Dashboard

{created_at_str=2025-10-06 03:55:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=55.76, batch_id=null, cost_breakdown={synthesizer=44.76, transcriber=6.0, synthesizer_breakdown={welcome_message=0.0, conversation=44.76}, llm=5.004, platform=0, transcriber_breakdown={analytics=0, conversation=6.0}, network=0, llm_breakdown={analytics=0, summarization=0.036000000000000004, extraction=0, conversation=4.968, hangup=0}}, created_at=2025-10-06T03:55:27.572721, scheduled_at=2025-10-06T03:55:27.572686, custom_extractions=null, telephony_data={duration=0.0, to_number=+916361422805, provider_call_id=fe9a9837-020a-47bf-8999-bd157f390972, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916361422805, recipient_data={recipient_phone_number=null, review_completed=2025-10-06 09:15:14, callback_request_id=null, is_callback=null, fullName=Alwyn, resume_review_id=68e33a199f941c720e6f30a5, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume does include essential sections such as Professional Summary, Skills, Work Experience, and Education, but it lacks clarity in layout, making it a bit difficult to follow. 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user:  hello
assistant:  Hi Alwyn, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah yeah sure
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no i was updating my resume i just wanted to check the score that's why
assistant:  Got it, Alwyn. You have ten years of experience, right? What kind of roles are you targeting?
user:  targeting for cloud engineer or incident response manager
assistant:   Nice choices! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no no not sure
assistant:   ATS is software that helps HR shortlist profiles based on job descriptions. If your resume isn’t ATS-friendly, it might get rejected before reaching HR. Makes sense?
user:  yes
assistant:   Alwyn, your resume scored fifty-eight out of one hundred. Anything below eighty is poor for ATS. So, even if qualified, your resume might be rejected by ATS. Are you getting enough relevant interview calls with this resume?
user:  no not getting at the moment
assistant:   Are you customizing your resume for every job to match keywords, or applying with the same one for all jobs?
user:  apply with the same one
assistant:   Hmm, that’s likely why calls are low. Your resume lacks ATS-friendly keywords, so it’s getting rejected. Does that make sense?
user:  yeah yeah i'm getting your point yeah
assistant:    Your CV should act like a magnet, highlighting skills and achievements for each role. Without industry keywords, recruiters won’t see you, even if you’re right for the job. Clear?
user:  yeah okay
assistant:   So, two things: your resume misses the right keywords for ATS, and your job search method might not be the best. Want me to explain more?
user:  okay can you explain me the second one the not the right method you said right
assistant:   Sure! There’s the open job market with regular postings, and a closed market with senior roles not open to all. Were you aware of this?
user:  hello can you ask me to me again
assistant:    Of course! There are two job markets: open, with regular job posts, and closed, with senior roles not open to everyone. Did you know this?
user:  no no
assistant:    Okay, so ninety percent of hiring at your level is done by consultants who buy bulk databases from job sites. Big consultants use ATS software, smaller ones match keywords manually. That’s why your resume must be ATS-friendly with relevant keywords. Clear?
user:  okay yes
assistant:   Would you like to know how Outspark has helped over two lakh people, including CEOs and VPs, improve their resumes and get calls from companies like Amazon, Uber, and Times Internet?
user:  ja okay ich nehme mal
assistant:    Awesome, Alwyn! We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries, with matching cover letters. You also get lifetime access to edit and download in twenty-five templates. Following so far?
user:  yeah yeah
assistant:    Plus, we offer two LinkedIn services: a detailed profile review and a fourteen-day organic posting calendar to boost your activity. Interested?
user:  okay yeah
assistant:    The posting calendar
user:  yeah tell me
assistant:  The calendar shows what, when, and how to post, what to comment, which hashtags to use, and actions to stay active on LinkedIn. What do you think this package should cost, Alwyn?
user:  not really sure you're offering so many things so
assistant:    Totally get it! This whole package
user:  should be costly yeah
assistant:    Exactly, Alwyn! This package is valued over ten thousand rupees, but for a limited time, we offer it at a big discount. Want to know the special price?
user:  yeah
assistant:    You can get all this for just rupees two thousand plus GST, but only for the next three days. Serious about your career?
user:  okay
assistant:   Great! I’ll send you a limited-time payment link on WhatsApp so you can grab this offer quickly.
user:  yeah yeah sure i'll check that out and i'll decide yeah
assistant:    I understand, Alwyn. Just remember, this discount is for a short time only. Can I call you back tomorrow to check in?
user:  yeah yeah yeah sure
assistant:   Perfect! What time works best for you tomorrow for a quick call?
user:  tomorrow you can maybe call me after
assistant:    Sorry, Alwyn, I didn’t catch the time
user:  you got it
assistant:    Thanks, Alwyn! I’ll
user:  किला दिन में भैया
assistant:    Kal dopahar ke baad theek rahega? Batao time, main call set kar deti hoon.
user:  ok so this sounds more like a like an ai is it an ai or a real person
assistant:  I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer.
user:  ok no no not needed but no the ai is very good here yeah
assistant:  Thank
user:  works very good i think
assistant:    Thanks, Alwyn! Glad you think so. Ready to boost your resume and get those calls?
user:  ok
assistant:   Awesome! I’ll send you the payment link on WhatsApp shortly. Let me know if you have any questions!
user:  no no not right now
assistant:    No worries, Alwyn! I’m here whenever you’re ready. Just give me a shout!
user:  no no not right now i'm on i'm good
assistant:    Got it, Alwyn! I’ll check back later then. Have a great day!
user:  bye bye
assistant:  Bye Alwyn! Take care and good luck with your job search!
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Anita also discussed the two job markets: open and closed, emphasizing that most hiring at Alwyn's level is done through consultants who use ATS software. She offered Outspark's services, which include ten ATS-friendly CVs, cover letters, and interview prep kits, along with LinkedIn services. The package, valued over 10,000 rupees, was available for a limited time at a discounted price of 2,000 rupees plus GST.

Alwyn expressed interest in the offer and agreed to receive a payment link via WhatsApp. They scheduled a follow-up call for the next day. Alwyn inquired about whether Anita was an AI or a real person, to which she confirmed she was an AI but could connect him to a human if needed. The conversation ended with Alwyn feeling positive about the services offered and thanking Anita before saying goodbye., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=384.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=384.99994, provider_connected=false}, transcriber_duration=384.99994, transcriber_model=nova-3, synthesizer_characters=4493, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=262, input=1322}, azure_gpt-4_1-mini={output=1029, input=120074}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=262, input=1322, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1029, input=120074, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 03:55:27, status=call-disconnected}

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The structure could be improved by separating sections more distinctly with clearer headers., score=60, readability=The resume's readability is compromised by its dense presentation and lack of clear separation between sections. Improve readability by using bold headings and clearer section divisions to make skimming easier for recruiters., essentialSectionsPresence=Essential sections like Experience and Education are present but need better formatting. Experience should be presented in reverse chronological order to highlight the most recent roles and accomplishments first., scale=100}, atsReadabilityScore={feedback=The resume offers basic ATS compatibility with identifiable sections, but improvements are necessary in keyword optimization. Ensuring all job titles and sections are distinctly labeled will increase its ATS readability., score=60, scale=100, keyElementsReadableByATS=Key elements such as contact information and career history are present, but better labeling and more strategic use of industry-specific keywords would improve ATS compatibility. Simplifying formatting for ATS parsing is also advised.}, impact={feedback=The impact of the resume is moderate as it doesn't consistently use strong action verbs or quantify achievements. Adding more metrics and results-oriented language would significantly enhance its impact., score=58, spellCheck=Spelling seems mostly accurate, though a careful review to catch any unnoticed errors is advised. Consistent grammar and punctuation checks should be done to maintain professionalism., bulletPointsUsage=The resume makes extensive use of bullet points, which is good for clarity and organization. However, many points lack specificity and should include more quantifiable data to illustrate achievements clearly., weakActionVerbs=The resume contains weak action verbs and phrases that do not fully convey the applicant's capabilities. Replacing these with more dynamic and results-oriented verbs would improve the expressive power of the document., scale=100, quantifyingImpact=Quantifiable achievements are not prominently featured, which diminishes the strength of the resume. Including specific metrics or percentages where applicable would improve the effectiveness and impression., repetitionAvoidance=There is some repetition of roles and responsibilities across different positions. Reducing redundancy by highlighting unique achievements or varied responsibilities in each role would strengthen the resume., accomplishmentLanguage=The language used is descriptive but lacks a focus on accomplishments and outcomes. Integrating more accomplishment-driven statements would increase the persuasiveness of the resume.}, crispness={feedback=The resume is overly lengthy and lacks succinctness. Reviewing and condensing bullet points and sections without losing critical information is necessary to enhance clarity and readability., resumeLength=The overall resume length is slightly excessive for the amount of experience presented. Aim to reduce redundant information, focusing on the most impactful achievements and roles., score=55, bulletPointsCount=While the use of bullet points is extensive, there is a tendency towards lengthy explanations which can dilute the message. Bullet points should be concise, focusing on key achievements and responsibilities., fillerWords=There are several filler words and non-essential phrases that do not enhance the reader's understanding of the candidate's skills. Removing these will create a more direct and powerful narrative., bulletPointLength=Many bullet points are unnecessarily lengthy, which can detract from their impact. Aim for clarity and brevity to keep the reader engaged and to highlight key accomplishments., scale=100}, qualityAddOn={feedback=There are instances of buzzwords and clichés which should be minimized to improve clarity and uniqueness. Consistency in formatting, particularly dates, is crucial for maintaining a professional appearance., score=57, buzzwordsCliches=The use of general terms such as 'passionate' and 'committed' falls into buzzword territory. Replacing them with specific, personal examples of these qualities will provide stronger evidence of skills., datesFormatting=There is inconsistency in date formatting that disrupts the professional feel of the document. Ensuring all dates follow the same format will enhance the resume's clarity and presentation., activeVoice=Active voice is reasonably used, but there is room for more dynamic sentence constructions. Increasing the use of active voice will make the resume read more compellingly and energetically., scale=100, personalPronounsUsage=The resume avoids using personal pronouns, which is good practice in professional writing. Maintain this approach to keep the tone of the language appropriately formal and impersonal.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-06T03:55:31.530399, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-06 03:55:31, id=d54f40b8-c504-4c85-8732-e473b7b47e54, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-06 03:55:27, status=initiated}