Call Details

Bolna ID: 4cc07279-9b39-4db9-9ae4-1084ef5f6230

Phone: +919740735928

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 150.20s

Cost: ₹25.12

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-04 17:37:17

Ended:
Not set

Last Processed:
2025-10-04 17:41:13

Last Retry At:
2025-10-04 17:41:13

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-04 17:37:18
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-04 17:37:20
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 17:37:21
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 17:37:32
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 17:40:05
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹16.12
Duration: 150.20s
2025-10-04 17:40:08
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=User offered to provide Shivangi's number for immediate callback, callback_id=68e10ea0260f9d4c57aff6c9, scheduled_for=2025-10-04T18:10:08.382169036}
2025-10-04 17:40:11
COMPLETED MAIN
CALLBACK_UPDATE
₹25.12
Duration: 150.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead, disposition_2=Contacted, disposition_3=Interested}}}
2025-10-04 17:41:13
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-04 17:41:13}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-04 12:07:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=25.12, batch_id=null, cost_breakdown={synthesizer=12.13, transcriber=2.0, synthesizer_breakdown={welcome_message=0.0, conversation=12.13}, llm=1.986, transfer_cost=0.0, platform=9.0, transcriber_breakdown={analytics=0, conversation=2.0}, network=2.775, llm_breakdown={analytics=0, summarization=0.016, extraction=0, conversation=1.97, hangup=0}}, created_at=2025-10-04T12:07:18.197665, scheduled_at=2025-10-04T12:07:18.197639, custom_extractions=null, telephony_data={duration=151.0, to_number=+919740735928, provider_call_id=92e2e9ab-30e7-439a-a5c9-ac0f42f142ce, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/f5a4cd98-3b57-4644-b1c9-d81b1ae1a368.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=2025-10-04 17:26:51, callback_request_id=null, is_callback=null, fullName=Shivangi, resume_review_id=68e10b3e9f941c720e6ef1dc, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a straightforward layout with well-defined sections, making it easy to read. However, the contact details at the beginning could be more neatly aligned for clarity., score=65, readability=Overall readability is good, with essential elements clearly outlined and bullet points enhancing understanding. There is room to improve the text's alignment and spacing for better visual appeal., essentialSectionsPresence=Essential sections like Experience, Education, and Skills are present and structured adequately. However, listing accomplishments in reverse chronological order could enhance focus on recent experiences., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clearly labeled sections aiding compatibility. However, more attention to keyword optimization based on the target role could improve ATS scores., score=60, scale=100, keyElementsReadableByATS=All key elements such as experience, education, and contact information are positioned appropriately for ATS reading. Ensuring these components include relevant job-specific keywords would enhance ATS success.}, impact={feedback=The resume includes many bullet points, but there's a need for more quantifiable metrics to enhance impact. There are instances of repetitive language that could be refined with more varied word choice., score=58, spellCheck=There are no significant spelling issues observed. The text appears well-proofed and error-free, suggesting attention to detail., bulletPointsUsage=The resume effectively uses bullet points to list responsibilities and achievements, but some are overly detailed. Simplifying these for quick reading would be beneficial., weakActionVerbs=The action verbs used could be stronger, as some come across as passive or generic. Replacing them with more dynamic alternatives can help in conveying a greater sense of accomplishment., scale=100, quantifyingImpact=Some sections do include quantifiable data, such as resolution rates and user support statistics. However, additional metrics would strengthen the depiction of duties and achievements., repetitionAvoidance=There is some repetition in action verbs and sentence structures. Utilizing a broader range of synonyms could reduce monotony and improve engagement., accomplishmentLanguage=The resume occasionally uses accomplishment-driven language, but it could be more consistent. More examples of specific outcomes due to the applicant's efforts would enhance this.}, crispness={feedback=While the resume is rich in content, it could benefit from more concise language. Reducing verbosity can better highlight key achievements and capabilities., resumeLength=The resume is on the lengthy side for the given amount of experience. Cutting down on older or less relevant roles could improve focus on recent accomplishments., score=56, bulletPointsCount=The volume of bullet points is excessive in spots, which can lessen their impact. A more selective approach would improve the content's effectiveness., fillerWords=There is a noticeable use of filler words that could be edited out for a more concise presentation. Streamlining the language will help in conveying a sharper professional image., bulletPointLength=Several bullet points are overly lengthy, resembling complete sentences rather than concise notes. Shortening them can improve readability and ease of understanding., scale=100}, qualityAddOn={feedback=The resume follows good stylistic norms, but there are areas for refinement. Consistency in formatting and eliminating buzzwords could enhance clarity., score=62, buzzwordsCliches=Some sections rely on generic buzzwords like 'proven expertise' and 'driving service excellence.' Using more specific language would paint a clearer picture of the applicant's skills., datesFormatting=The date formatting is consistent throughout the resume which aids in readability. Ensuring this consistency across all sections is well-managed., activeVoice=The majority of content is written in an active voice, which effectively conveys the applicant's direct contributions. Ensuring all statements maintain this tone will enhance engagement., scale=100, personalPronounsUsage=The resume appropriately avoids the use of personal pronouns, maintaining a professional tone. This allows for a more universal appeal to potential employers.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Shivangi?
user:  hello
assistant:  Hi Shivangi, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  i'm sorry
assistant:  No worries
user:  but this is शिवांगी's husband
assistant:  Oh, thanks
user:  this is शिवांगी's husband is it good that i'll give i mean she like she was actually looking for some good jobs out in india itself she's currently in in in in berlin i mean like i can give you the number if you can call her i mean she's available
assistant:  That’s great to hear she’s looking! Please
user:  will will that be
assistant:   When
user:  shall i give you the number
assistant:   Yes please, share the number and I’ll call her at a good time.
user:  that's
assistant:   Sorry, I didn’t catch that
user:  one second please this is plus four nine
assistant:   Okay, I’m ready for the full number whenever you are.
user:  am i audible
assistant:   Yes, you’re audible. Please go ahead with the number.
user:  yeah that's plus four nine
assistant:   Got it, please share the rest of the number so I can call Shivangi.
user:  oh i'm i'm i'm really sorry i just thought you're not getting that one double five one zero
assistant:   No worries, take your time. Just share the full number when you’re ready.
user:  yeah yeah i'm i'm sharing it so i'll repeat this from the full itself right so that i won't be confused that you are getting it or not that's plus four nine one double five one zero three double six three two three
assistant:   Thanks for sharing the number. When’s a good time to call Shivangi?
user:  you can call her immediately she is just at home
assistant:   Great
user:  she'll be going to her part time job somewhere around six in the evening so she's available right now
assistant:   Perfect, I’ll call her right away then. Thanks for the info!
user:  done done done
assistant:  Thanks, Shivangi! I’ll connect with you soon to help boost
user:  done done thank you
assistant:   You’re welcome! Looking forward to helping Shivangi shine with her resume!
, updated_at=2025-10-04T12:10:10.53806, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 12:10:10, id=4cc07279-9b39-4db9-9ae4-1084ef5f6230, campaign_id=null, summary=In the conversation, an agent named Anita from Outspark, a career services platform, reaches out to Shivangi but ends up speaking with her husband. He informs Anita that Shivangi is currently in Berlin and is looking for job opportunities in India. He offers to provide her contact number for Anita to call Shivangi directly. After confirming the number, he mentions that Shivangi is available to talk immediately but will be leaving for a part-time job around 6 PM. Anita thanks him for the information and expresses her eagerness to assist Shivangi with her resume. The conversation ends with mutual thanks and a positive note about the upcoming connection., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Lead", "disposition_2": "Contacted", "disposition_3": "Interested"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead, disposition_2=Contacted, disposition_3=Interested}}}, smart_status=dropped, conversation_duration=150.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=150.39993, provider_connected=false}, transcriber_duration=150.39993, transcriber_model=nova-3, synthesizer_characters=1233, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=128, input=513}, azure_gpt-4_1-mini={output=298, input=47992}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=128, input=513, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=298, input=47992, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 12:07:18, status=completed}

{created_at_str=2025-10-04 12:07:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=16.12, batch_id=null, cost_breakdown={synthesizer=12.13, transcriber=2.0, synthesizer_breakdown={welcome_message=0.0, conversation=12.13}, llm=1.986, platform=0, transcriber_breakdown={analytics=0, conversation=2.0}, network=0, llm_breakdown={analytics=0, summarization=0.016, extraction=0, conversation=1.97, hangup=0}}, created_at=2025-10-04T12:07:18.197665, scheduled_at=2025-10-04T12:07:18.197639, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=92e2e9ab-30e7-439a-a5c9-ac0f42f142ce, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=2025-10-04 17:26:51, callback_request_id=null, is_callback=null, fullName=Shivangi, resume_review_id=68e10b3e9f941c720e6ef1dc, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a straightforward layout with well-defined sections, making it easy to read. However, the contact details at the beginning could be more neatly aligned for clarity., score=65, readability=Overall readability is good, with essential elements clearly outlined and bullet points enhancing understanding. There is room to improve the text's alignment and spacing for better visual appeal., essentialSectionsPresence=Essential sections like Experience, Education, and Skills are present and structured adequately. However, listing accomplishments in reverse chronological order could enhance focus on recent experiences., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clearly labeled sections aiding compatibility. However, more attention to keyword optimization based on the target role could improve ATS scores., score=60, scale=100, keyElementsReadableByATS=All key elements such as experience, education, and contact information are positioned appropriately for ATS reading. Ensuring these components include relevant job-specific keywords would enhance ATS success.}, impact={feedback=The resume includes many bullet points, but there's a need for more quantifiable metrics to enhance impact. There are instances of repetitive language that could be refined with more varied word choice., score=58, spellCheck=There are no significant spelling issues observed. The text appears well-proofed and error-free, suggesting attention to detail., bulletPointsUsage=The resume effectively uses bullet points to list responsibilities and achievements, but some are overly detailed. Simplifying these for quick reading would be beneficial., weakActionVerbs=The action verbs used could be stronger, as some come across as passive or generic. Replacing them with more dynamic alternatives can help in conveying a greater sense of accomplishment., scale=100, quantifyingImpact=Some sections do include quantifiable data, such as resolution rates and user support statistics. However, additional metrics would strengthen the depiction of duties and achievements., repetitionAvoidance=There is some repetition in action verbs and sentence structures. Utilizing a broader range of synonyms could reduce monotony and improve engagement., accomplishmentLanguage=The resume occasionally uses accomplishment-driven language, but it could be more consistent. More examples of specific outcomes due to the applicant's efforts would enhance this.}, crispness={feedback=While the resume is rich in content, it could benefit from more concise language. Reducing verbosity can better highlight key achievements and capabilities., resumeLength=The resume is on the lengthy side for the given amount of experience. Cutting down on older or less relevant roles could improve focus on recent accomplishments., score=56, bulletPointsCount=The volume of bullet points is excessive in spots, which can lessen their impact. A more selective approach would improve the content's effectiveness., fillerWords=There is a noticeable use of filler words that could be edited out for a more concise presentation. Streamlining the language will help in conveying a sharper professional image., bulletPointLength=Several bullet points are overly lengthy, resembling complete sentences rather than concise notes. Shortening them can improve readability and ease of understanding., scale=100}, qualityAddOn={feedback=The resume follows good stylistic norms, but there are areas for refinement. Consistency in formatting and eliminating buzzwords could enhance clarity., score=62, buzzwordsCliches=Some sections rely on generic buzzwords like 'proven expertise' and 'driving service excellence.' Using more specific language would paint a clearer picture of the applicant's skills., datesFormatting=The date formatting is consistent throughout the resume which aids in readability. Ensuring this consistency across all sections is well-managed., activeVoice=The majority of content is written in an active voice, which effectively conveys the applicant's direct contributions. Ensuring all statements maintain this tone will enhance engagement., scale=100, personalPronounsUsage=The resume appropriately avoids the use of personal pronouns, maintaining a professional tone. This allows for a more universal appeal to potential employers.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Shivangi?
user:  hello
assistant:  Hi Shivangi, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  i'm sorry
assistant:  No worries
user:  but this is शिवांगी's husband
assistant:  Oh, thanks
user:  this is शिवांगी's husband is it good that i'll give i mean she like she was actually looking for some good jobs out in india itself she's currently in in in in berlin i mean like i can give you the number if you can call her i mean she's available
assistant:  That’s great to hear she’s looking! Please
user:  will will that be
assistant:   When
user:  shall i give you the number
assistant:   Yes please, share the number and I’ll call her at a good time.
user:  that's
assistant:   Sorry, I didn’t catch that
user:  one second please this is plus four nine
assistant:   Okay, I’m ready for the full number whenever you are.
user:  am i audible
assistant:   Yes, you’re audible. Please go ahead with the number.
user:  yeah that's plus four nine
assistant:   Got it, please share the rest of the number so I can call Shivangi.
user:  oh i'm i'm i'm really sorry i just thought you're not getting that one double five one zero
assistant:   No worries, take your time. Just share the full number when you’re ready.
user:  yeah yeah i'm i'm sharing it so i'll repeat this from the full itself right so that i won't be confused that you are getting it or not that's plus four nine one double five one zero three double six three two three
assistant:   Thanks for sharing the number. When’s a good time to call Shivangi?
user:  you can call her immediately she is just at home
assistant:   Great
user:  she'll be going to her part time job somewhere around six in the evening so she's available right now
assistant:   Perfect, I’ll call her right away then. Thanks for the info!
user:  done done done
assistant:  Thanks, Shivangi! I’ll connect with you soon to help boost
user:  done done thank you
assistant:   You’re welcome! Looking forward to helping Shivangi shine with her resume!
, updated_at=2025-10-04T12:10:04.972797, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 12:10:04, id=4cc07279-9b39-4db9-9ae4-1084ef5f6230, campaign_id=null, summary=In the conversation, an agent named Anita from Outspark, a career services platform, reaches out to Shivangi but ends up speaking with her husband. He informs Anita that Shivangi is currently in Berlin and is looking for job opportunities in India. He offers to provide her contact number for Anita to call Shivangi directly. After confirming the number, he mentions that Shivangi is available to talk immediately but will be leaving for a part-time job around 6 PM. Anita thanks him for the information and expresses her eagerness to assist Shivangi with her resume. The conversation ends with mutual thanks and a positive note about the upcoming connection., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=150.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=150.39993, provider_connected=false}, transcriber_duration=150.39993, transcriber_model=nova-3, synthesizer_characters=1233, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=128, input=513}, azure_gpt-4_1-mini={output=298, input=47992}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=128, input=513, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=298, input=47992, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 12:07:18, status=call-disconnected}

{created_at_str=2025-10-04 12:07:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-04T12:07:18.197665, scheduled_at=2025-10-04T12:07:18.197639, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=92e2e9ab-30e7-439a-a5c9-ac0f42f142ce, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=2025-10-04 17:26:51, callback_request_id=null, is_callback=null, fullName=Shivangi, resume_review_id=68e10b3e9f941c720e6ef1dc, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a straightforward layout with well-defined sections, making it easy to read. However, the contact details at the beginning could be more neatly aligned for clarity., score=65, readability=Overall readability is good, with essential elements clearly outlined and bullet points enhancing understanding. There is room to improve the text's alignment and spacing for better visual appeal., essentialSectionsPresence=Essential sections like Experience, Education, and Skills are present and structured adequately. However, listing accomplishments in reverse chronological order could enhance focus on recent experiences., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clearly labeled sections aiding compatibility. However, more attention to keyword optimization based on the target role could improve ATS scores., score=60, scale=100, keyElementsReadableByATS=All key elements such as experience, education, and contact information are positioned appropriately for ATS reading. Ensuring these components include relevant job-specific keywords would enhance ATS success.}, impact={feedback=The resume includes many bullet points, but there's a need for more quantifiable metrics to enhance impact. There are instances of repetitive language that could be refined with more varied word choice., score=58, spellCheck=There are no significant spelling issues observed. The text appears well-proofed and error-free, suggesting attention to detail., bulletPointsUsage=The resume effectively uses bullet points to list responsibilities and achievements, but some are overly detailed. Simplifying these for quick reading would be beneficial., weakActionVerbs=The action verbs used could be stronger, as some come across as passive or generic. Replacing them with more dynamic alternatives can help in conveying a greater sense of accomplishment., scale=100, quantifyingImpact=Some sections do include quantifiable data, such as resolution rates and user support statistics. However, additional metrics would strengthen the depiction of duties and achievements., repetitionAvoidance=There is some repetition in action verbs and sentence structures. Utilizing a broader range of synonyms could reduce monotony and improve engagement., accomplishmentLanguage=The resume occasionally uses accomplishment-driven language, but it could be more consistent. More examples of specific outcomes due to the applicant's efforts would enhance this.}, crispness={feedback=While the resume is rich in content, it could benefit from more concise language. Reducing verbosity can better highlight key achievements and capabilities., resumeLength=The resume is on the lengthy side for the given amount of experience. Cutting down on older or less relevant roles could improve focus on recent accomplishments., score=56, bulletPointsCount=The volume of bullet points is excessive in spots, which can lessen their impact. A more selective approach would improve the content's effectiveness., fillerWords=There is a noticeable use of filler words that could be edited out for a more concise presentation. Streamlining the language will help in conveying a sharper professional image., bulletPointLength=Several bullet points are overly lengthy, resembling complete sentences rather than concise notes. Shortening them can improve readability and ease of understanding., scale=100}, qualityAddOn={feedback=The resume follows good stylistic norms, but there are areas for refinement. Consistency in formatting and eliminating buzzwords could enhance clarity., score=62, buzzwordsCliches=Some sections rely on generic buzzwords like 'proven expertise' and 'driving service excellence.' Using more specific language would paint a clearer picture of the applicant's skills., datesFormatting=The date formatting is consistent throughout the resume which aids in readability. Ensuring this consistency across all sections is well-managed., activeVoice=The majority of content is written in an active voice, which effectively conveys the applicant's direct contributions. Ensuring all statements maintain this tone will enhance engagement., scale=100, personalPronounsUsage=The resume appropriately avoids the use of personal pronouns, maintaining a professional tone. This allows for a more universal appeal to potential employers.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T12:07:31.395544, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 12:07:31, id=4cc07279-9b39-4db9-9ae4-1084ef5f6230, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 12:07:18, status=in-progress}

{created_at_str=2025-10-04 12:07:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-04T12:07:18.197665, scheduled_at=2025-10-04T12:07:18.197639, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=92e2e9ab-30e7-439a-a5c9-ac0f42f142ce, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=2025-10-04 17:26:51, callback_request_id=null, is_callback=null, fullName=Shivangi, resume_review_id=68e10b3e9f941c720e6ef1dc, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a straightforward layout with well-defined sections, making it easy to read. However, the contact details at the beginning could be more neatly aligned for clarity., score=65, readability=Overall readability is good, with essential elements clearly outlined and bullet points enhancing understanding. There is room to improve the text's alignment and spacing for better visual appeal., essentialSectionsPresence=Essential sections like Experience, Education, and Skills are present and structured adequately. However, listing accomplishments in reverse chronological order could enhance focus on recent experiences., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clearly labeled sections aiding compatibility. However, more attention to keyword optimization based on the target role could improve ATS scores., score=60, scale=100, keyElementsReadableByATS=All key elements such as experience, education, and contact information are positioned appropriately for ATS reading. Ensuring these components include relevant job-specific keywords would enhance ATS success.}, impact={feedback=The resume includes many bullet points, but there's a need for more quantifiable metrics to enhance impact. There are instances of repetitive language that could be refined with more varied word choice., score=58, spellCheck=There are no significant spelling issues observed. The text appears well-proofed and error-free, suggesting attention to detail., bulletPointsUsage=The resume effectively uses bullet points to list responsibilities and achievements, but some are overly detailed. Simplifying these for quick reading would be beneficial., weakActionVerbs=The action verbs used could be stronger, as some come across as passive or generic. Replacing them with more dynamic alternatives can help in conveying a greater sense of accomplishment., scale=100, quantifyingImpact=Some sections do include quantifiable data, such as resolution rates and user support statistics. However, additional metrics would strengthen the depiction of duties and achievements., repetitionAvoidance=There is some repetition in action verbs and sentence structures. Utilizing a broader range of synonyms could reduce monotony and improve engagement., accomplishmentLanguage=The resume occasionally uses accomplishment-driven language, but it could be more consistent. More examples of specific outcomes due to the applicant's efforts would enhance this.}, crispness={feedback=While the resume is rich in content, it could benefit from more concise language. Reducing verbosity can better highlight key achievements and capabilities., resumeLength=The resume is on the lengthy side for the given amount of experience. Cutting down on older or less relevant roles could improve focus on recent accomplishments., score=56, bulletPointsCount=The volume of bullet points is excessive in spots, which can lessen their impact. A more selective approach would improve the content's effectiveness., fillerWords=There is a noticeable use of filler words that could be edited out for a more concise presentation. Streamlining the language will help in conveying a sharper professional image., bulletPointLength=Several bullet points are overly lengthy, resembling complete sentences rather than concise notes. Shortening them can improve readability and ease of understanding., scale=100}, qualityAddOn={feedback=The resume follows good stylistic norms, but there are areas for refinement. Consistency in formatting and eliminating buzzwords could enhance clarity., score=62, buzzwordsCliches=Some sections rely on generic buzzwords like 'proven expertise' and 'driving service excellence.' Using more specific language would paint a clearer picture of the applicant's skills., datesFormatting=The date formatting is consistent throughout the resume which aids in readability. Ensuring this consistency across all sections is well-managed., activeVoice=The majority of content is written in an active voice, which effectively conveys the applicant's direct contributions. Ensuring all statements maintain this tone will enhance engagement., scale=100, personalPronounsUsage=The resume appropriately avoids the use of personal pronouns, maintaining a professional tone. This allows for a more universal appeal to potential employers.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T12:07:21.202462, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 12:07:21, id=4cc07279-9b39-4db9-9ae4-1084ef5f6230, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 12:07:18, status=ringing}

{created_at_str=2025-10-04 12:07:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-04T12:07:18.197665, scheduled_at=2025-10-04T12:07:18.197639, custom_extractions=null, telephony_data={duration=0.0, to_number=+919740735928, provider_call_id=92e2e9ab-30e7-439a-a5c9-ac0f42f142ce, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=2025-10-04 17:26:51, callback_request_id=null, is_callback=null, fullName=Shivangi, resume_review_id=68e10b3e9f941c720e6ef1dc, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a straightforward layout with well-defined sections, making it easy to read. However, the contact details at the beginning could be more neatly aligned for clarity., score=65, readability=Overall readability is good, with essential elements clearly outlined and bullet points enhancing understanding. There is room to improve the text's alignment and spacing for better visual appeal., essentialSectionsPresence=Essential sections like Experience, Education, and Skills are present and structured adequately. However, listing accomplishments in reverse chronological order could enhance focus on recent experiences., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with clearly labeled sections aiding compatibility. However, more attention to keyword optimization based on the target role could improve ATS scores., score=60, scale=100, keyElementsReadableByATS=All key elements such as experience, education, and contact information are positioned appropriately for ATS reading. Ensuring these components include relevant job-specific keywords would enhance ATS success.}, impact={feedback=The resume includes many bullet points, but there's a need for more quantifiable metrics to enhance impact. There are instances of repetitive language that could be refined with more varied word choice., score=58, spellCheck=There are no significant spelling issues observed. The text appears well-proofed and error-free, suggesting attention to detail., bulletPointsUsage=The resume effectively uses bullet points to list responsibilities and achievements, but some are overly detailed. Simplifying these for quick reading would be beneficial., weakActionVerbs=The action verbs used could be stronger, as some come across as passive or generic. Replacing them with more dynamic alternatives can help in conveying a greater sense of accomplishment., scale=100, quantifyingImpact=Some sections do include quantifiable data, such as resolution rates and user support statistics. However, additional metrics would strengthen the depiction of duties and achievements., repetitionAvoidance=There is some repetition in action verbs and sentence structures. Utilizing a broader range of synonyms could reduce monotony and improve engagement., accomplishmentLanguage=The resume occasionally uses accomplishment-driven language, but it could be more consistent. More examples of specific outcomes due to the applicant's efforts would enhance this.}, crispness={feedback=While the resume is rich in content, it could benefit from more concise language. Reducing verbosity can better highlight key achievements and capabilities., resumeLength=The resume is on the lengthy side for the given amount of experience. Cutting down on older or less relevant roles could improve focus on recent accomplishments., score=56, bulletPointsCount=The volume of bullet points is excessive in spots, which can lessen their impact. A more selective approach would improve the content's effectiveness., fillerWords=There is a noticeable use of filler words that could be edited out for a more concise presentation. Streamlining the language will help in conveying a sharper professional image., bulletPointLength=Several bullet points are overly lengthy, resembling complete sentences rather than concise notes. Shortening them can improve readability and ease of understanding., scale=100}, qualityAddOn={feedback=The resume follows good stylistic norms, but there are areas for refinement. Consistency in formatting and eliminating buzzwords could enhance clarity., score=62, buzzwordsCliches=Some sections rely on generic buzzwords like 'proven expertise' and 'driving service excellence.' Using more specific language would paint a clearer picture of the applicant's skills., datesFormatting=The date formatting is consistent throughout the resume which aids in readability. Ensuring this consistency across all sections is well-managed., activeVoice=The majority of content is written in an active voice, which effectively conveys the applicant's direct contributions. Ensuring all statements maintain this tone will enhance engagement., scale=100, personalPronounsUsage=The resume appropriately avoids the use of personal pronouns, maintaining a professional tone. This allows for a more universal appeal to potential employers.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T12:07:20.008011, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 12:07:20, id=4cc07279-9b39-4db9-9ae4-1084ef5f6230, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 12:07:18, status=initiated}
Context Details
{recipient_phone_number=+919740735928, recipient_data={recipient_phone_number=null, review_completed=2025-10-04 17:26:51, callback_request_id=null, is_callback=null, fullName=Shivangi, resume_review_id=68e10b3e9f941c720e6ef1dc, parentBolnaId=null, attemptType=null}, resume_review_id=null}