Call Details

Bolna ID: 5430a6f3-58e1-4764-83d1-d24696ebfeb6

Phone: +918347957263

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 43.70s

Cost: ₹8.86

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-04 13:26:17

Ended:
Not set

Last Processed:
2025-10-04 13:29:13

Last Retry At:
2025-10-04 13:29:13

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-04 13:26:18
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-04 13:26:22
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 13:26:24
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 13:26:28
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-04 13:27:16
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹5.86
Duration: 43.70s
2025-10-04 13:27:22
COMPLETED MAIN
CALLBACK_UPDATE
₹8.86
Duration: 43.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Job Change, disposition_3=Work from Home}}}
2025-10-04 13:29:13
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-04 13:29:13}
Call History (Raw Callbacks) 5

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This helps maintain a direct, objective tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that HETAL?
user:  yes
assistant:  Hi HETAL, this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes tell me
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  actually i'm looking for job friend but i strongly only need a work from home
assistant:  Got it, HETAL! We have your experience as ten years, is that correct?
user:  no no fíjese que iba a enviar sobre expediente
assistant:  Sorry, HETAL, could you please repeat that? I didn’t quite catch it.
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user:  yes
assistant:  Hi HETAL, this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes tell me
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  actually i'm looking for job friend but i strongly only need a work from home
assistant:  Got it, HETAL! We have your experience as ten years, is that correct?
user:  no no fíjese que iba a enviar sobre expediente
assistant:  Sorry, HETAL, could you please repeat that? I didn’t quite catch it.
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Streamlining content and improving sentence structure could improve clarity., resumeLength=The overall length seems acceptable for the level of experience, but there's room to cut down on verbose language to maintain focus. Keeping it concise will better highlight key skills and achievements., score=58, bulletPointsCount=Overall, the bullet point count is excessive in some sections, overwhelming the reader. Aim for no more than five bullet points per role to keep it manageable., fillerWords=There are occasional filler words that do not add value to the statements. Removing these can sharpen focus on achievements and qualifications, making each point more powerful., bulletPointLength=Many bullet points are too lengthy, contributing to reader fatigue. Aim to keep bullet points short and impactful, focusing on achievements rather than duties., scale=100}, qualityAddOn={feedback=The resume is marred by some clichés and buzzwords which could detract from its professionalism. A more personalized style with consistent date formatting would enhance the overall presentation., score=62, buzzwordsCliches=The resume uses some commonplace terms and clichés, like 'team player' and 'managed', which could be replaced with more specific, illustrative examples. Avoid generic phrases to distinguish your unique contributions., datesFormatting=Inconsistency in date formatting is noted, which can confuse readers and ATS systems. Adopt a universal format (e.g., Jan 2019 - Dec 2020) across all sections for clarity., activeVoice=The resume generally employs active voice, but there is room for improvement. Consistently applying active voice ensures more engaging and direct statements., scale=100, personalPronounsUsage=The resume properly avoids the use of personal pronouns, adhering to common standards for professional documents. This helps maintain a direct, objective tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T07:56:23.366676, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 07:56:23, id=5430a6f3-58e1-4764-83d1-d24696ebfeb6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 07:56:18, status=ringing}

{created_at_str=2025-10-04 07:56:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-04T07:56:18.163041, scheduled_at=2025-10-04T07:56:18.163012, custom_extractions=null, telephony_data={duration=0.0, to_number=+918347957263, provider_call_id=8571808c-03a6-49ba-9180-764a026804ae, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918347957263, recipient_data={recipient_phone_number=null, review_completed=2025-10-04 13:15:57, callback_request_id=null, is_callback=null, fullName=HETAL, resume_review_id=68e0d08b9f941c720e6ee530, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume generally includes important sections such as Experience, Education, and Skills. However, it is missing a summary section which could provide a stronger introductory context for the candidate., score=66, readability=Readability is slightly hampered by the lack of chronological order in listing experiences. The document needs more uniform headers and clearer separation between different sections for improved readability., essentialSectionsPresence=The critical sections like Experience and Education are present, though the Experience section should be listed in reverse chronological order. Including a summary section would benefit the overall narrative of the resume., scale=100}, atsReadabilityScore={feedback=The resume's structure is decent for ATS readability but could benefit from more industry-specific keywords. Ensure all key sections are labeled for easier parsing., score=65, scale=100, keyElementsReadableByATS=Key elements like name and contact information are readable, but adding more job-specific keywords can enhance visibility in ATS searches. Ensure structured headings and labels for each section to improve parsing.}, impact={feedback=Impact is moderately presented with some use of quantifiable achievements. However, it lacks consistent usage of strong, active verbs and could benefit from more specific metrics to boost effectiveness., score=60, spellCheck=The resume appears to be free of glaring spelling errors, maintaining professionalism. However, always ensure thorough checks to avoid any typos, especially in key sections., bulletPointsUsage=Bullet points are effectively utilized, making the content easier to digest. However, some bullet points are overly lengthy and could be more concise to enhance their impact., weakActionVerbs=The resume occasionally uses weak verbs where stronger, action-oriented verbs could give more weight. Replacing verbs like 'managed' with 'boosted' or 'enhanced' would improve perceived impact., scale=100, quantifyingImpact=There is limited use of quantifiable metrics, reducing potential impact. It’s recommended to include specific metrics, like 'increased traffic by 30%', to better showcase achievements., repetitionAvoidance=Some repetition is seen with action verbs across various roles, which could be reduced by diversifying vocabulary and focusing on unique accomplishments. Avoid repeating the same phrases to maintain reader interest., accomplishmentLanguage=The document uses some accomplishment-oriented language, but it is not consistent throughout. Incorporating more result-driven language will make the accomplishments more compelling.}, crispness={feedback=The resume's length is appropriate, but it suffers from unnecessary words and overly complex statements which dilute key messages. Streamlining content and improving sentence structure could improve clarity., resumeLength=The overall length seems acceptable for the level of experience, but there's room to cut down on verbose language to maintain focus. Keeping it concise will better highlight key skills and achievements., score=58, bulletPointsCount=Overall, the bullet point count is excessive in some sections, overwhelming the reader. Aim for no more than five bullet points per role to keep it manageable., fillerWords=There are occasional filler words that do not add value to the statements. Removing these can sharpen focus on achievements and qualifications, making each point more powerful., bulletPointLength=Many bullet points are too lengthy, contributing to reader fatigue. Aim to keep bullet points short and impactful, focusing on achievements rather than duties., scale=100}, qualityAddOn={feedback=The resume is marred by some clichés and buzzwords which could detract from its professionalism. A more personalized style with consistent date formatting would enhance the overall presentation., score=62, buzzwordsCliches=The resume uses some commonplace terms and clichés, like 'team player' and 'managed', which could be replaced with more specific, illustrative examples. Avoid generic phrases to distinguish your unique contributions., datesFormatting=Inconsistency in date formatting is noted, which can confuse readers and ATS systems. Adopt a universal format (e.g., Jan 2019 - Dec 2020) across all sections for clarity., activeVoice=The resume generally employs active voice, but there is room for improvement. Consistently applying active voice ensures more engaging and direct statements., scale=100, personalPronounsUsage=The resume properly avoids the use of personal pronouns, adhering to common standards for professional documents. This helps maintain a direct, objective tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-04T07:56:21.491001, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-04 07:56:21, id=5430a6f3-58e1-4764-83d1-d24696ebfeb6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-04 07:56:18, status=initiated}
Context Details
{recipient_phone_number=+918347957263, recipient_data={recipient_phone_number=null, review_completed=2025-10-04 13:15:57, callback_request_id=null, is_callback=null, fullName=HETAL, resume_review_id=68e0d08b9f941c720e6ee530, parentBolnaId=null, attemptType=null}, resume_review_id=null}