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Call Details

Bolna ID: 1939828d-ed73-431b-bb9f-264bc136c24c

Phone: +919948734911

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 6.00s

Cost: ₹1.94

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-03 05:28:28

Ended:
2025-10-03 05:29:05

Last Processed:
2025-10-03 11:00:28

Last Retry At:
2025-10-03 11:00:28

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-03 10:58:28
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-03 10:58:31
initiated MAIN
CALLBACK_PROCESSING
₹0.00
Duration: 0.00s
2025-10-03 10:58:32
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-03 10:58:32}
2025-10-03 10:58:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 10:58:50
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 10:59:00
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.44
Duration: 6.00s
2025-10-03 10:59:06
COMPLETED MAIN
CALLBACK_UPDATE
₹1.94
Duration: 6.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Contacted, disposition_2=No Response, disposition_3=}}}
2025-10-03 11:00:28
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-03 11:00:28}
Call History (Raw Callbacks) 5 

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user:  hello
assistant:  Hey
, updated_at=2025-10-03T05:29:05.399848, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 05:29:05, id=1939828d-ed73-431b-bb9f-264bc136c24c, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a phone call with Civin to check on how he is doing. The conversation began with a friendly greeting., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Contacted", "disposition_2": "No Response", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Contacted, disposition_2=No Response, disposition_3=}}}, smart_status=not_started, conversation_duration=6.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=6.1999373, provider_connected=false}, transcriber_duration=6.1999373, transcriber_model=nova-3, synthesizer_characters=33, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=73, input=88}, azure_gpt-4_1-mini={output=10, input=2625}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=35, input=44, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=44, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=10, input=2625, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 05:28:28, status=completed}

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user:  hello
assistant:  Hey
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{created_at_str=2025-10-03 05:28:28, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-03T05:28:28.647338, scheduled_at=2025-10-03T05:28:28.647311, custom_extractions=null, telephony_data={duration=0.0, to_number=+919948734911, provider_call_id=3dba1e6a-740d-47ad-b563-2b6dbc53bd80, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919948734911, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=68dbd51a014c490b233f7465, is_callback=true, fullName=Civin, resume_review_id=null, reviewDetails=null, parentBolnaId=null, attemptType=CALLBACK}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-03T05:28:32.418317, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 05:28:32, id=1939828d-ed73-431b-bb9f-264bc136c24c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 05:28:28, status=ringing}

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Context Details 
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