Call Details
Bolna ID:
a27bd975-08ad-40f7-9a69-478aa0f148d6
Phone: +918825514732
From: +918035316264
Status: busy
Processing: FAILED
Duration: N/A
Cost: N/A
Hangup Details
Hangup By: Carrier
Reason: Call recipient was busy
Timestamps
Started:
2025-10-04 18:24:15
Ended:
Not set
Last Processed:
2025-10-05 20:35:25
Last Retry At:
2025-10-05 20:35:25
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 10
Call History (Raw Callbacks) 3
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