Dashboard

{created_at_str=2025-10-05 12:42:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=4.63, batch_id=null, cost_breakdown={synthesizer=3.46, transcriber=1.0, synthesizer_breakdown={welcome_message=0, conversation=3.46}, llm=0.167, platform=0, transcriber_breakdown={analytics=0, conversation=1.0}, network=0, llm_breakdown={analytics=0, summarization=0.005, extraction=0, conversation=0.162, hangup=0}}, created_at=2025-10-05T12:42:26.755648, scheduled_at=2025-10-05T12:42:26.755622, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=c47c6d0f-a3b7-4f9a-9b67-e9cbe1f82c4b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e115fa260f9d4c57aff776, is_callback=true, fullName=Shivangi, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Shivangi?
user:  hello
assistant: 
user:  the person you are speaking with has put your call on hold please stay on the line
assistant:  No worries, Shivangi! I’m here whenever you’re ready to chat. Just let me know.
user:  hello
assistant:  Hi Shivangi, this is Anita from Outspark. Is it a good time to connect with you right now?
, updated_at=2025-10-05T12:43:30.372842, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 12:43:30, id=43246537-8964-4653-98ec-7e00a82806c0, campaign_id=null, summary=The conversation begins with the agent greeting the user, Shivangi. The user acknowledges the call, but then the call is put on hold. The agent reassures Shivangi to stay on the line and expresses readiness to chat when she is available. The agent, Anita from Outspark, confirms that she is ready to connect with Shivangi., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=49.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=49.99994, provider_connected=false}, transcriber_duration=49.99994, transcriber_model=nova-3, synthesizer_characters=346, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=68, input=92}, azure_gpt-4_1-mini={output=81, input=3743}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=68, input=92, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=81, input=3743, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 12:42:26, status=call-disconnected}

{created_at_str=2025-10-05 12:42:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T12:42:26.755648, scheduled_at=2025-10-05T12:42:26.755622, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=c47c6d0f-a3b7-4f9a-9b67-e9cbe1f82c4b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e115fa260f9d4c57aff776, is_callback=true, fullName=Shivangi, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T12:42:37.728688, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 12:42:37, id=43246537-8964-4653-98ec-7e00a82806c0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 12:42:26, status=in-progress}

{created_at_str=2025-10-05 12:42:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T12:42:26.755648, scheduled_at=2025-10-05T12:42:26.755622, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=c47c6d0f-a3b7-4f9a-9b67-e9cbe1f82c4b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e115fa260f9d4c57aff776, is_callback=true, fullName=Shivangi, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T12:42:30.481121, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 12:42:30, id=43246537-8964-4653-98ec-7e00a82806c0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 12:42:26, status=ringing}

{created_at_str=2025-10-05 12:42:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T12:42:26.755648, scheduled_at=2025-10-05T12:42:26.755622, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=c47c6d0f-a3b7-4f9a-9b67-e9cbe1f82c4b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e115fa260f9d4c57aff776, is_callback=true, fullName=Shivangi, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T12:42:28.353883, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 12:42:28, id=43246537-8964-4653-98ec-7e00a82806c0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 12:42:26, status=initiated}