Call Details

Bolna ID: 0f8ad0e8-b6eb-441f-9a00-d968461481f3

Phone: +919131882948

From: +918035316264

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Timestamps

Started:
2025-10-05 17:22:30

Ended:
Not set

Last Processed:
2025-10-06 07:19:25

Last Retry At:
2025-10-06 07:19:25

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 10
2025-10-05 17:22:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-05 17:22:30
initiated MAIN
CALLBACK_PROCESSING
₹0.00
Duration: 0.00s
2025-10-05 17:22:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-05 17:22:46
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-05 17:22:46
RETRY_SCHEDULED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_reason=busy, scheduled_for=2025-10-05T17:27:46.015519941}
2025-10-06 03:56:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_reason=busy}
2025-10-06 04:06:25
RETRY_SUPERSEDED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {action=completed_to_neutralize, child_call_id=68e2f09127c9bc08e8913898}
2025-10-06 07:18:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_reason=busy}
2025-10-06 07:19:25
RETRY_CAP_REACHED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {cap=2}
2025-10-06 07:29:25
RETRY_SUPERSEDED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {action=completed_to_neutralize, child_call_id=68e31fe927c9bc08e8913a95}
Call History (Raw Callbacks) 3

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{created_at_str=2025-10-05 11:52:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T11:52:26.900706, scheduled_at=2025-10-05T11:52:26.900678, custom_extractions=null, telephony_data={duration=0.0, to_number=+919131882948, provider_call_id=6ad081a2-aeb4-4589-9b09-f53f9983d43a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919131882948, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T11:52:31.889256, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 11:52:31, id=0f8ad0e8-b6eb-441f-9a00-d968461481f3, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 11:52:26, status=ringing}

{created_at_str=2025-10-05 11:52:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T11:52:26.900706, scheduled_at=2025-10-05T11:52:26.900678, custom_extractions=null, telephony_data={duration=0.0, to_number=+919131882948, provider_call_id=6ad081a2-aeb4-4589-9b09-f53f9983d43a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919131882948, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T11:52:29.311176, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 11:52:29, id=0f8ad0e8-b6eb-441f-9a00-d968461481f3, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 11:52:26, status=initiated}