Dashboard

{created_at_str=2025-10-04 12:40:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=8.9, batch_id=null, cost_breakdown={synthesizer=7.33, transcriber=1.0, synthesizer_breakdown={welcome_message=0, conversation=7.33}, llm=0.573, platform=0, transcriber_breakdown={analytics=0, conversation=1.0}, network=0, llm_breakdown={analytics=0, summarization=0.008, extraction=0, conversation=0.565, hangup=0}}, created_at=2025-10-04T12:40:13.082171, scheduled_at=2025-10-04T12:40:13.082148, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=b527fb6d-ab83-4647-8c9c-e1ebc9188bb3, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e10ea0260f9d4c57aff6c9, is_callback=true, fullName=Shivangi, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Shivangi?
user:  hello
assistant:  Hi Shivangi, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no
assistant:  No worries! What time can I call you back today or tomorrow?
user:  probably like tomorrow
assistant:   Great! What time tomorrow works best for you? Morning or afternoon?
user:  afternoon will do
assistant:   Perfect, I’ll call you tomorrow afternoon then. Looking forward to helping you
user:  the company name you said was
assistant:  It’s Outspark, Shivangi – part of the Times-of-India Group.
user:  ok
assistant:  Thanks, Shivangi
user:  done done done can you mail me regarding this thing i mean i'll done thank you thank you
assistant:  I’m glad you’re interested
, updated_at=2025-10-04T12:41:27.049045, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 12:41:27, id=7977ec0a-ecbb-4797-be3f-4f7506f6d513, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, reached out to Shivangi. Initially, Shivangi was not available to talk and requested a call back the next day in the afternoon. Anita confirmed the call for tomorrow afternoon and provided the company name, Outspark, which is part of the Times-of-India Group. Shivangi expressed interest and requested an email regarding the discussion. The call ended with Anita acknowledging Shivangi's interest., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=56.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=56.99994, provider_connected=false}, transcriber_duration=56.99994, transcriber_model=nova-3, synthesizer_characters=733, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=91, input=200}, azure_gpt-4_1-mini={output=171, input=13450}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=91, input=200, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=171, input=13450, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 12:40:13, status=call-disconnected}

{created_at_str=2025-10-04 12:40:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-04T12:40:13.082171, scheduled_at=2025-10-04T12:40:13.082148, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=b527fb6d-ab83-4647-8c9c-e1ebc9188bb3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e10ea0260f9d4c57aff6c9, is_callback=true, fullName=Shivangi, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T12:40:26.008826, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 12:40:26, id=7977ec0a-ecbb-4797-be3f-4f7506f6d513, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 12:40:13, status=in-progress}

{created_at_str=2025-10-04 12:40:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-04T12:40:13.082171, scheduled_at=2025-10-04T12:40:13.082148, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=b527fb6d-ab83-4647-8c9c-e1ebc9188bb3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e10ea0260f9d4c57aff6c9, is_callback=true, fullName=Shivangi, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T12:40:16.251256, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 12:40:16, id=7977ec0a-ecbb-4797-be3f-4f7506f6d513, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 12:40:13, status=ringing}

{created_at_str=2025-10-04 12:40:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-04T12:40:13.082171, scheduled_at=2025-10-04T12:40:13.082148, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=b527fb6d-ab83-4647-8c9c-e1ebc9188bb3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e10ea0260f9d4c57aff6c9, is_callback=true, fullName=Shivangi, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T12:40:15.220984, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 12:40:15, id=7977ec0a-ecbb-4797-be3f-4f7506f6d513, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 12:40:13, status=initiated}