no minor errors that were overlooked., bulletPointsUsage=Bullet points are effectively used to outline job responsibilities. However, adding quantifiable results to these points would further strengthen the impact., weakActionVerbs=While the resume attempts to describe functions performed, it lacks powerful action verbs. Consider using verbs like 'Improved', 'Optimized', 'Accelerated' to present a more assertive drive., scale=100, quantifyingImpact=The resume seldom quantifies achievements, which weakens the presentation of the candidate's effectiveness. Including metrics such as percentage improvements or time reductions would add significant strength., repetitionAvoidance=There is some repetition of job responsibilities, notably in the description of investigation techniques across roles. Reducing such overlap can make each point more distinct and impactful., accomplishmentLanguage=The language is descriptive but not assertively accomplishment-focused. Incorporating more results-oriented phrasing can enhance the perception of effectiveness.}, crispness={feedback=The content could be significantly condensed without losing depth or context. Condensing lengthy paragraphs and focusing on brevity in bullet points will enhance clarity and readability., resumeLength=The resume extends beyond a typical two-page format, which could deter readers. Keeping it concise while retaining key data will improve engagement., score=58, bulletPointsCount=There is an excessive amount of bullet points, leading to dilution of impact. Focus on key achievements and responsibilities to keep each entry succinct and powerful., fillerWords=The resume contains excess verbiage that could be pruned to create punchier statements. Eliminating filler words will enhance precision and focus in descriptions., bulletPointLength=Some bullet points are too lengthy and can appear overwhelming. Aim for clarity by limiting each point to one to two lines, focusing on concise action and result statements., scale=100}, qualityAddOn={feedback=There is a moderate use of buzzwords which could be replaced with more precise language. The format of the dates is inconsistent, which affects professional presentation., score=62, buzzwordsCliches=Terms like 'goal-driven' and 'problem-solving' appear generic; replacing them with specific achievements can add more value. Avoiding clichés will present a more genuine impression of skill., datesFormatting=Date formatting varies across sections, leading to inconsistency. Using a uniform date format like 'MM/YYYY' will enhance professionalism and improve readability., activeVoice=While the resume uses active voice in several areas, there's still a mix of passive constructions. Consistently applying active voice can better highlight personal agency and achievements., scale=100, personalPronounsUsage=The resume avoids personal pronouns effectively, maintaining a professional tone. This aligns well with good resume practices to keep focus on actions and results.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that RUCHITA?
user:  hello
assistant:  Hi RUCHITA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah tell me now
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm looking for a job change
assistant:  Got it, RUCHITA. You have around ten years of experience, right?
user:  yeah
assistant:   What kind of roles are you targeting?
user:  i'm actually looking into claims
assistant:   Claims, okay. Are you aware of ATS, the applicant
user:  yeah claims or policy service center
assistant:   Thanks for sharing! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no i'm not really sure about it
assistant:   No worries! ATS is software HR uses to shortlist profiles based on job descriptions. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  yeah
assistant:   I see your resume score was sixty two point six out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:   Are you customizing your resume for every job to match keywords
user:  no
assistant:   Hmm, that’s likely why calls are low. Your resume needs the right keywords to pass ATS filters. Does that make sense?
user:  yeah
assistant:   Your CV should act like a magnet, highlighting skills and achievements for the role. Without industry keywords, recruiters won’t see you, even if you’re perfect for the job. Want me to explain more?
user:  no no i understand that
assistant:    Great! So, your resume might be missing keywords and your job search method might not be the best. Can I explain how to fix both?
user:  yeah
assistant:    There are two job markets: open, with regular job posts, and closed, with senior roles not open to all. Were you aware of this?
user:  no
assistant:    Ninety percent of hiring at your level is done by consultants who buy bulk databases from job sites. Big consultants use ATS software, smaller ones match keywords. That’s why your CV must be ATS-friendly with relevant keywords. Makes sense?
user:  no
assistant:    No worries, RUCHITA. Basically, if your resume isn’t ATS-friendly, it won’t reach recruiters even if you’re perfect for the job. Outspark helps fix that so you get more interview calls. Want to know how we’ve helped over two lakh people, including CEOs and VPs?
user:  no actually have gone through
assistant:    I get it, but missing
user:  the details ma'am i'm aware about it
assistant:    That’s good to hear, RUCHITA! Just to confirm, would you be interested in upgrading your resume to boost your interview calls?
user:  i will but i just saw that it it's charging around
assistant:    I understand budget
user:  two triple nine so i'm not really
assistant:    I get it, RUCHITA. But think about this—your resume is your career’s first impression. For just two thousand plus GST, you get ten ATS-friendly resumes, cover letters, interview kits, plus LinkedIn services. It’s a small investment for big returns. Interested?
user:  no not really because i can't spend that much that one's the care to join me
assistant:    I understand, but remember, one resume won’t cut it. You need multiple customized resumes to match different jobs and pass ATS. How about I connect you with a senior expert to discuss options? When’s a good time?
user:  maybe by email
assistant:    Sure, RUCHITA! I’ll arrange for a senior expert to email you with details. Can you please share your email ID?
user:  yeah it's रोचिमाग zero nine at the rate gmail dot com
assistant:  Thanks, RUCHITA! I’ll share the details on your email soon. Meanwhile, if you have any questions, just ask!
user:  no issue sir thank you
assistant:   You’re welcome, RUCHITA! Wishing you the best in your job search. Have a great day!
user:  yeah tell me
assistant:  Hi RUCHITA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
assistant: Call will now disconnect
, updated_at=2025-10-06T06:43:10.47267, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 06:43:10, id=346fcc19-c30f-436c-a299-2d966e65c797, campaign_id=null, summary=In the conversation, Anita from Outspark contacted Ruchita to discuss her job search and resume. Ruchita is looking for a job change, specifically in claims or policy service center roles. Anita explained the importance of having an ATS-friendly resume, as many companies use applicant tracking systems to filter candidates. Ruchita's resume score was low, and she admitted to not customizing her resume for different job applications, which could be affecting her interview calls.

Anita offered to help Ruchita improve her resume and job search strategy, but Ruchita expressed concerns about the cost of the services offered, which were around ₹2,999. She indicated that she couldn't afford that amount and preferred to receive information via email instead. Anita agreed to send the details to Ruchita's email and wished her luck in her job search before the call ended., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=321.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=321.79993, provider_connected=false}, transcriber_duration=321.79993, transcriber_model=nova-3, synthesizer_characters=3720, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=176, input=1014}, azure_gpt-4_1-mini={output=817, input=75161}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=176, input=1014, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=817, input=75161, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 06:37:34, status=call-disconnected}

{created_at_str=2025-10-06 06:37:34, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-06T06:37:34.966455, scheduled_at=2025-10-06T06:37:34.96643, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821018441, provider_call_id=8d99a084-fab2-478e-be07-cda85116287c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821018441, recipient_data={recipient_phone_number=null, review_completed=2025-10-06 11:57:24, callback_request_id=null, is_callback=null, fullName=RUCHITA, resume_review_id=68e360f518c34103788c6886, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all essential sections like Experience and Education, however, the sequence can be improved. Placing the most recent experience at the top could provide better visibility of current roles and accomplishments., score=65, readability=Overall readability of the resume is average due to the dense content structure. Breaking down some sections with better spacing and formatting could improve quick accessibility and readability for both ATS and human readers., essentialSectionsPresence=The resume contains important sections such as Contact Information, Work Experience, Education, Profile Summary, and Key Skills. However, it is advisable to eliminate the 'Career Timeline' as it does not add significant value or fit with the overall chronological flow of the resume., scale=100}, atsReadabilityScore={feedback=Key elements such as name, contact details, and recent job titles are accessible and structurally clear for ATS systems. Enhancing keyword density related to the desired role would further boost ATS performance., score=68, scale=100, keyElementsReadableByATS=The resume's format lacks tables and graphical elements, ensuring good ATS compatibility. Structuring role-specific keywords more prominently can enhance the likelihood of passing through ATS filters effectively.}, impact={feedback=The resume uses bullet points effectively, but there is room to increase the impact with quantifiable achievements. Stronger action verbs could elevate the assertion of responsibilities and accomplishments., score=60, spellCheck=The resume appears mostly free of spelling errors. It's always a good idea to run a thorough spell check to ensure there are no minor errors that were overlooked., bulletPointsUsage=Bullet points are effectively used to outline job responsibilities. However, adding quantifiable results to these points would further strengthen the impact., weakActionVerbs=While the resume attempts to describe functions performed, it lacks powerful action verbs. Consider using verbs like 'Improved', 'Optimized', 'Accelerated' to present a more assertive drive., scale=100, quantifyingImpact=The resume seldom quantifies achievements, which weakens the presentation of the candidate's effectiveness. Including metrics such as percentage improvements or time reductions would add significant strength., repetitionAvoidance=There is some repetition of job responsibilities, notably in the description of investigation techniques across roles. Reducing such overlap can make each point more distinct and impactful., accomplishmentLanguage=The language is descriptive but not assertively accomplishment-focused. Incorporating more results-oriented phrasing can enhance the perception of effectiveness.}, crispness={feedback=The content could be significantly condensed without losing depth or context. Condensing lengthy paragraphs and focusing on brevity in bullet points will enhance clarity and readability., resumeLength=The resume extends beyond a typical two-page format, which could deter readers. Keeping it concise while retaining key data will improve engagement., score=58, bulletPointsCount=There is an excessive amount of bullet points, leading to dilution of impact. Focus on key achievements and responsibilities to keep each entry succinct and powerful., fillerWords=The resume contains excess verbiage that could be pruned to create punchier statements. Eliminating filler words will enhance precision and focus in descriptions., bulletPointLength=Some bullet points are too lengthy and can appear overwhelming. Aim for clarity by limiting each point to one to two lines, focusing on concise action and result statements., scale=100}, qualityAddOn={feedback=There is a moderate use of buzzwords which could be replaced with more precise language. The format of the dates is inconsistent, which affects professional presentation., score=62, buzzwordsCliches=Terms like 'goal-driven' and 'problem-solving' appear generic; replacing them with specific achievements can add more value. Avoiding clichés will present a more genuine impression of skill., datesFormatting=Date formatting varies across sections, leading to inconsistency. Using a uniform date format like 'MM/YYYY' will enhance professionalism and improve readability., activeVoice=While the resume uses active voice in several areas, there's still a mix of passive constructions. Consistently applying active voice can better highlight personal agency and achievements., scale=100, personalPronounsUsage=The resume avoids personal pronouns effectively, maintaining a professional tone. This aligns well with good resume practices to keep focus on actions and results.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T06:37:43.032652, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 06:37:43, id=346fcc19-c30f-436c-a299-2d966e65c797, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 06:37:34, status=in-progress}

{created_at_str=2025-10-06 06:37:34, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-06T06:37:34.966455, scheduled_at=2025-10-06T06:37:34.96643, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821018441, provider_call_id=8d99a084-fab2-478e-be07-cda85116287c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821018441, recipient_data={recipient_phone_number=null, review_completed=2025-10-06 11:57:24, callback_request_id=null, is_callback=null, fullName=RUCHITA, resume_review_id=68e360f518c34103788c6886, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all essential sections like Experience and Education, however, the sequence can be improved. Placing the most recent experience at the top could provide better visibility of current roles and accomplishments., score=65, readability=Overall readability of the resume is average due to the dense content structure. Breaking down some sections with better spacing and formatting could improve quick accessibility and readability for both ATS and human readers., essentialSectionsPresence=The resume contains important sections such as Contact Information, Work Experience, Education, Profile Summary, and Key Skills. However, it is advisable to eliminate the 'Career Timeline' as it does not add significant value or fit with the overall chronological flow of the resume., scale=100}, atsReadabilityScore={feedback=Key elements such as name, contact details, and recent job titles are accessible and structurally clear for ATS systems. Enhancing keyword density related to the desired role would further boost ATS performance., score=68, scale=100, keyElementsReadableByATS=The resume's format lacks tables and graphical elements, ensuring good ATS compatibility. Structuring role-specific keywords more prominently can enhance the likelihood of passing through ATS filters effectively.}, impact={feedback=The resume uses bullet points effectively, but there is room to increase the impact with quantifiable achievements. Stronger action verbs could elevate the assertion of responsibilities and accomplishments., score=60, spellCheck=The resume appears mostly free of spelling errors. It's always a good idea to run a thorough spell check to ensure there are no minor errors that were overlooked., bulletPointsUsage=Bullet points are effectively used to outline job responsibilities. However, adding quantifiable results to these points would further strengthen the impact., weakActionVerbs=While the resume attempts to describe functions performed, it lacks powerful action verbs. Consider using verbs like 'Improved', 'Optimized', 'Accelerated' to present a more assertive drive., scale=100, quantifyingImpact=The resume seldom quantifies achievements, which weakens the presentation of the candidate's effectiveness. Including metrics such as percentage improvements or time reductions would add significant strength., repetitionAvoidance=There is some repetition of job responsibilities, notably in the description of investigation techniques across roles. Reducing such overlap can make each point more distinct and impactful., accomplishmentLanguage=The language is descriptive but not assertively accomplishment-focused. Incorporating more results-oriented phrasing can enhance the perception of effectiveness.}, crispness={feedback=The content could be significantly condensed without losing depth or context. Condensing lengthy paragraphs and focusing on brevity in bullet points will enhance clarity and readability., resumeLength=The resume extends beyond a typical two-page format, which could deter readers. Keeping it concise while retaining key data will improve engagement., score=58, bulletPointsCount=There is an excessive amount of bullet points, leading to dilution of impact. Focus on key achievements and responsibilities to keep each entry succinct and powerful., fillerWords=The resume contains excess verbiage that could be pruned to create punchier statements. Eliminating filler words will enhance precision and focus in descriptions., bulletPointLength=Some bullet points are too lengthy and can appear overwhelming. Aim for clarity by limiting each point to one to two lines, focusing on concise action and result statements., scale=100}, qualityAddOn={feedback=There is a moderate use of buzzwords which could be replaced with more precise language. The format of the dates is inconsistent, which affects professional presentation., score=62, buzzwordsCliches=Terms like 'goal-driven' and 'problem-solving' appear generic; replacing them with specific achievements can add more value. Avoiding clichés will present a more genuine impression of skill., datesFormatting=Date formatting varies across sections, leading to inconsistency. Using a uniform date format like 'MM/YYYY' will enhance professionalism and improve readability., activeVoice=While the resume uses active voice in several areas, there's still a mix of passive constructions. Consistently applying active voice can better highlight personal agency and achievements., scale=100, personalPronounsUsage=The resume avoids personal pronouns effectively, maintaining a professional tone. This aligns well with good resume practices to keep focus on actions and results.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T06:37:37.744511, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 06:37:37, id=346fcc19-c30f-436c-a299-2d966e65c797, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 06:37:34, status=ringing}

{created_at_str=2025-10-06 06:37:34, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-06T06:37:34.966455, scheduled_at=2025-10-06T06:37:34.96643, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821018441, provider_call_id=8d99a084-fab2-478e-be07-cda85116287c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821018441, recipient_data={recipient_phone_number=null, review_completed=2025-10-06 11:57:24, callback_request_id=null, is_callback=null, fullName=RUCHITA, resume_review_id=68e360f518c34103788c6886, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all essential sections like Experience and Education, however, the sequence can be improved. Placing the most recent experience at the top could provide better visibility of current roles and accomplishments., score=65, readability=Overall readability of the resume is average due to the dense content structure. Breaking down some sections with better spacing and formatting could improve quick accessibility and readability for both ATS and human readers., essentialSectionsPresence=The resume contains important sections such as Contact Information, Work Experience, Education, Profile Summary, and Key Skills. However, it is advisable to eliminate the 'Career Timeline' as it does not add significant value or fit with the overall chronological flow of the resume., scale=100}, atsReadabilityScore={feedback=Key elements such as name, contact details, and recent job titles are accessible and structurally clear for ATS systems. Enhancing keyword density related to the desired role would further boost ATS performance., score=68, scale=100, keyElementsReadableByATS=The resume's format lacks tables and graphical elements, ensuring good ATS compatibility. Structuring role-specific keywords more prominently can enhance the likelihood of passing through ATS filters effectively.}, impact={feedback=The resume uses bullet points effectively, but there is room to increase the impact with quantifiable achievements. Stronger action verbs could elevate the assertion of responsibilities and accomplishments., score=60, spellCheck=The resume appears mostly free of spelling errors. It's always a good idea to run a thorough spell check to ensure there are no minor errors that were overlooked., bulletPointsUsage=Bullet points are effectively used to outline job responsibilities. However, adding quantifiable results to these points would further strengthen the impact., weakActionVerbs=While the resume attempts to describe functions performed, it lacks powerful action verbs. Consider using verbs like 'Improved', 'Optimized', 'Accelerated' to present a more assertive drive., scale=100, quantifyingImpact=The resume seldom quantifies achievements, which weakens the presentation of the candidate's effectiveness. Including metrics such as percentage improvements or time reductions would add significant strength., repetitionAvoidance=There is some repetition of job responsibilities, notably in the description of investigation techniques across roles. Reducing such overlap can make each point more distinct and impactful., accomplishmentLanguage=The language is descriptive but not assertively accomplishment-focused. Incorporating more results-oriented phrasing can enhance the perception of effectiveness.}, crispness={feedback=The content could be significantly condensed without losing depth or context. Condensing lengthy paragraphs and focusing on brevity in bullet points will enhance clarity and readability., resumeLength=The resume extends beyond a typical two-page format, which could deter readers. Keeping it concise while retaining key data will improve engagement., score=58, bulletPointsCount=There is an excessive amount of bullet points, leading to dilution of impact. Focus on key achievements and responsibilities to keep each entry succinct and powerful., fillerWords=The resume contains excess verbiage that could be pruned to create punchier statements. Eliminating filler words will enhance precision and focus in descriptions., bulletPointLength=Some bullet points are too lengthy and can appear overwhelming. Aim for clarity by limiting each point to one to two lines, focusing on concise action and result statements., scale=100}, qualityAddOn={feedback=There is a moderate use of buzzwords which could be replaced with more precise language. The format of the dates is inconsistent, which affects professional presentation., score=62, buzzwordsCliches=Terms like 'goal-driven' and 'problem-solving' appear generic; replacing them with specific achievements can add more value. Avoiding clichés will present a more genuine impression of skill., datesFormatting=Date formatting varies across sections, leading to inconsistency. Using a uniform date format like 'MM/YYYY' will enhance professionalism and improve readability., activeVoice=While the resume uses active voice in several areas, there's still a mix of passive constructions. Consistently applying active voice can better highlight personal agency and achievements., scale=100, personalPronounsUsage=The resume avoids personal pronouns effectively, maintaining a professional tone. This aligns well with good resume practices to keep focus on actions and results.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T06:37:36.277225, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 06:37:36, id=346fcc19-c30f-436c-a299-2d966e65c797, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 06:37:34, status=initiated}
Context Details
{recipient_phone_number=+919821018441, recipient_data={recipient_phone_number=null, review_completed=2025-10-06 11:57:24, callback_request_id=null, is_callback=null, fullName=RUCHITA, resume_review_id=68e360f518c34103788c6886, parentBolnaId=null, attemptType=null}, resume_review_id=null}