Call Details
Bolna ID:
8498278f-7b7a-480a-8920-bba15e9d46b0
Phone: +919025453130
From: +918035316264
Status: busy
Processing: RETRY_NEEDED
Duration: N/A
Cost: N/A
Hangup Details
Hangup By: Carrier
Reason: Call recipient was busy
Timestamps
Started:
2025-10-05 17:32:28
Ended:
Not set
Last Processed:
2025-10-06 11:02:25
Last Retry At:
2025-10-06 11:02:25
Next Retry Scheduled:
2025-10-05 17:37:55
Next Call Scheduled:
2025-10-05 17:37:55
Retry Information
Attempts: 0
Next Retry: Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 3
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