Call Details
Bolna ID:
10fd601f-aca4-400b-b2cb-d0f1f7d15587
Phone: +919711797533
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 24.40s
Cost: ₹2.44
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-01 12:17:47
Ended:
2025-10-01 12:18:42
Last Processed:
2025-10-01 17:50:16
Last Retry At:
2025-10-01 17:50:16
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
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user: hello
assistant: Hey, can you hear me clear?
user: yes
assistant: Great! Is this a good time to connect for a quick chat?
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user: hello
assistant: Hey, can you hear me clear?
user: yes
assistant: Great! Is this a good time to connect for a quick chat?
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Context Details
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