Call Details
Bolna ID:
b83401e4-9e62-487c-b031-33660cbe74b9
Phone: +919494154145
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 87.60s
Cost: ₹13.96
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-06 10:47:26
Ended:
Not set
Last Processed:
2025-10-06 10:50:26
Last Retry At:
2025-10-06 10:50:26
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi PJS, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: hello
assistant: Hey PJS, just checking if now’s a good time to chat about your resume?
user: yeah ok
assistant: Great! I see you checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah just need to update
assistant: Got it! You have about ten years of experience, right?
user: yeah
assistant: What kind of roles are you targeting with your updated resume?
user: just i was looking to update as per my
assistant: Sorry, could you please repeat that? I didn’t catch the last part.
user: okay can i call you later
assistant: Sure, PJS! What time works best for you today or tomorrow?
user: yeah today evening
assistant: Perfect, PJS! I’ll call you this evening then. Looking forward to helping you upgrade your resume!
user: ok
assistant: Thanks, PJS! Talk to you this evening. Have a great day!
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user: hello
assistant: Hi PJS, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: hello
assistant: Hey PJS, just checking if now’s a good time to chat about your resume?
user: yeah ok
assistant: Great! I see you checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah just need to update
assistant: Got it! You have about ten years of experience, right?
user: yeah
assistant: What kind of roles are you targeting with your updated resume?
user: just i was looking to update as per my
assistant: Sorry, could you please repeat that? I didn’t catch the last part.
user: okay can i call you later
assistant: Sure, PJS! What time works best for you today or tomorrow?
user: yeah today evening
assistant: Perfect, PJS! I’ll call you this evening then. Looking forward to helping you upgrade your resume!
user: ok
assistant: Thanks, PJS! Talk to you this evening. Have a great day!
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Continue maintaining this consistency to ensure the document remains formal.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T05:17:31.669921, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 05:17:31, id=b83401e4-9e62-487c-b031-33660cbe74b9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=15, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=15}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 05:17:27, status=ringing}
{created_at_str=2025-10-06 05:17:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-06T05:17:27.661413, scheduled_at=2025-10-06T05:17:27.661389, custom_extractions=null, telephony_data={duration=0.0, to_number=+919494154145, provider_call_id=d2a440c3-8dfb-4a11-b52f-92dbd44f327e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919494154145, recipient_data={recipient_phone_number=null, review_completed=2025-10-06 10:36:41, callback_request_id=null, is_callback=null, fullName=PJS, resume_review_id=68e34e199f941c720e6f3325, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of your resume generally ensures readability and navigability, which aids recruiters in quickly accessing key information. However, the resume tends to be slightly wordy in certain sections, which could impact swift readability., score=65, readability=Readability is generally good, with clear section headings and bullet points used to break down roles and achievements. However, condensing some verbose sections would further improve readability for a more streamlined experience., essentialSectionsPresence=All essential sections such as 'Professional Experience', 'Education', and 'Skills' are present, providing a comprehensive overview of your background. Nevertheless, the chronology needs to strictly follow the reverse order to highlight your most recent experience upfront., scale=100}, atsReadabilityScore={feedback=Most elements are correctly formatted to ensure ATS compatibility, aiding in the effective parsing of your information by these systems. However, enhancing keyword optimization would ensure fuller compliance with ATS requirements., score=68, scale=100, keyElementsReadableByATS=Key elements, such as your name, contact details, and professional title, are formatted appropriately for ATSs, promoting ease of access and readability. Improving keyword density and relevance would further bolster ATS performance.}, impact={feedback=Your use of active verbs and quantified impacts is decent, yet leaves room for enhancement. More quantifiable achievements and outcome-focused language could elevate the impact significantly., score=60, spellCheck=The resume appears to be free of major spelling errors. Maintaining diligence in proofreading helps ensure professional presentation., bulletPointsUsage=While your bullet points provide structured information, some entries could be more succinct and specific to maximize impact. Consistent use of impactful bullet points across all experience sections can improve clarity and emphasis on achievements., weakActionVerbs=There are instances of weak action verbs that could be replaced with more dynamic alternatives to amplify impact and engagement. Consider stronger verbs like 'spearheaded', 'optimized', 'enabled', to describe achievements., scale=100, quantifyingImpact=The resume lacks frequent instances where achievements are clearly quantified. More specific metrics or percentages demonstrating improvement or success would greatly validate your past roles., repetitionAvoidance=Repetition of certain action verbs weakens the narrative. Utilizing a broader vocabulary would enhance diversity and interest across the document., accomplishmentLanguage=You use accomplishment-based language well in some areas, but more results-oriented statements would enhance the narrative. Articulating how your actions translated into success for the company will pack a stronger punch.}, crispness={feedback=While the resume contains extensive detail, the length and use of language could be more concise. Reducing verbosity will enhance the sharpness of your resume., resumeLength=The resume tends to be lengthy for the amount of experience it covers, which may detract focus from key points. Consider shortening it by eliminating redundant phrasing., score=55, bulletPointsCount=The number of bullet points is somewhat excessive in certain sections, which can overwhelm the reader. Reducing quantity while enhancing quality will add clarity., fillerWords=The presence of filler words can diminish the resume's crispness. Focus on direct, impactful language to keep readers engaged and the content meaningful., bulletPointLength=Some bullet points are too long, potentially diluting their intended message. Shortening these to more succinct statements will effectively convey accomplishments., scale=100}, qualityAddOn={feedback=The resume's stylistic elements such as language and consistency are fairly maintained but require minor adjustments for perfection. Avoiding buzzwords and maintaining consistency in style will elevate its professional quality., score=62, buzzwordsCliches=The use of buzzwords and clichés can be reduced in favor of more specific, original language. Avoid terms like 'results-oriented' unless paired with concrete examples., datesFormatting=The date formats appear to be consistent throughout, promoting clarity and cohesiveness across your timeline. Retaining this uniformity is advisable for continued professionalism., activeVoice=The resume primarily uses active voice, which clarifies your roles and actions. Continuing to employ this style will enhance the readability and impact of your resume., scale=100, personalPronounsUsage=There are no personal pronouns, which aligns with professional resume standards. Continue maintaining this consistency to ensure the document remains formal.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T05:17:28.997013, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 05:17:28, id=b83401e4-9e62-487c-b031-33660cbe74b9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=15, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=15}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 05:17:27, status=initiated}
Context Details
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