Call Details
Bolna ID:
4f3eeae9-54cd-452e-b695-717f57a3040d
Phone: +916204935147
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 64.60s
Cost: ₹10.98
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-04 16:01:14
Ended:
Not set
Last Processed:
2025-10-04 16:04:13
Last Retry At:
2025-10-04 16:04:13
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi SANTOSH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: जी ok
assistant: Thanks, SANTOSH! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: hello
assistant: Hey SANTOSH, just checking—are you looking for a job change or updating your resume?
user: yes
assistant: Great! You have around ten years of experience, right?
user: yes ma'am
assistant: Nice! What kind of roles are you targeting, SANTOSH
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user: hello
assistant: Hi SANTOSH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: जी ok
assistant: Thanks, SANTOSH! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: hello
assistant: Hey SANTOSH, just checking—are you looking for a job change or updating your resume?
user: yes
assistant: Great! You have around ten years of experience, right?
user: yes ma'am
assistant: Nice! What kind of roles are you targeting, SANTOSH
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{created_at_str=2025-10-04 10:31:14, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-04T10:31:14.731989, scheduled_at=2025-10-04T10:31:14.731963, custom_extractions=null, telephony_data={duration=0.0, to_number=+916204935147, provider_call_id=39cca977-fd4d-4c35-9173-c597aa7ba59f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916204935147, recipient_data={recipient_phone_number=null, review_completed=2025-10-04 15:50:12, callback_request_id=null, is_callback=null, fullName=SANTOSH, resume_review_id=68e0f4849f941c720e6eed22, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The overall structure of the resume is well-organized but lacks reverse chronological order, particularly in the Experience section. Improving section headers for clarity and ensuring each section is clearly delineated could enhance readability., score=66, readability=Text readability is decent with straightforward language used throughout. However, more consistent formatting, like uniform font size and styles, will improve readability significantly., essentialSectionsPresence=Essential sections such as Experience, Summary, and Skills are present but need minor reorganization for better flow. Consider adding a separate Achievements section to highlight key accomplishments., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, although improvements can be made in the clarity of formatting and keyword optimization. Avoid complex formatting that could confuse ATS systems., score=65, scale=100, keyElementsReadableByATS=Key elements such as name, role, and dates are generally readable by ATS. Adding more relevant keywords related to the warehousing and logistics field will enhance its ATS compatibility.}, impact={feedback=The resume includes some quantified achievements, but there is room for more specific metrics. Use of powerful action verbs needs to be enhanced for a stronger impact., score=58, spellCheck=There are minor spelling errors, especially in company or project descriptions. It is advised to run the resume through a spell checker to eliminate these errors., bulletPointsUsage=Bullet points are utilized, but they need more refinement to ensure clarity and impact. Consider structuring bullet points to follow a formula: Action - Context - Result., weakActionVerbs=Weak verbs like 'managed' and 'led' are used frequently; replacing them with more dynamic verbs like 'optimized' or 'catapulted' would improve impact. Use of thesaurus could assist in finding stronger alternatives., scale=100, quantifyingImpact=Some instances of quantifying achievements are present, however, more detailed metrics could be included. Consider using specific percentages or figures to clearly depict accomplishments., repetitionAvoidance=There is some repetition of roles and tasks which could be consolidated to reduce redundancy. An effort should be made to provide varied descriptions for each role., accomplishmentLanguage=The language starts with highlighting achievements, but emphasis on the results and accomplishments needs more consistency. Implementing a 'results-driven' phrasing method can enhance this.}, crispness={feedback=Resume length is generally appropriate but there's a lack of conciseness in the bullet points which needs addressing. Reducing filler words and focusing on concise bullet points will make the resume crisper., resumeLength=The length of the resume is suitable for the level of experience represented. However, tightening up sections by reducing redundancy could make it more compelling., score=50, bulletPointsCount=The number of bullet points is somewhat excessive, diluting their impact. Prioritize the most significant achievements and condense the list to showcase only the most impressive points., fillerWords=Filler words are present which reduce clarity and directness of the resume. Eliminate unnecessary terms to keep statements straightforward and impactful., bulletPointLength=Bullet points tend to be overly long, often blurring the impact of the main point. Aim for brevity by limiting each bullet point to one to two lines., scale=100}, qualityAddOn={feedback=Stylistic elements like date formatting and active voice need consistency for a polished appearance. Avoid generic terms, and ensure all dates and details align with standard conventions., score=62, buzzwordsCliches=Clichés such as 'dynamic professional' are present and should be minimized in favor of specific achievements or skills. More precise language will enhance the professional tone of the document., datesFormatting=Date formatting is inconsistent, which can disrupt the flow of information. Use a uniform date format to ensure consistency across the resume., activeVoice=Passive voice appears occasionally; switching to active voice will make the writing more impactful. Aim for sentences that lead with action for better engagement., scale=100, personalPronounsUsage=There are no personal pronouns used, aligning with standard resume conventions. This aspect of the resume is correct as it contributes to a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T10:31:17.735427, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 10:31:17, id=4f3eeae9-54cd-452e-b695-717f57a3040d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 10:31:14, status=initiated}
Context Details
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