Call Details

Bolna ID: 58851ceb-9b2f-47c6-b451-9e612c1ba5ce

Phone: +917026951277

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 215.00s

Cost: ₹40.30

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-05 11:35:28

Ended:
Not set

Last Processed:
2025-10-05 11:39:26

Last Retry At:
2025-10-05 11:39:26

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-05 11:35:29
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-05 11:35:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-05 11:35:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-05 11:35:42
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-05 11:38:25
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-05 11:38:25, message=Fallback additional details fetch scheduled}
2025-10-05 11:39:23
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹28.30
Duration: 214.00s
2025-10-05 11:39:26
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-05 11:39:26, message=Successfully fetched and saved additional details}
2025-10-05 11:39:29
COMPLETED MAIN
CALLBACK_UPDATE
₹40.30
Duration: 214.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=No, disposition_3=Not Interested in Paid Service}}}
Call History (Raw Callbacks) 5

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user:  yeah i'm speaking with this
assistant:  Hi Deepthi, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah sure thank you for calling
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  i want to i am looking for job change also and for that i need to update my resume as well
assistant:  Great, Deepthi! We have your experience as ten years, is that correct?
user:  nine years
assistant:   Thanks for correcting me, Deepthi.
user:  between eight point five to nine
assistant:   Got it, Deepthi. What kind of roles are you targeting?
user:  assistant manager
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  i got sixty
assistant:   I see your resume score was sixty one point eight out of one hundred. Anything below eighty is considered poor on ATS. So even if you’re qualified, ATS might be rejecting your resume before it reaches recruiters. Are you getting enough relevant interview calls with this resume?
user:  no not a single one
assistant:   Are you customizing your resume for every job to match keywords or applying with the same one for all jobs?
user:  yeah whenever i get them do that
assistant:   Hmm, that might be why you’re not getting calls. Your resume’s layout is good but lacks strong keywords and quantifiable achievements, so ATS may reject it. Does that make sense?
user:  could be yes
assistant:    Your CV should act like a magnet, Deepthi. It needs the right skills and keywords to attract the right jobs. Without that, even the best candidate gets overlooked. Would you like me to explain how we can fix this?
user:  this is paid service correct
assistant:    Yes, Deepthi, it is a paid service. But it’s an investment that can get you more interview calls and better job opportunities. Would you like to hear how Outspark has helped over two lakh professionals like you?
user:  i can hear but i'm not interested in paid service
assistant:    I get it, Deepthi, but imagine missing out on great jobs just because your resume isn’t seen. Outspark has helped many get calls from top companies. Don’t you want to give yourself that edge?
user:  no not right now
assistant:    I understand, Deepthi. Just one quick thing—how about I share the details now, and you can decide later? It won’t cost anything to know more. Would that be okay?
user:  shut
assistant:  Okay, Deepthi. If you want to talk later, just reach out. Take care!
user:  thank you
assistant:   You’re welcome, Deepthi! Wishing you all the best with your job search. Take care!
user:  take care thank you
assistant:  Thanks, Deepthi! Stay safe and good luck with everything!
user:  thank you
assistant:   Anytime, Deepthi! If you need help later, I’m here. Have a great day!
user:  have a great day you too
assistant:  Thank you, Deepthi! Catch you later!
user:  yeah catch you later
assistant:   Looking forward to it, Deepthi! Take care!
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user:  yeah i'm speaking with this
assistant:  Hi Deepthi, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah sure thank you for calling
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  i want to i am looking for job change also and for that i need to update my resume as well
assistant:  Great, Deepthi! We have your experience as ten years, is that correct?
user:  nine years
assistant:   Thanks for correcting me, Deepthi.
user:  between eight point five to nine
assistant:   Got it, Deepthi. What kind of roles are you targeting?
user:  assistant manager
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  i got sixty
assistant:   I see your resume score was sixty one point eight out of one hundred. Anything below eighty is considered poor on ATS. So even if you’re qualified, ATS might be rejecting your resume before it reaches recruiters. Are you getting enough relevant interview calls with this resume?
user:  no not a single one
assistant:   Are you customizing your resume for every job to match keywords or applying with the same one for all jobs?
user:  yeah whenever i get them do that
assistant:   Hmm, that might be why you’re not getting calls. Your resume’s layout is good but lacks strong keywords and quantifiable achievements, so ATS may reject it. Does that make sense?
user:  could be yes
assistant:    Your CV should act like a magnet, Deepthi. It needs the right skills and keywords to attract the right jobs. Without that, even the best candidate gets overlooked. Would you like me to explain how we can fix this?
user:  this is paid service correct
assistant:    Yes, Deepthi, it is a paid service. But it’s an investment that can get you more interview calls and better job opportunities. Would you like to hear how Outspark has helped over two lakh professionals like you?
user:  i can hear but i'm not interested in paid service
assistant:    I get it, Deepthi, but imagine missing out on great jobs just because your resume isn’t seen. Outspark has helped many get calls from top companies. Don’t you want to give yourself that edge?
user:  no not right now
assistant:    I understand, Deepthi. Just one quick thing—how about I share the details now, and you can decide later? It won’t cost anything to know more. Would that be okay?
user:  shut
assistant:  Okay, Deepthi. If you want to talk later, just reach out. Take care!
user:  thank you
assistant:   You’re welcome, Deepthi! Wishing you all the best with your job search. Take care!
user:  take care thank you
assistant:  Thanks, Deepthi! Stay safe and good luck with everything!
user:  thank you
assistant:   Anytime, Deepthi! If you need help later, I’m here. Have a great day!
user:  have a great day you too
assistant:  Thank you, Deepthi! Catch you later!
user:  yeah catch you later
assistant:   Looking forward to it, Deepthi! Take care!
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Anita explained the importance of the applicant tracking system (ATS) and mentioned that Deepthi's resume scored 61.8 out of 100, which is considered poor for ATS. Deepthi admitted she hasn't received any interview calls and acknowledged that her resume might lack strong keywords and quantifiable achievements.

Anita offered to help improve Deepthi's resume through their paid service, highlighting the benefits it could bring. However, Deepthi expressed disinterest in the paid service at this time. Despite Anita's attempts to persuade her, Deepthi remained firm in her decision. The conversation ended amicably, with both parties wishing each other well., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=214.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=214.19994, provider_connected=false}, transcriber_duration=214.19994, transcriber_model=nova-3, synthesizer_characters=2302, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=201, input=742}, azure_gpt-4_1-mini={output=540, input=58913}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=201, input=742, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=540, input=58913, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-05 06:05:29, status=call-disconnected}

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Context Details
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