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Call Details

Bolna ID: 71065152-c0fa-427e-bae8-59a52b565161

Phone: +919963662050

From: +918035316264

Status: no-answer

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-01 09:24:56

Ended:
2025-10-01 09:25:58

Last Processed:
2025-10-01 17:24:53

Last Retry At:
2025-10-01 17:24:53

Next Retry Scheduled:
2025-10-01 15:05:59

Next Call Scheduled:
2025-10-01 15:05:59

Call Timeline 7
2025-10-01 14:54:57
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-01 14:55:01
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-01 14:55:02
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-01 14:55:59
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-01 14:55:59
NO_ANSWER_CHECK MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {createdAtStr=2025-10-01 14:55:59}
2025-10-01 14:55:59
RETRY_SCHEDULED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_reason=no_answer, scheduled_for=2025-10-01T15:05:59.125741198}
2025-10-01 17:24:53
RETRY_OUTCOME MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
Metadata: {child_bolna_id=91ed69b9-2162-46fa-be3e-f03998a6a560, outcome=BUSY}
Call History (Raw Callbacks) 6 

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{created_at_str=2025-10-01 11:54:46, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-01T11:54:46.521595, scheduled_at=2025-10-01T11:54:46.52156, custom_extractions=null, telephony_data={duration=0.0, to_number=+919963662050, provider_call_id=d28997e4-de18-4230-b626-495a7b78fce1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919963662050, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=71065152-c0fa-427e-bae8-59a52b565161, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-01T11:54:51.074236, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-01 11:54:51, id=91ed69b9-2162-46fa-be3e-f03998a6a560, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-01 11:54:46, status=ringing}

{created_at_str=2025-10-01 11:54:46, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-01T11:54:46.521595, scheduled_at=2025-10-01T11:54:46.52156, custom_extractions=null, telephony_data={duration=0.0, to_number=+919963662050, provider_call_id=d28997e4-de18-4230-b626-495a7b78fce1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919963662050, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=71065152-c0fa-427e-bae8-59a52b565161, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-01T11:54:49.517945, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-01 11:54:49, id=91ed69b9-2162-46fa-be3e-f03998a6a560, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-01 11:54:46, status=initiated}

{created_at_str=2025-10-01 09:24:56, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-01T09:24:56.951579, scheduled_at=2025-10-01T09:24:56.951544, custom_extractions=null, telephony_data={duration=0.0, to_number=+919963662050, provider_call_id=9b660510-37f5-4572-92f0-567d98a909df, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919963662050, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2999e2e3-a0a5-449b-8732-c814051e407c, attemptType=RESCHEDULE}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-01T09:25:58.510181, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-01 09:25:58, id=71065152-c0fa-427e-bae8-59a52b565161, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-01 09:24:56, status=no-answer}

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