Call Details

Bolna ID: 73f6d878-680a-4a11-86e5-899f8551d885

Phone: +919773751125

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 198.10s

Cost: ₹38.16

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-05 15:18:27

Ended:
Not set

Last Processed:
2025-10-05 15:23:27

Last Retry At:
2025-10-05 15:23:27

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-05 15:18:28
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-05 15:18:32
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-05 15:18:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-05 15:18:39
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-05 15:21:27
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-05 15:21:27, message=Fallback additional details fetch scheduled}
2025-10-05 15:22:04
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹27.66
Duration: 198.10s
2025-10-05 15:22:10
COMPLETED MAIN
CALLBACK_UPDATE
₹38.16
Duration: 198.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=ATS Friendly CVs}}}
2025-10-05 15:23:27
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-05 15:23:27, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-05 09:48:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=38.16, batch_id=null, cost_breakdown={synthesizer=23.02, transcriber=3.0, synthesizer_breakdown={welcome_message=0.0, conversation=23.02}, llm=1.644, transfer_cost=0.0, platform=10.5, transcriber_breakdown={analytics=0, conversation=3.0}, network=3.7, llm_breakdown={analytics=0, summarization=0.019000000000000003, extraction=0, conversation=1.625, hangup=0}}, created_at=2025-10-05T09:48:27.970099, scheduled_at=2025-10-05T09:48:27.970075, custom_extractions=null, telephony_data={duration=199.0, to_number=+919773751125, provider_call_id=28ec786c-86e3-46b6-ad3e-eb32a4aad55b, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/d2b60844-7ebb-46c7-9ca1-1c3c3ba07354.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+919773751125, recipient_data={recipient_phone_number=null, review_completed=2025-10-05 15:08:18, callback_request_id=null, is_callback=null, fullName=Kirti, resume_review_id=68e23c4f9f941c720e6f16e6, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Experience and Education, but they are not ordered correctly. Structuring sections in reverse chronological order will enhance readability and ensure critical experience is presented first., score=60, readability=The overall readability suffers due to inconsistent formatting and section ordering. Ensuring consistent font sizes and styles will enhance clarity and professionalism., essentialSectionsPresence=Key sections like Skills and Summary are present, but the placement of Experience and Education is not optimal. Revise to ensure the most relevant sections are immediately accessible to the reader., scale=100}, atsReadabilityScore={feedback=The resume structure generally supports ATS compatibility but can be improved with better keyword integration and labeling. Ensure role-specific keywords are incorporated for greater searchability., score=62, scale=100, keyElementsReadableByATS=Essential information such as contact details and experience titles are ATS-accessible. However, reformatting sections and incorporating more industry-specific keywords will enhance ATS performance.}, impact={feedback=The experience descriptions lack quantifiable achievements, which diminishes their impact. Incorporating specific metrics and strong action verbs could significantly enhance the impact., score=58, spellCheck=The resume is mostly free of spelling errors, but a comprehensive spell check is recommended to ensure all terminologies are correctly used., bulletPointsUsage=Bullet points are utilized but they lack conciseness and quantification, making achievements less impactful. Consider refining bullet points to highlight key achievements and metrics., weakActionVerbs=The use of weak verbs like 'started' and 'managed' undermines the power of statements. Replace with stronger verbs such as 'spearheaded' or 'optimized.', scale=100, quantifyingImpact=Quantification is limited in the achievements, failing to clearly demonstrate impact. Adding data such as cost savings, time reductions, or revenue increases will strengthen the resume., repetitionAvoidance=There is some repetition of roles and responsibilities across different positions. Diversify descriptions by focusing on distinct achievements and skills in each role., accomplishmentLanguage=The language used lacks accomplishment orientation, missing out on result-driven statements. Focus on achievements and outcomes rather than mere responsibilities.}, crispness={feedback=The resume is verbose, with lengthy bullet points that obscure the main achievements. Conciseness and clarity are sacrificed, reducing the overall effectiveness of the document., resumeLength=The resume's length is disproportionate to the candidate's experience level, suggesting unnecessary detail. Trimming down to the most relevant experiences will improve focus., score=55, bulletPointsCount=An excessive number of bullet points dilutes focus; emphasizing key achievements per role would be more effective. Limit bullet points to no more than five per position to maintain reader interest., fillerWords=The resume contains filler words that do not contribute value. Remove unnecessary language to increase impact and clarity., bulletPointLength=Bullet points are overextended, leading to verbosity. Break down long bullet points into concise statements to enhance clarity., scale=100}, qualityAddOn={feedback=The use of generic language and lack of specific achievements weakens the resume. Ensuring consistent date formats and active voice will improve clarity and engagement., score=60, buzzwordsCliches=Presence of buzzwords like 'innovative' and 'passionate' detracts from the uniqueness of the content. Focus on specific examples that convey these qualities instead., datesFormatting=Date formatting is inconsistent, which affects overall professionalism. Standardize date presentation throughout the document., activeVoice=There is a mix of passive and active voice; stronger focus on active voice will enhance impact. Ensuring more statements use active verbs can strengthen the messages conveyed., scale=100, personalPronounsUsage=The usage of personal pronouns is adequately avoided, maintaining a professional tone. However, review for any residual first-person language.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Kirti?
user:  yes
assistant:  Hi Kirti, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes ma'am
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah for job change
assistant:  Got it, Kirti. We have your experience as ten years, is that correct?
user:  seven years plus
assistant:   Thanks for that! What kind of roles are you targeting?
user:  purchasing
assistant:   Are you aware
user:  senior purchasing is computers
assistant:   Thanks for sharing! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes
assistant:   Perfect! Your resume score was fifty nine out of one hundred. Anything below eighty is considered poor on ATS. So even if you’re qualified, ATS might be rejecting your resume before it reaches recruiters. Are you getting enough relevant interview calls with this resume?
user:  i'm not applying anywhere right now but i will
assistant:   That makes sense, Kirti. When you start applying, are you planning to customize your resume for each job or use the same one for all?
user:  same one
assistant:   Hmm, that’s likely why calls might be low when you apply. Your resume needs the right keywords and structure to pass ATS filters. Does that make sense?
user:  okay
assistant:    Your CV should act like a magnet, Kirti. Highlight skills and achievements for each role so recruiters notice you. Without the right keywords, ATS won’t show your profile even if you’re perfect for the job. Want me to explain more?
user:  yes
assistant:    Great! There are two things: your resume might miss keywords to pass ATS, and your job search method might not target the best roles. Can I explain how the job market works?
user:  yes
assistant:    There are two job markets: open, where jobs are posted publicly, and closed, with senior roles not open to all. Were you aware of this?
user:  yes
assistant:    Good! Ninety percent of hiring at your level is done by consultants who use ATS or keyword matching. That’s why having an ATS-friendly resume with the right keywords is crucial. Would you like to know how Outspark has helped over two lakh people get noticed by top companies?
user:  yes
assistant:    Awesome! We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries, with matching cover letters. You also get lifetime access to edit and download in twenty-five templates. With me so far?
assistant: Call will now disconnect
, updated_at=2025-10-05T09:52:09.478219, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 09:52:09, id=73f6d878-680a-4a11-86e5-899f8551d885, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Kirti to discuss her resume and job search. Kirti confirmed she is looking for a job change and has over seven years of experience in purchasing. Anita informed Kirti that her resume scored 59 out of 100 on the ATS (Applicant Tracking System), indicating it may not be optimized for job applications. Kirti mentioned she is not currently applying for jobs but plans to do so soon and intends to use the same resume for all applications. Anita advised that customizing the resume with the right keywords is essential for passing ATS filters and increasing interview calls. She explained the importance of having an ATS-friendly resume and offered to share how Outspark can assist Kirti in her job search, including providing tailored CVs, cover letters, and interview prep kits. The call ended with Anita offering further assistance., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Resume Services", "disposition_3": "ATS Friendly CVs"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=ATS Friendly CVs}}}, smart_status=dropped, conversation_duration=198.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=198.19994, provider_connected=false}, transcriber_duration=198.19994, transcriber_model=nova-3, synthesizer_characters=2319, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=174, input=609}, azure_gpt-4_1-mini={output=492, input=38679}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=174, input=609, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=492, input=38679, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 09:48:27, status=completed}

{created_at_str=2025-10-05 09:48:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=27.66, batch_id=null, cost_breakdown={synthesizer=23.02, transcriber=3.0, synthesizer_breakdown={welcome_message=0.0, conversation=23.02}, llm=1.644, platform=0, transcriber_breakdown={analytics=0, conversation=3.0}, network=0, llm_breakdown={analytics=0, summarization=0.019000000000000003, extraction=0, conversation=1.625, hangup=0}}, created_at=2025-10-05T09:48:27.970099, scheduled_at=2025-10-05T09:48:27.970075, custom_extractions=null, telephony_data={duration=0.0, to_number=+919773751125, provider_call_id=28ec786c-86e3-46b6-ad3e-eb32a4aad55b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919773751125, recipient_data={recipient_phone_number=null, review_completed=2025-10-05 15:08:18, callback_request_id=null, is_callback=null, fullName=Kirti, resume_review_id=68e23c4f9f941c720e6f16e6, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Experience and Education, but they are not ordered correctly. Structuring sections in reverse chronological order will enhance readability and ensure critical experience is presented first., score=60, readability=The overall readability suffers due to inconsistent formatting and section ordering. Ensuring consistent font sizes and styles will enhance clarity and professionalism., essentialSectionsPresence=Key sections like Skills and Summary are present, but the placement of Experience and Education is not optimal. Revise to ensure the most relevant sections are immediately accessible to the reader., scale=100}, atsReadabilityScore={feedback=The resume structure generally supports ATS compatibility but can be improved with better keyword integration and labeling. Ensure role-specific keywords are incorporated for greater searchability., score=62, scale=100, keyElementsReadableByATS=Essential information such as contact details and experience titles are ATS-accessible. However, reformatting sections and incorporating more industry-specific keywords will enhance ATS performance.}, impact={feedback=The experience descriptions lack quantifiable achievements, which diminishes their impact. Incorporating specific metrics and strong action verbs could significantly enhance the impact., score=58, spellCheck=The resume is mostly free of spelling errors, but a comprehensive spell check is recommended to ensure all terminologies are correctly used., bulletPointsUsage=Bullet points are utilized but they lack conciseness and quantification, making achievements less impactful. Consider refining bullet points to highlight key achievements and metrics., weakActionVerbs=The use of weak verbs like 'started' and 'managed' undermines the power of statements. Replace with stronger verbs such as 'spearheaded' or 'optimized.', scale=100, quantifyingImpact=Quantification is limited in the achievements, failing to clearly demonstrate impact. Adding data such as cost savings, time reductions, or revenue increases will strengthen the resume., repetitionAvoidance=There is some repetition of roles and responsibilities across different positions. Diversify descriptions by focusing on distinct achievements and skills in each role., accomplishmentLanguage=The language used lacks accomplishment orientation, missing out on result-driven statements. Focus on achievements and outcomes rather than mere responsibilities.}, crispness={feedback=The resume is verbose, with lengthy bullet points that obscure the main achievements. Conciseness and clarity are sacrificed, reducing the overall effectiveness of the document., resumeLength=The resume's length is disproportionate to the candidate's experience level, suggesting unnecessary detail. Trimming down to the most relevant experiences will improve focus., score=55, bulletPointsCount=An excessive number of bullet points dilutes focus; emphasizing key achievements per role would be more effective. Limit bullet points to no more than five per position to maintain reader interest., fillerWords=The resume contains filler words that do not contribute value. Remove unnecessary language to increase impact and clarity., bulletPointLength=Bullet points are overextended, leading to verbosity. Break down long bullet points into concise statements to enhance clarity., scale=100}, qualityAddOn={feedback=The use of generic language and lack of specific achievements weakens the resume. Ensuring consistent date formats and active voice will improve clarity and engagement., score=60, buzzwordsCliches=Presence of buzzwords like 'innovative' and 'passionate' detracts from the uniqueness of the content. Focus on specific examples that convey these qualities instead., datesFormatting=Date formatting is inconsistent, which affects overall professionalism. Standardize date presentation throughout the document., activeVoice=There is a mix of passive and active voice; stronger focus on active voice will enhance impact. Ensuring more statements use active verbs can strengthen the messages conveyed., scale=100, personalPronounsUsage=The usage of personal pronouns is adequately avoided, maintaining a professional tone. However, review for any residual first-person language.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Kirti?
user:  yes
assistant:  Hi Kirti, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes ma'am
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah for job change
assistant:  Got it, Kirti. We have your experience as ten years, is that correct?
user:  seven years plus
assistant:   Thanks for that! What kind of roles are you targeting?
user:  purchasing
assistant:   Are you aware
user:  senior purchasing is computers
assistant:   Thanks for sharing! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes
assistant:   Perfect! Your resume score was fifty nine out of one hundred. Anything below eighty is considered poor on ATS. So even if you’re qualified, ATS might be rejecting your resume before it reaches recruiters. Are you getting enough relevant interview calls with this resume?
user:  i'm not applying anywhere right now but i will
assistant:   That makes sense, Kirti. When you start applying, are you planning to customize your resume for each job or use the same one for all?
user:  same one
assistant:   Hmm, that’s likely why calls might be low when you apply. Your resume needs the right keywords and structure to pass ATS filters. Does that make sense?
user:  okay
assistant:    Your CV should act like a magnet, Kirti. Highlight skills and achievements for each role so recruiters notice you. Without the right keywords, ATS won’t show your profile even if you’re perfect for the job. Want me to explain more?
user:  yes
assistant:    Great! There are two things: your resume might miss keywords to pass ATS, and your job search method might not target the best roles. Can I explain how the job market works?
user:  yes
assistant:    There are two job markets: open, where jobs are posted publicly, and closed, with senior roles not open to all. Were you aware of this?
user:  yes
assistant:    Good! Ninety percent of hiring at your level is done by consultants who use ATS or keyword matching. That’s why having an ATS-friendly resume with the right keywords is crucial. Would you like to know how Outspark has helped over two lakh people get noticed by top companies?
user:  yes
assistant:    Awesome! We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries, with matching cover letters. You also get lifetime access to edit and download in twenty-five templates. With me so far?
assistant: Call will now disconnect
, updated_at=2025-10-05T09:52:03.432073, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 09:52:03, id=73f6d878-680a-4a11-86e5-899f8551d885, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Kirti to discuss her resume and job search. Kirti confirmed she is looking for a job change and has over seven years of experience in purchasing. Anita informed Kirti that her resume scored 59 out of 100 on the ATS (Applicant Tracking System), indicating it may not be optimized for job applications. Kirti mentioned she is not currently applying for jobs but plans to do so soon and intends to use the same resume for all applications. Anita advised that customizing the resume with the right keywords is essential for passing ATS filters and increasing interview calls. She explained the importance of having an ATS-friendly resume and offered to share how Outspark can assist Kirti in her job search, including providing tailored CVs, cover letters, and interview prep kits. The call ended with Anita offering further assistance., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=198.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=198.19994, provider_connected=false}, transcriber_duration=198.19994, transcriber_model=nova-3, synthesizer_characters=2319, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=174, input=609}, azure_gpt-4_1-mini={output=492, input=38679}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=174, input=609, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=492, input=38679, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 09:48:27, status=call-disconnected}

{created_at_str=2025-10-05 09:48:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T09:48:27.970099, scheduled_at=2025-10-05T09:48:27.970075, custom_extractions=null, telephony_data={duration=0.0, to_number=+919773751125, provider_call_id=28ec786c-86e3-46b6-ad3e-eb32a4aad55b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919773751125, recipient_data={recipient_phone_number=null, review_completed=2025-10-05 15:08:18, callback_request_id=null, is_callback=null, fullName=Kirti, resume_review_id=68e23c4f9f941c720e6f16e6, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Experience and Education, but they are not ordered correctly. Structuring sections in reverse chronological order will enhance readability and ensure critical experience is presented first., score=60, readability=The overall readability suffers due to inconsistent formatting and section ordering. Ensuring consistent font sizes and styles will enhance clarity and professionalism., essentialSectionsPresence=Key sections like Skills and Summary are present, but the placement of Experience and Education is not optimal. Revise to ensure the most relevant sections are immediately accessible to the reader., scale=100}, atsReadabilityScore={feedback=The resume structure generally supports ATS compatibility but can be improved with better keyword integration and labeling. Ensure role-specific keywords are incorporated for greater searchability., score=62, scale=100, keyElementsReadableByATS=Essential information such as contact details and experience titles are ATS-accessible. However, reformatting sections and incorporating more industry-specific keywords will enhance ATS performance.}, impact={feedback=The experience descriptions lack quantifiable achievements, which diminishes their impact. Incorporating specific metrics and strong action verbs could significantly enhance the impact., score=58, spellCheck=The resume is mostly free of spelling errors, but a comprehensive spell check is recommended to ensure all terminologies are correctly used., bulletPointsUsage=Bullet points are utilized but they lack conciseness and quantification, making achievements less impactful. Consider refining bullet points to highlight key achievements and metrics., weakActionVerbs=The use of weak verbs like 'started' and 'managed' undermines the power of statements. Replace with stronger verbs such as 'spearheaded' or 'optimized.', scale=100, quantifyingImpact=Quantification is limited in the achievements, failing to clearly demonstrate impact. Adding data such as cost savings, time reductions, or revenue increases will strengthen the resume., repetitionAvoidance=There is some repetition of roles and responsibilities across different positions. Diversify descriptions by focusing on distinct achievements and skills in each role., accomplishmentLanguage=The language used lacks accomplishment orientation, missing out on result-driven statements. Focus on achievements and outcomes rather than mere responsibilities.}, crispness={feedback=The resume is verbose, with lengthy bullet points that obscure the main achievements. Conciseness and clarity are sacrificed, reducing the overall effectiveness of the document., resumeLength=The resume's length is disproportionate to the candidate's experience level, suggesting unnecessary detail. Trimming down to the most relevant experiences will improve focus., score=55, bulletPointsCount=An excessive number of bullet points dilutes focus; emphasizing key achievements per role would be more effective. Limit bullet points to no more than five per position to maintain reader interest., fillerWords=The resume contains filler words that do not contribute value. Remove unnecessary language to increase impact and clarity., bulletPointLength=Bullet points are overextended, leading to verbosity. Break down long bullet points into concise statements to enhance clarity., scale=100}, qualityAddOn={feedback=The use of generic language and lack of specific achievements weakens the resume. Ensuring consistent date formats and active voice will improve clarity and engagement., score=60, buzzwordsCliches=Presence of buzzwords like 'innovative' and 'passionate' detracts from the uniqueness of the content. Focus on specific examples that convey these qualities instead., datesFormatting=Date formatting is inconsistent, which affects overall professionalism. Standardize date presentation throughout the document., activeVoice=There is a mix of passive and active voice; stronger focus on active voice will enhance impact. Ensuring more statements use active verbs can strengthen the messages conveyed., scale=100, personalPronounsUsage=The usage of personal pronouns is adequately avoided, maintaining a professional tone. However, review for any residual first-person language.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T09:48:39.311142, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 09:48:39, id=73f6d878-680a-4a11-86e5-899f8551d885, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 09:48:27, status=in-progress}

{created_at_str=2025-10-05 09:48:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T09:48:27.970099, scheduled_at=2025-10-05T09:48:27.970075, custom_extractions=null, telephony_data={duration=0.0, to_number=+919773751125, provider_call_id=28ec786c-86e3-46b6-ad3e-eb32a4aad55b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919773751125, recipient_data={recipient_phone_number=null, review_completed=2025-10-05 15:08:18, callback_request_id=null, is_callback=null, fullName=Kirti, resume_review_id=68e23c4f9f941c720e6f16e6, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Experience and Education, but they are not ordered correctly. Structuring sections in reverse chronological order will enhance readability and ensure critical experience is presented first., score=60, readability=The overall readability suffers due to inconsistent formatting and section ordering. Ensuring consistent font sizes and styles will enhance clarity and professionalism., essentialSectionsPresence=Key sections like Skills and Summary are present, but the placement of Experience and Education is not optimal. Revise to ensure the most relevant sections are immediately accessible to the reader., scale=100}, atsReadabilityScore={feedback=The resume structure generally supports ATS compatibility but can be improved with better keyword integration and labeling. Ensure role-specific keywords are incorporated for greater searchability., score=62, scale=100, keyElementsReadableByATS=Essential information such as contact details and experience titles are ATS-accessible. However, reformatting sections and incorporating more industry-specific keywords will enhance ATS performance.}, impact={feedback=The experience descriptions lack quantifiable achievements, which diminishes their impact. Incorporating specific metrics and strong action verbs could significantly enhance the impact., score=58, spellCheck=The resume is mostly free of spelling errors, but a comprehensive spell check is recommended to ensure all terminologies are correctly used., bulletPointsUsage=Bullet points are utilized but they lack conciseness and quantification, making achievements less impactful. Consider refining bullet points to highlight key achievements and metrics., weakActionVerbs=The use of weak verbs like 'started' and 'managed' undermines the power of statements. Replace with stronger verbs such as 'spearheaded' or 'optimized.', scale=100, quantifyingImpact=Quantification is limited in the achievements, failing to clearly demonstrate impact. Adding data such as cost savings, time reductions, or revenue increases will strengthen the resume., repetitionAvoidance=There is some repetition of roles and responsibilities across different positions. Diversify descriptions by focusing on distinct achievements and skills in each role., accomplishmentLanguage=The language used lacks accomplishment orientation, missing out on result-driven statements. Focus on achievements and outcomes rather than mere responsibilities.}, crispness={feedback=The resume is verbose, with lengthy bullet points that obscure the main achievements. Conciseness and clarity are sacrificed, reducing the overall effectiveness of the document., resumeLength=The resume's length is disproportionate to the candidate's experience level, suggesting unnecessary detail. Trimming down to the most relevant experiences will improve focus., score=55, bulletPointsCount=An excessive number of bullet points dilutes focus; emphasizing key achievements per role would be more effective. Limit bullet points to no more than five per position to maintain reader interest., fillerWords=The resume contains filler words that do not contribute value. Remove unnecessary language to increase impact and clarity., bulletPointLength=Bullet points are overextended, leading to verbosity. Break down long bullet points into concise statements to enhance clarity., scale=100}, qualityAddOn={feedback=The use of generic language and lack of specific achievements weakens the resume. Ensuring consistent date formats and active voice will improve clarity and engagement., score=60, buzzwordsCliches=Presence of buzzwords like 'innovative' and 'passionate' detracts from the uniqueness of the content. Focus on specific examples that convey these qualities instead., datesFormatting=Date formatting is inconsistent, which affects overall professionalism. Standardize date presentation throughout the document., activeVoice=There is a mix of passive and active voice; stronger focus on active voice will enhance impact. Ensuring more statements use active verbs can strengthen the messages conveyed., scale=100, personalPronounsUsage=The usage of personal pronouns is adequately avoided, maintaining a professional tone. However, review for any residual first-person language.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T09:48:33.057134, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 09:48:33, id=73f6d878-680a-4a11-86e5-899f8551d885, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 09:48:27, status=ringing}

{created_at_str=2025-10-05 09:48:27, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T09:48:27.970099, scheduled_at=2025-10-05T09:48:27.970075, custom_extractions=null, telephony_data={duration=0.0, to_number=+919773751125, provider_call_id=28ec786c-86e3-46b6-ad3e-eb32a4aad55b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919773751125, recipient_data={recipient_phone_number=null, review_completed=2025-10-05 15:08:18, callback_request_id=null, is_callback=null, fullName=Kirti, resume_review_id=68e23c4f9f941c720e6f16e6, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Experience and Education, but they are not ordered correctly. Structuring sections in reverse chronological order will enhance readability and ensure critical experience is presented first., score=60, readability=The overall readability suffers due to inconsistent formatting and section ordering. Ensuring consistent font sizes and styles will enhance clarity and professionalism., essentialSectionsPresence=Key sections like Skills and Summary are present, but the placement of Experience and Education is not optimal. Revise to ensure the most relevant sections are immediately accessible to the reader., scale=100}, atsReadabilityScore={feedback=The resume structure generally supports ATS compatibility but can be improved with better keyword integration and labeling. Ensure role-specific keywords are incorporated for greater searchability., score=62, scale=100, keyElementsReadableByATS=Essential information such as contact details and experience titles are ATS-accessible. However, reformatting sections and incorporating more industry-specific keywords will enhance ATS performance.}, impact={feedback=The experience descriptions lack quantifiable achievements, which diminishes their impact. Incorporating specific metrics and strong action verbs could significantly enhance the impact., score=58, spellCheck=The resume is mostly free of spelling errors, but a comprehensive spell check is recommended to ensure all terminologies are correctly used., bulletPointsUsage=Bullet points are utilized but they lack conciseness and quantification, making achievements less impactful. Consider refining bullet points to highlight key achievements and metrics., weakActionVerbs=The use of weak verbs like 'started' and 'managed' undermines the power of statements. Replace with stronger verbs such as 'spearheaded' or 'optimized.', scale=100, quantifyingImpact=Quantification is limited in the achievements, failing to clearly demonstrate impact. Adding data such as cost savings, time reductions, or revenue increases will strengthen the resume., repetitionAvoidance=There is some repetition of roles and responsibilities across different positions. Diversify descriptions by focusing on distinct achievements and skills in each role., accomplishmentLanguage=The language used lacks accomplishment orientation, missing out on result-driven statements. Focus on achievements and outcomes rather than mere responsibilities.}, crispness={feedback=The resume is verbose, with lengthy bullet points that obscure the main achievements. Conciseness and clarity are sacrificed, reducing the overall effectiveness of the document., resumeLength=The resume's length is disproportionate to the candidate's experience level, suggesting unnecessary detail. Trimming down to the most relevant experiences will improve focus., score=55, bulletPointsCount=An excessive number of bullet points dilutes focus; emphasizing key achievements per role would be more effective. Limit bullet points to no more than five per position to maintain reader interest., fillerWords=The resume contains filler words that do not contribute value. Remove unnecessary language to increase impact and clarity., bulletPointLength=Bullet points are overextended, leading to verbosity. Break down long bullet points into concise statements to enhance clarity., scale=100}, qualityAddOn={feedback=The use of generic language and lack of specific achievements weakens the resume. Ensuring consistent date formats and active voice will improve clarity and engagement., score=60, buzzwordsCliches=Presence of buzzwords like 'innovative' and 'passionate' detracts from the uniqueness of the content. Focus on specific examples that convey these qualities instead., datesFormatting=Date formatting is inconsistent, which affects overall professionalism. Standardize date presentation throughout the document., activeVoice=There is a mix of passive and active voice; stronger focus on active voice will enhance impact. Ensuring more statements use active verbs can strengthen the messages conveyed., scale=100, personalPronounsUsage=The usage of personal pronouns is adequately avoided, maintaining a professional tone. However, review for any residual first-person language.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T09:48:31.574314, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 09:48:31, id=73f6d878-680a-4a11-86e5-899f8551d885, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 09:48:27, status=initiated}
Context Details
{recipient_phone_number=+919773751125, recipient_data={recipient_phone_number=null, review_completed=2025-10-05 15:08:18, callback_request_id=null, is_callback=null, fullName=Kirti, resume_review_id=68e23c4f9f941c720e6f16e6, parentBolnaId=null, attemptType=null}, resume_review_id=null}