Call Details

Bolna ID: 06d16a1a-0a37-48f3-aad7-7068c635d203

Phone: +919789722797

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 54.00s

Cost: ₹10.61

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-04 16:33:14

Ended:
Not set

Last Processed:
2025-10-04 16:36:13

Last Retry At:
2025-10-04 16:36:13

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-04 16:33:15
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-04 16:33:17
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 16:33:19
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 16:33:25
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 16:34:23
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹7.61
Duration: 54.00s
2025-10-04 16:34:28
COMPLETED MAIN
CALLBACK_UPDATE
₹10.61
Duration: 54.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Job Change, disposition_3=Looking for job change}}}
2025-10-04 16:36:13
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-04 16:36:13}
Call History (Raw Callbacks) 5

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user:  yeah hi
assistant:  Hi Faisal, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes please tell me
assistant:  I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah i'm looking for top change
assistant:  Great, Faisal! You have around ten years of experience, right?
user:  no tiniest
assistant:   Sorry, Faisal, did you mean you have less than ten years of experience? Could you please confirm?
user:  yes
assistant:   Thanks for confirming! What kind of roles are you targeting?
user:  it support
assistant:   Got it, Faisal. Are you aware of ATS, the applicant tracking system, and how it impacts
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user:  yeah hi
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user:  yes please tell me
assistant:  I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah i'm looking for top change
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user:  no tiniest
assistant:   Sorry, Faisal, did you mean you have less than ten years of experience? Could you please confirm?
user:  yes
assistant:   Thanks for confirming! What kind of roles are you targeting?
user:  it support
assistant:   Got it, Faisal. Are you aware of ATS, the applicant tracking system, and how it impacts
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This appropriately maintains a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T11:03:19.187578, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 11:03:19, id=06d16a1a-0a37-48f3-aad7-7068c635d203, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 11:03:15, status=ringing}

{created_at_str=2025-10-04 11:03:15, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-04T11:03:15.115471, scheduled_at=2025-10-04T11:03:15.115445, custom_extractions=null, telephony_data={duration=0.0, to_number=+919789722797, provider_call_id=41d7b05a-3764-4436-9b38-0b8ef79f7e6f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919789722797, recipient_data={recipient_phone_number=null, review_completed=2025-10-04 16:23:07, callback_request_id=null, is_callback=null, fullName=Faisal, resume_review_id=68e0fc3a9f941c720e6eeeaa, reviewDetails={overallScore={score=63.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is organized with clear sections such as Profile Summary, Core Competencies, and Professional Experience. However, the alignment inconsistencies somewhat affect the readability of these sections., score=67, readability=Readability is hampered slightly by large blocks of text in the Profile Summary, which could be broken down or bulleted for better clarity. Essential information is visible but might benefit from more logical structure., essentialSectionsPresence=All essential sections, including Experience and Education, are present and arranged in the correct chronological order. The addition of languages and certifications enhances the resume's depth., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, using text-based formatting for sections. Ensuring detailed keywords are embedded will further maximize its scanning potential., score=70, scale=100, keyElementsReadableByATS=Key elements like full name, contact information, and recent employment details are correctly positioned for easy ATS extraction. Introducing more specific role-based keywords would enhance scanning efficiency.}, impact={feedback=The resume uses bullet points effectively in highlighting responsibilities. However, few achievements are quantified, limiting the impact of the demonstrated competencies., score=62, spellCheck=No spelling errors were detected, which enhances the professional presentation. Ensuring spell-check tools are used regularly maintains this standard., bulletPointsUsage=Bullet points are consistently used, which is commendable. However, including more descriptive statistics or quantification could heighten the persuasion in the Professional Experience section., weakActionVerbs=The current use of action verbs is average, with room for stronger alternatives. Replacing verbs like 'managed' with more dynamic ones like 'optimized' or 'enhanced' can convey a stronger message., scale=100, quantifyingImpact=Quantifiable achievements are scarce, diminishing the resume's impact. Including specific numbers or details, like percentage improvement in system performance, would significantly strengthen it., repetitionAvoidance=The resume contains some repetition, particularly in action verbs across different roles, which can make accomplishments seem less unique. Ensuring varied language would improve engagement., accomplishmentLanguage=The language focuses more on duties rather than accomplishments. Shifting to an accomplishment-oriented language would mean emphasizing results and outcomes over tasks.}, crispness={feedback=The resume length is suitable; however, bullet points tend to be overly descriptive, affecting conciseness. Reducing bullet point length can make the document crisper and more focused., resumeLength=The resume is aptly concise given the experience level, which aligns well with expected standards. Keeping the document to one page enhances readability and focus., score=60, bulletPointsCount=The use of bullet points in appropriate sections is good, though there are too many in some areas, leading to potential content overload. This could be trimmed for greater impact., fillerWords=A review reveals several filler words that could be eliminated for a more straightforward narrative. Eliminating these will create a stronger, more concise impact., bulletPointLength=Some bullet points are excessively long, diluting their impact. Shortening these to 1-2 sentences each will maintain the reader's attention and improve clarity., scale=100}, qualityAddOn={feedback=The style is generally effective, though buzzwords detract from authenticity. Consistency in date formatting needs attention to improve readability., score=59, buzzwordsCliches=Common buzzwords like 'proven track record' and 'business-critical workloads' are used, which could be replaced with specific examples or outcomes for authenticity., datesFormatting=Date formatting lacks uniformity in display, potentially affecting the reader's flow through the resume. Establishing a consistent format for all dates will aid clarity., activeVoice=Active voice is generally used, aiding directness and focus. Maintaining this across all sections reinforces engagement and clarity., scale=100, personalPronounsUsage=The resume does not use personal pronouns, adhering to traditional standards. This appropriately maintains a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T11:03:17.05539, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 11:03:17, id=06d16a1a-0a37-48f3-aad7-7068c635d203, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 11:03:15, status=initiated}
Context Details
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