Call Details

Bolna ID: d412a5a0-cc3e-47b3-93f0-50e1bb69d0ab

Phone: +919967431455

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 46.60s

Cost: ₹8.25

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-04 13:42:15

Ended:
Not set

Last Processed:
2025-10-04 13:45:13

Last Retry At:
2025-10-04 13:45:13

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-04 13:42:13
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-04 13:42:15
initiated MAIN
CALLBACK_PROCESSING
₹0.00
Duration: 0.00s
2025-10-04 13:42:16
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 13:42:18
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 13:43:09
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹5.25
Duration: 46.60s
2025-10-04 13:43:16
COMPLETED MAIN
CALLBACK_UPDATE
₹8.25
Duration: 46.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=No Conversation, disposition_3=}}}
2025-10-04 13:45:13
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-04 13:45:13}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-04 08:12:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=8.25, batch_id=null, cost_breakdown={synthesizer=4.0, transcriber=1.0, synthesizer_breakdown={welcome_message=0, conversation=4.0}, llm=0.246, transfer_cost=0.0, platform=3.0, transcriber_breakdown={analytics=0, conversation=1.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.24, hangup=0}}, created_at=2025-10-04T08:12:13.073311, scheduled_at=2025-10-04T08:12:13.073286, custom_extractions=null, telephony_data={duration=48.0, to_number=+919967431455, provider_call_id=3486c8ab-0aea-4a7b-b6e5-f967b8d61097, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/41fde86a-7b77-497a-8209-d3120dcbb673.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+919967431455, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e0cfb6260f9d4c57afecf8, is_callback=true, fullName=Prannay, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Prannay?
user:  record your name and reason for calling i'll see if this person is available
assistant:  Hi Prannay, this is Anita from Outspark Resume Services. Just wanted to talk about how we can help boost your resume to get more interview calls. When’s a good time to connect?
user:  thanks prani
assistant:  Hey
user:  please stay on the line
assistant:  Sure, Prannay! I’m here. Just let me know when you’re ready to chat.
assistant: Call will now disconnect
, updated_at=2025-10-04T08:13:15.922122, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 08:13:15, id=d412a5a0-cc3e-47b3-93f0-50e1bb69d0ab, campaign_id=null, summary=In the conversation, Anita from Outspark Resume Services called Prannay to discuss how they could help improve his resume for more interview opportunities. Prannay asked Anita to record her name and the reason for the call before confirming if he was available to talk. Anita agreed to stay on the line while Prannay prepared to chat, but the call was then disconnected., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Disconnected", "disposition_2": "No Conversation", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=No Conversation, disposition_3=}}}, smart_status=not_started, conversation_duration=46.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=46.79994, provider_connected=false}, transcriber_duration=46.79994, transcriber_model=nova-3, synthesizer_characters=400, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=74, input=122}, azure_gpt-4_1-mini={output=86, input=5661}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=74, input=122, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=86, input=5661, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 08:12:13, status=completed}

{created_at_str=2025-10-04 08:12:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=5.25, batch_id=null, cost_breakdown={synthesizer=4.0, transcriber=1.0, synthesizer_breakdown={welcome_message=0, conversation=4.0}, llm=0.246, platform=0, transcriber_breakdown={analytics=0, conversation=1.0}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.24, hangup=0}}, created_at=2025-10-04T08:12:13.073311, scheduled_at=2025-10-04T08:12:13.073286, custom_extractions=null, telephony_data={duration=0.0, to_number=+919967431455, provider_call_id=3486c8ab-0aea-4a7b-b6e5-f967b8d61097, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919967431455, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e0cfb6260f9d4c57afecf8, is_callback=true, fullName=Prannay, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Prannay?
user:  record your name and reason for calling i'll see if this person is available
assistant:  Hi Prannay, this is Anita from Outspark Resume Services. Just wanted to talk about how we can help boost your resume to get more interview calls. When’s a good time to connect?
user:  thanks prani
assistant:  Hey
user:  please stay on the line
assistant:  Sure, Prannay! I’m here. Just let me know when you’re ready to chat.
assistant: Call will now disconnect
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Context Details
{recipient_phone_number=+919967431455, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68e0cfb6260f9d4c57afecf8, is_callback=true, fullName=Prannay, resume_review_id=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}