Call Details

Bolna ID: 0570b1c7-2035-4c9b-b5d8-b35e51ad5b72

Phone: +916362252924

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 6.10s

Cost: ₹1.88

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-03 05:28:29

Ended:
2025-10-03 05:29:09

Last Processed:
2025-10-03 11:00:29

Last Retry At:
2025-10-03 11:00:29

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 9
2025-10-03 10:58:30
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-03 10:58:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 10:58:32
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-03 10:58:32}
2025-10-03 10:58:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 10:58:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 10:58:54
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 10:59:05
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.38
Duration: 6.10s
2025-10-03 10:59:10
COMPLETED MAIN
CALLBACK_UPDATE
₹1.88
Duration: 6.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Contacted, disposition_2=, disposition_3=}}}
2025-10-03 11:00:29
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-03 11:00:29}
Call History (Raw Callbacks) 6

{created_at_str=2025-10-03 05:28:29, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=1.88, batch_id=null, cost_breakdown={synthesizer=0.27, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0.27}, llm=0.112, transfer_cost=0.0, platform=1.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.003, extraction=0.003, conversation=0.106, hangup=0}}, created_at=2025-10-03T05:28:29.910224, scheduled_at=2025-10-03T05:28:29.910196, custom_extractions=null, telephony_data={duration=7.0, to_number=+916362252924, provider_call_id=412b73e4-22c2-4c52-b09e-40e27d3c2982, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/b4254d69-60f9-49b3-87b6-7aceb39a790f.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+916362252924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=75bb918d-291f-4a65-a5f2-c4f7abf973fd, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=medium, follow_up_needed=no, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi   this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey
, updated_at=2025-10-03T05:29:09.638542, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 05:29:09, id=0570b1c7-2035-4c9b-b5d8-b35e51ad5b72, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a phone call to the user. The conversation began with a friendly greeting, but no further details were discussed in the provided transcript., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Contacted", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Contacted, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=6.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=6.1999373, provider_connected=false}, transcriber_duration=6.1999373, transcriber_model=nova-3, synthesizer_characters=27, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=77, input=84}, azure_gpt-4_1-mini={output=8, input=2630}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=39, input=42, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=42, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=8, input=2630, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 05:28:29, status=completed}

{created_at_str=2025-10-03 05:28:29, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.38, batch_id=null, cost_breakdown={synthesizer=0.27, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0.27}, llm=0.112, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.003, extraction=0.003, conversation=0.106, hangup=0}}, created_at=2025-10-03T05:28:29.910224, scheduled_at=2025-10-03T05:28:29.910196, custom_extractions=null, telephony_data={duration=0.0, to_number=+916362252924, provider_call_id=412b73e4-22c2-4c52-b09e-40e27d3c2982, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916362252924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=75bb918d-291f-4a65-a5f2-c4f7abf973fd, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=medium, follow_up_needed=no, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi   this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey
, updated_at=2025-10-03T05:29:04.505968, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 05:29:04, id=0570b1c7-2035-4c9b-b5d8-b35e51ad5b72, campaign_id=null, summary=Anita from Outspark, a career services platform, initiated a phone call to the user. The conversation began with a friendly greeting, but no further details were discussed in the provided transcript., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=6.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=6.1999373, provider_connected=false}, transcriber_duration=6.1999373, transcriber_model=nova-3, synthesizer_characters=27, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=77, input=84}, azure_gpt-4_1-mini={output=8, input=2630}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=39, input=42, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=42, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=8, input=2630, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 05:28:29, status=call-disconnected}

{created_at_str=2025-10-03 05:28:29, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-03T05:28:29.910224, scheduled_at=2025-10-03T05:28:29.910196, custom_extractions=null, telephony_data={duration=0.0, to_number=+916362252924, provider_call_id=412b73e4-22c2-4c52-b09e-40e27d3c2982, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916362252924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=75bb918d-291f-4a65-a5f2-c4f7abf973fd, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-03T05:28:53.712923, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 05:28:53, id=0570b1c7-2035-4c9b-b5d8-b35e51ad5b72, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 05:28:29, status=in-progress}

{created_at_str=2025-10-03 05:28:29, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-03T05:28:29.910224, scheduled_at=2025-10-03T05:28:29.910196, custom_extractions=null, telephony_data={duration=0.0, to_number=+916362252924, provider_call_id=412b73e4-22c2-4c52-b09e-40e27d3c2982, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916362252924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=75bb918d-291f-4a65-a5f2-c4f7abf973fd, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-03T05:28:33.08324, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 05:28:33, id=0570b1c7-2035-4c9b-b5d8-b35e51ad5b72, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 05:28:29, status=ringing}

{created_at_str=2025-10-03 05:28:29, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-03T05:28:29.910224, scheduled_at=2025-10-03T05:28:29.910196, custom_extractions=null, telephony_data={duration=0.0, to_number=+916362252924, provider_call_id=412b73e4-22c2-4c52-b09e-40e27d3c2982, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916362252924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=75bb918d-291f-4a65-a5f2-c4f7abf973fd, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-03T05:28:33.08324, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 05:28:33, id=0570b1c7-2035-4c9b-b5d8-b35e51ad5b72, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 05:28:29, status=ringing}

{created_at_str=2025-10-03 05:28:29, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-03T05:28:29.910224, scheduled_at=2025-10-03T05:28:29.910196, custom_extractions=null, telephony_data={duration=0.0, to_number=+916362252924, provider_call_id=412b73e4-22c2-4c52-b09e-40e27d3c2982, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916362252924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=75bb918d-291f-4a65-a5f2-c4f7abf973fd, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-03T05:28:30.523292, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 05:28:30, id=0570b1c7-2035-4c9b-b5d8-b35e51ad5b72, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 05:28:29, status=initiated}
Context Details
{recipient_phone_number=+916362252924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=75bb918d-291f-4a65-a5f2-c4f7abf973fd, attemptType=RESCHEDULE}, resume_review_id=null}