Call Details

Bolna ID: e333f305-81c8-426d-92f6-52915013bd2c

Phone: +918082467640

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 4.60s

Cost: ₹1.50

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-06 10:14:28

Ended:
Not set

Last Processed:
2025-10-06 10:16:26

Last Retry At:
2025-10-06 10:16:26

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-06 10:14:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-06 10:14:28
initiated MAIN
CALLBACK_PROCESSING
₹0.00
Duration: 0.00s
2025-10-06 10:14:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 10:14:36
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-06 10:14:43
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 4.60s
2025-10-06 10:14:51
COMPLETED MAIN
CALLBACK_UPDATE
₹1.50
Duration: 4.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Disposition, disposition_2=, disposition_3=}}}
2025-10-06 10:16:26
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-06 10:16:26, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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, updated_at=2025-10-06T04:44:51.247374, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 04:44:51, id=e333f305-81c8-426d-92f6-52915013bd2c, campaign_id=null, summary=The agent greets the user, confirming their identity as Dipen., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Disposition", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Disposition, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=4.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=4.7999377, provider_connected=false}, transcriber_duration=4.7999377, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=14, input=8}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=14, input=8, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 04:44:27, status=completed}

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, updated_at=2025-10-06T04:44:43.139678, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 04:44:43, id=e333f305-81c8-426d-92f6-52915013bd2c, campaign_id=null, summary=The agent greets the user, confirming their identity as Dipen., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=4.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=4.7999377, provider_connected=false}, transcriber_duration=4.7999377, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=14, input=8}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=14, input=8, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 04:44:27, status=call-disconnected}

{created_at_str=2025-10-06 04:44:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-06T04:44:27.014087, scheduled_at=2025-10-06T04:44:27.014065, custom_extractions=null, telephony_data={duration=0.0, to_number=+918082467640, provider_call_id=f03e11b7-5628-4f5d-a482-9d4be4649b30, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918082467640, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e341e827c9bc08e8913c8f, is_callback=true, fullName=Dipen, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T04:44:36.145898, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 04:44:36, id=e333f305-81c8-426d-92f6-52915013bd2c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 04:44:27, status=in-progress}

{created_at_str=2025-10-06 04:44:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-06T04:44:27.014087, scheduled_at=2025-10-06T04:44:27.014065, custom_extractions=null, telephony_data={duration=0.0, to_number=+918082467640, provider_call_id=f03e11b7-5628-4f5d-a482-9d4be4649b30, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918082467640, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e341e827c9bc08e8913c8f, is_callback=true, fullName=Dipen, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T04:44:29.931588, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 04:44:29, id=e333f305-81c8-426d-92f6-52915013bd2c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 04:44:27, status=ringing}

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Context Details
{recipient_phone_number=+918082467640, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e341e827c9bc08e8913c8f, is_callback=true, fullName=Dipen, resume_review_id=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}