Call Details

Bolna ID: 524ee22d-b56b-4088-8d05-da1713909985

Phone: +919910216176

From: +918035316264

Status: BUSY

Processing: BUSY

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-03 11:52:59

Ended:
2025-10-03 06:23:23

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-03 11:58:23

Next Call Scheduled:
2025-10-03 11:58:23

Call Timeline 5
2025-10-03 11:53:04
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 11:53:06
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 11:53:23
RETRY_SCHEDULED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_reason=busy, scheduled_for=2025-10-03T11:58:23.794987740}
2025-10-03 11:53:23
RETRY_SCHEDULED MAIN
INTELLIGENT_RETRY
₹0.00
Duration: 0.00s
Metadata: {createdAtStr=2025-10-03 11:53:23, scheduled_for=2025-10-03T11:58:23.794987740, outcome=busy}
2025-10-03 11:53:23
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
Call History (Raw Callbacks) 3

{created_at_str=2025-10-03 06:23:00, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-03T06:23:00.99404, scheduled_at=2025-10-03T06:23:00.994017, custom_extractions=null, telephony_data={duration=0.0, to_number=+919910216176, provider_call_id=3316531f-61df-4ab4-a53f-ac9521db0e52, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919910216176, recipient_data={recipient_phone_number=null, review_completed=2025-10-03 11:42:41, callback_request_id=null, is_callback=null, fullName=Ruchika, resume_review_id=68df68ff9f941c720e6eb896, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with essential sections present, making it easy to navigate. The experience and education sections are well-organized, aiding readability for both humans and ATS systems., score=68, readability=The use of clear headings and consistent formatting enhances readability. Consider bolding the job titles and company names for better visual impact, specifically when the resume is parsed by different systems., essentialSectionsPresence=All key sections like Summary, Experience, Skills, and Education are included, which is crucial for showcasing the candidate's profile. Ensure reverse chronological order for the Experience section is maintained for effective searchability., scale=100}, atsReadabilityScore={feedback=Your current resume has good readability for ATS systems. Review the format for further enhancement and remove any use of custom formats, score=60, scale=100, keyElementsReadableByATS=Ensure key elements like your full name, contact information, job titles, company names, and dates are easily parsed by ATS. Incorporate industry-specific keywords and technical skills in your skills section.}, impact={feedback=The bullet points effectively describe the roles and responsibilities. There is room to enhance the impact by quantifying achievements with data-driven results., score=62, spellCheck=A thorough spellcheck has been conducted on your resume, and no spelling errors were detected., bulletPointsUsage=The bullet points are used consistently throughout the experience section to highlight responsibilities and accomplishments. Review each point to ensure the start of each sentence is impactful with action verbs., weakActionVerbs=The use of active verbs is good currently. Replace weak verbs like 'Responsible for' with stronger actions, like 'implemented,' 'developed,' or 'managed' to boost each point., scale=100, quantifyingImpact=Adding quantifiable results, such as 'Reduced defect rates by 15%' or 'Improved testing efficiency by 10%', would significantly increase the impact. Focus on metrics that show direct contributions., repetitionAvoidance=While repetition of action verbs is minimal, ensure variety in your phrasing to keep the content engaging. Review and consolidate similar points., accomplishmentLanguage=Focus more on accomplishments and results achieved in each role. Frame the bullet points in a way that you highlight the value you brought to your employer.}, crispness={feedback=The resume's length is appropriate for the experience level, but there is space to condense it. There is room to remove filler words, which will increase its impact., resumeLength=The resume is well within the acceptable length for a professional with nine years of experience, but be concise for better impression through ATS., score=58, bulletPointsCount=The number of bullet points per role is appropriate. Aim to consolidate similar points where possible by reviewing and editing each item with strong action verbs to create one impact statement., fillerWords=Eliminate filler words like 'responsible for' or phrases that do not add any value/meaning or impact to the role., bulletPointLength=Some bullet points can be shortened for a more impactful impression and improved readability. Focus on the essential details and eliminate unnecessary words., scale=100}, qualityAddOn={feedback=Avoid overly used buzzwords by specifying your skills and expertise to add more value. The date formatting and pronoun usage are fine, enhancing the overall quality., score=65, buzzwordsCliches=Avoid general terms such as 'team player' and be specific about your skill sets, like the exact tools you used. This specificity makes the resume more impactful., datesFormatting=Ensure the dates are consistently formatted. Consider using a standardized format (e.g., MM/YYYY or Month YYYY) for consistency across all entries., activeVoice=The use of the active voice is well-implemented throughout the resume, making the description of your work experience clear and engaging., scale=100, personalPronounsUsage=The resume generally avoids the usage of personal pronouns. Make it consistent across all points and focus on the tasks you accomplished.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-03T06:23:23.17628, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 06:23:23, id=524ee22d-b56b-4088-8d05-da1713909985, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=136, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=136}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 06:23:00, status=busy}

{created_at_str=2025-10-03 06:23:00, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-03T06:23:00.99404, scheduled_at=2025-10-03T06:23:00.994017, custom_extractions=null, telephony_data={duration=0.0, to_number=+919910216176, provider_call_id=3316531f-61df-4ab4-a53f-ac9521db0e52, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919910216176, recipient_data={recipient_phone_number=null, review_completed=2025-10-03 11:42:41, callback_request_id=null, is_callback=null, fullName=Ruchika, resume_review_id=68df68ff9f941c720e6eb896, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with essential sections present, making it easy to navigate. The experience and education sections are well-organized, aiding readability for both humans and ATS systems., score=68, readability=The use of clear headings and consistent formatting enhances readability. Consider bolding the job titles and company names for better visual impact, specifically when the resume is parsed by different systems., essentialSectionsPresence=All key sections like Summary, Experience, Skills, and Education are included, which is crucial for showcasing the candidate's profile. Ensure reverse chronological order for the Experience section is maintained for effective searchability., scale=100}, atsReadabilityScore={feedback=Your current resume has good readability for ATS systems. Review the format for further enhancement and remove any use of custom formats, score=60, scale=100, keyElementsReadableByATS=Ensure key elements like your full name, contact information, job titles, company names, and dates are easily parsed by ATS. Incorporate industry-specific keywords and technical skills in your skills section.}, impact={feedback=The bullet points effectively describe the roles and responsibilities. There is room to enhance the impact by quantifying achievements with data-driven results., score=62, spellCheck=A thorough spellcheck has been conducted on your resume, and no spelling errors were detected., bulletPointsUsage=The bullet points are used consistently throughout the experience section to highlight responsibilities and accomplishments. Review each point to ensure the start of each sentence is impactful with action verbs., weakActionVerbs=The use of active verbs is good currently. Replace weak verbs like 'Responsible for' with stronger actions, like 'implemented,' 'developed,' or 'managed' to boost each point., scale=100, quantifyingImpact=Adding quantifiable results, such as 'Reduced defect rates by 15%' or 'Improved testing efficiency by 10%', would significantly increase the impact. Focus on metrics that show direct contributions., repetitionAvoidance=While repetition of action verbs is minimal, ensure variety in your phrasing to keep the content engaging. Review and consolidate similar points., accomplishmentLanguage=Focus more on accomplishments and results achieved in each role. Frame the bullet points in a way that you highlight the value you brought to your employer.}, crispness={feedback=The resume's length is appropriate for the experience level, but there is space to condense it. There is room to remove filler words, which will increase its impact., resumeLength=The resume is well within the acceptable length for a professional with nine years of experience, but be concise for better impression through ATS., score=58, bulletPointsCount=The number of bullet points per role is appropriate. Aim to consolidate similar points where possible by reviewing and editing each item with strong action verbs to create one impact statement., fillerWords=Eliminate filler words like 'responsible for' or phrases that do not add any value/meaning or impact to the role., bulletPointLength=Some bullet points can be shortened for a more impactful impression and improved readability. Focus on the essential details and eliminate unnecessary words., scale=100}, qualityAddOn={feedback=Avoid overly used buzzwords by specifying your skills and expertise to add more value. The date formatting and pronoun usage are fine, enhancing the overall quality., score=65, buzzwordsCliches=Avoid general terms such as 'team player' and be specific about your skill sets, like the exact tools you used. This specificity makes the resume more impactful., datesFormatting=Ensure the dates are consistently formatted. Consider using a standardized format (e.g., MM/YYYY or Month YYYY) for consistency across all entries., activeVoice=The use of the active voice is well-implemented throughout the resume, making the description of your work experience clear and engaging., scale=100, personalPronounsUsage=The resume generally avoids the usage of personal pronouns. Make it consistent across all points and focus on the tasks you accomplished.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-03T06:23:05.572395, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 06:23:05, id=524ee22d-b56b-4088-8d05-da1713909985, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=136, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=136}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 06:23:00, status=ringing}

{created_at_str=2025-10-03 06:23:00, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-03T06:23:00.99404, scheduled_at=2025-10-03T06:23:00.994017, custom_extractions=null, telephony_data={duration=0.0, to_number=+919910216176, provider_call_id=3316531f-61df-4ab4-a53f-ac9521db0e52, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919910216176, recipient_data={recipient_phone_number=null, review_completed=2025-10-03 11:42:41, callback_request_id=null, is_callback=null, fullName=Ruchika, resume_review_id=68df68ff9f941c720e6eb896, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with essential sections present, making it easy to navigate. The experience and education sections are well-organized, aiding readability for both humans and ATS systems., score=68, readability=The use of clear headings and consistent formatting enhances readability. Consider bolding the job titles and company names for better visual impact, specifically when the resume is parsed by different systems., essentialSectionsPresence=All key sections like Summary, Experience, Skills, and Education are included, which is crucial for showcasing the candidate's profile. Ensure reverse chronological order for the Experience section is maintained for effective searchability., scale=100}, atsReadabilityScore={feedback=Your current resume has good readability for ATS systems. Review the format for further enhancement and remove any use of custom formats, score=60, scale=100, keyElementsReadableByATS=Ensure key elements like your full name, contact information, job titles, company names, and dates are easily parsed by ATS. Incorporate industry-specific keywords and technical skills in your skills section.}, impact={feedback=The bullet points effectively describe the roles and responsibilities. There is room to enhance the impact by quantifying achievements with data-driven results., score=62, spellCheck=A thorough spellcheck has been conducted on your resume, and no spelling errors were detected., bulletPointsUsage=The bullet points are used consistently throughout the experience section to highlight responsibilities and accomplishments. Review each point to ensure the start of each sentence is impactful with action verbs., weakActionVerbs=The use of active verbs is good currently. Replace weak verbs like 'Responsible for' with stronger actions, like 'implemented,' 'developed,' or 'managed' to boost each point., scale=100, quantifyingImpact=Adding quantifiable results, such as 'Reduced defect rates by 15%' or 'Improved testing efficiency by 10%', would significantly increase the impact. Focus on metrics that show direct contributions., repetitionAvoidance=While repetition of action verbs is minimal, ensure variety in your phrasing to keep the content engaging. Review and consolidate similar points., accomplishmentLanguage=Focus more on accomplishments and results achieved in each role. Frame the bullet points in a way that you highlight the value you brought to your employer.}, crispness={feedback=The resume's length is appropriate for the experience level, but there is space to condense it. There is room to remove filler words, which will increase its impact., resumeLength=The resume is well within the acceptable length for a professional with nine years of experience, but be concise for better impression through ATS., score=58, bulletPointsCount=The number of bullet points per role is appropriate. Aim to consolidate similar points where possible by reviewing and editing each item with strong action verbs to create one impact statement., fillerWords=Eliminate filler words like 'responsible for' or phrases that do not add any value/meaning or impact to the role., bulletPointLength=Some bullet points can be shortened for a more impactful impression and improved readability. Focus on the essential details and eliminate unnecessary words., scale=100}, qualityAddOn={feedback=Avoid overly used buzzwords by specifying your skills and expertise to add more value. The date formatting and pronoun usage are fine, enhancing the overall quality., score=65, buzzwordsCliches=Avoid general terms such as 'team player' and be specific about your skill sets, like the exact tools you used. This specificity makes the resume more impactful., datesFormatting=Ensure the dates are consistently formatted. Consider using a standardized format (e.g., MM/YYYY or Month YYYY) for consistency across all entries., activeVoice=The use of the active voice is well-implemented throughout the resume, making the description of your work experience clear and engaging., scale=100, personalPronounsUsage=The resume generally avoids the usage of personal pronouns. Make it consistent across all points and focus on the tasks you accomplished.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-03T06:23:04.251776, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 06:23:04, id=524ee22d-b56b-4088-8d05-da1713909985, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=136, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=136}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 06:23:00, status=initiated}