Call Details

Bolna ID: c11bb3c2-4faf-4bcb-8046-c9a19428e8ae

Phone: +918390330355

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-03 05:28:29

Ended:
2025-10-03 05:29:16

Last Processed:
2025-10-03 11:00:28

Last Retry At:
2025-10-03 11:00:28

Next Retry Scheduled:
2025-10-03 11:09:16

Next Call Scheduled:
2025-10-03 11:09:16

Call Timeline 8
2025-10-03 10:58:29
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-03 10:58:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 10:58:32
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-03 10:58:32}
2025-10-03 10:58:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 10:59:16
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-03 10:59:16
NO_ANSWER_CHECK MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {createdAtStr=2025-10-03 10:59:16}
2025-10-03 10:59:16
RETRY_SCHEDULED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_reason=no_answer, scheduled_for=2025-10-03T11:09:16.839650215}
2025-10-03 11:00:28
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-03 11:00:28}
Call History (Raw Callbacks) 3

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{created_at_str=2025-10-03 05:28:29, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-03T05:28:29.311556, scheduled_at=2025-10-03T05:28:29.311524, custom_extractions=null, telephony_data={duration=0.0, to_number=+918390330355, provider_call_id=6681db2a-aedf-4fc1-a48e-fa05f08c25c1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918390330355, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=343ef1f7-7ad9-4ca7-b038-b1159e3357f9, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-03T05:28:32.350099, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 05:28:32, id=c11bb3c2-4faf-4bcb-8046-c9a19428e8ae, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 05:28:29, status=ringing}

{created_at_str=2025-10-03 05:28:29, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-03T05:28:29.311556, scheduled_at=2025-10-03T05:28:29.311524, custom_extractions=null, telephony_data={duration=0.0, to_number=+918390330355, provider_call_id=6681db2a-aedf-4fc1-a48e-fa05f08c25c1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918390330355, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=343ef1f7-7ad9-4ca7-b038-b1159e3357f9, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-03T05:28:30.516945, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-03 05:28:30, id=c11bb3c2-4faf-4bcb-8046-c9a19428e8ae, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-03 05:28:29, status=initiated}
Context Details
{recipient_phone_number=+918390330355, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=343ef1f7-7ad9-4ca7-b038-b1159e3357f9, attemptType=RESCHEDULE}, resume_review_id=null}