Call Details
Bolna ID:
d227ed84-6092-4110-b27a-7cf4a5085b6d
Phone: +917076796277
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 11.90s
Cost: ₹3.04
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-05 15:16:29
Ended:
Not set
Last Processed:
2025-10-05 15:18:26
Last Retry At:
2025-10-05 15:18:26
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
{created_at_str=2025-10-05 09:46:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=3.04, batch_id=null, cost_breakdown={synthesizer=1.53, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=1.53}, llm=0.009000000000000001, transfer_cost=0.0, platform=1.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.003, extraction=0, conversation=0.006, hangup=0}}, created_at=2025-10-05T09:46:26.579711, scheduled_at=2025-10-05T09:46:26.579685, custom_extractions=null, telephony_data={duration=14.0, to_number=+917076796277, provider_call_id=3d4d4247-0363-4df1-81ba-a740ac787a23, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/79a54845-a75f-4ce1-94cb-dec3403c1853.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+917076796277, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e0ecea260f9d4c57aff1fc, is_callback=true, fullName=Dipankar, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Dipankar?
user: hello
assistant: Hi Dipankar, this is Anita from Outspark – a career services platform, part of the Times-of-India Group
, updated_at=2025-10-05T09:47:07.040987, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 09:47:07, id=d227ed84-6092-4110-b27a-7cf4a5085b6d, campaign_id=null, summary=The conversation begins with the agent, Anita, greeting the user, Dipankar, and introducing herself as a representative from Outspark, a career services platform associated with the Times-of-India Group., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Connected", "disposition_2": "Call Answered", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Call Answered, disposition_3=}}}, smart_status=not_started, conversation_duration=11.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=12.799937, provider_connected=false}, transcriber_duration=12.799937, transcriber_model=nova-3, synthesizer_characters=153, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=39, input=41}, azure_gpt-4_1-mini={output=38, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=39, input=41, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=38, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 09:46:26, status=completed}
{created_at_str=2025-10-05 09:46:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=1.54, batch_id=null, cost_breakdown={synthesizer=1.53, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=1.53}, llm=0.009000000000000001, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.003, extraction=0, conversation=0.006, hangup=0}}, created_at=2025-10-05T09:46:26.579711, scheduled_at=2025-10-05T09:46:26.579685, custom_extractions=null, telephony_data={duration=0.0, to_number=+917076796277, provider_call_id=3d4d4247-0363-4df1-81ba-a740ac787a23, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917076796277, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e0ecea260f9d4c57aff1fc, is_callback=true, fullName=Dipankar, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Dipankar?
user: hello
assistant: Hi Dipankar, this is Anita from Outspark – a career services platform, part of the Times-of-India Group
, updated_at=2025-10-05T09:47:01.571657, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 09:47:01, id=d227ed84-6092-4110-b27a-7cf4a5085b6d, campaign_id=null, summary=The conversation begins with the agent, Anita, greeting the user, Dipankar, and introducing herself as a representative from Outspark, a career services platform associated with the Times-of-India Group., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=11.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=12.799937, provider_connected=false}, transcriber_duration=12.799937, transcriber_model=nova-3, synthesizer_characters=153, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=39, input=41}, azure_gpt-4_1-mini={output=38, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=39, input=41, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=38, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 09:46:26, status=call-disconnected}
{created_at_str=2025-10-05 09:46:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T09:46:26.579711, scheduled_at=2025-10-05T09:46:26.579685, custom_extractions=null, telephony_data={duration=0.0, to_number=+917076796277, provider_call_id=3d4d4247-0363-4df1-81ba-a740ac787a23, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917076796277, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e0ecea260f9d4c57aff1fc, is_callback=true, fullName=Dipankar, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T09:46:41.785154, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 09:46:41, id=d227ed84-6092-4110-b27a-7cf4a5085b6d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 09:46:26, status=in-progress}
{created_at_str=2025-10-05 09:46:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T09:46:26.579711, scheduled_at=2025-10-05T09:46:26.579685, custom_extractions=null, telephony_data={duration=0.0, to_number=+917076796277, provider_call_id=3d4d4247-0363-4df1-81ba-a740ac787a23, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917076796277, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e0ecea260f9d4c57aff1fc, is_callback=true, fullName=Dipankar, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T09:46:30.10794, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 09:46:30, id=d227ed84-6092-4110-b27a-7cf4a5085b6d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 09:46:26, status=ringing}
{created_at_str=2025-10-05 09:46:26, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-05T09:46:26.579711, scheduled_at=2025-10-05T09:46:26.579685, custom_extractions=null, telephony_data={duration=0.0, to_number=+917076796277, provider_call_id=3d4d4247-0363-4df1-81ba-a740ac787a23, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917076796277, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e0ecea260f9d4c57aff1fc, is_callback=true, fullName=Dipankar, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-05T09:46:28.839897, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-05 09:46:28, id=d227ed84-6092-4110-b27a-7cf4a5085b6d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 09:46:26, status=initiated}
Context Details
{recipient_phone_number=+917076796277, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e0ecea260f9d4c57aff1fc, is_callback=true, fullName=Dipankar, resume_review_id=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}