Call Details
Bolna ID:
c257f9a5-2c53-4bd2-a040-144e4cbf1c11
Phone: +918147766693
From: +918035316264
Status: COMPLETED
Processing: COMPLETED
Duration: 26.00s
Cost: ₹5.37
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-09-30 15:18:31
Ended:
2025-09-30 09:49:20
Last Processed:
Not set
Last Retry At:
Not set
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 5
{created_at_str=2025-09-30 09:48:32, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=5.37, batch_id=null, cost_breakdown={synthesizer=3.21, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=3.21}, llm=0.662, transfer_cost=0.0, platform=1.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.006, extraction=0.004, conversation=0.652, hangup=0}}, created_at=2025-09-30T09:48:32.369734, scheduled_at=2025-09-30T09:48:32.369697, custom_extractions=null, telephony_data={duration=26.0, to_number=+918147766693, provider_call_id=75740f55-6625-4dd7-8dd5-a0097b79e779, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/f32f109c-e5d2-41eb-b3a8-7da44b7b7256.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+918147766693, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 15:08:27, callback_request_id=null, is_callback=null, fullName=Surjeet, resume_review_id=68dba4ba9f941c720e6e5f31, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized but could benefit from clearer section headings to enhance readability. The contact information is complete but should be clearly separated from other sections for better presentation., score=67, readability=The layout is visually accessible, with a good use of white space. Font size and type are consistent, contributing to the readability of the document., essentialSectionsPresence=All essential sections such as Experience, Education, and Skills are present. However, the Professional Summary could be more prominent to give a quick overview of qualifications., scale=100}, atsReadabilityScore={feedback=The resume's structure supports standard ATS parsing, but incorporation of more role-specific keywords is recommended. Avoid complex formatting as this can disrupt ATS scanning., score=65, scale=100, keyElementsReadableByATS=Key elements such as names and position titles are presented clearly and should be picked up by ATS. However, enhancing keyword density related to Salesforce and testing practices will boost ATS compatibility.}, impact={feedback=While the resume includes bullet points, there is room for improvement in articulating achievements more strongly. The document lacks sufficient quantifiable metrics that clearly demonstrate the impact of the roles held., score=58, spellCheck=The document is generally well proofread, with no obvious spelling errors noted. Regular proof-reading or automated tools like Grammarly can further reduce errors., bulletPointsUsage=Bullet points are used effectively to break down job duties, but many lack depth and impact. Consider reworking them to highlight key accomplishments., weakActionVerbs=Some action verbs lack strength and do not fully convey accomplishment. Opting for dynamic verbs such as 'achieved,' 'engineered,' or 'boosted' could improve impact., scale=100, quantifyingImpact=The resume mostly lists responsibilities without quantifying outcomes. Adding performance metrics or specific achievements for each role would greatly enhance its effectiveness., repetitionAvoidance=There is some repetition, particularly with the use of action verbs across different roles. Using a broader vocabulary could enrich the content and reduce redundancy., accomplishmentLanguage=The resume focuses more on duties than achievements. Including statements about exceeding targets or leading successful projects would provide stronger accomplishment orientation.}, crispness={feedback=At times, the resume contains too much detail that overwhelms the reader. It can be trimmed by focusing on the most critical information that aligns with the job role., resumeLength=The resume feels slightly lengthy, especially for a single role that dominates the work history. Aim for brevity while ensuring all critical details are covered., score=55, bulletPointsCount=There is an over-reliance on bullet points with less attention to crispness. Consolidating these points into fewer, more impactful statements is advisable., fillerWords=Certain sections are padded with non-essential words that add to length without adding value. Strive to use precise language and meaningful information only., bulletPointLength=Some bullet points are excessively long, carrying too much unnecessary detail. Kicking off entries with a powerful outcome and backing numbers will sharpen focus., scale=100}, qualityAddOn={feedback=While the resume maintains professionalism, it can be impacted by overuse of clichéd language that dilutes the impact of achievements. Modifying language to introduce specifics can address this., score=62, buzzwordsCliches=Phrases like 'quality assurance,' while useful, can sound generic. Replace with exact technological achievements or techniques used to differentiate the profile., datesFormatting=Date formatting is consistent throughout, but ensuring it's easily distinguishable from other text will improve clarity. Clear separation between roles with dates improves visual navigation., activeVoice=Passive voice occasionally appears, limiting engagement. Always aim for active voice to clearly define achievements and roles., scale=100, personalPronounsUsage=The resume avoids personal pronouns, which is appropriate for a professional document. This contributes to maintaining an objective tone throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=medium, follow_up_needed=yes, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi Surjeet this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user: hello
assistant: Hey Surjeet, can you hear me clear?
user: hello
assistant: Great! Is it a good time to connect for a quick chat?
user: yes
assistant: Thanks, Surjeet! Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now
, updated_at=2025-09-30T09:49:20.385521, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 09:49:20, id=c257f9a5-2c53-4bd2-a040-144e4cbf1c11, campaign_id=null, summary=Anita from Outspark, a career services platform, called Surjeet to check in and discuss his resume score. After confirming that it was a good time to talk, she inquired whether Surjeet was just curious about his resume score or if he was actively looking for more interviews., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Contacted", "disposition_2": "Connected", "disposition_3": "Positive Engagement"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Contacted, disposition_2=Connected, disposition_3=Positive Engagement}}}, smart_status=dropped, conversation_duration=25.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=25.599937, provider_connected=false}, transcriber_duration=25.599937, transcriber_model=nova-3, synthesizer_characters=457, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=136}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=98, input=244}, azure_gpt-4_1-mini={output=75, input=16005}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=60, input=122, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=122, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=75, input=16005, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 09:48:32, status=completed}
{created_at_str=2025-09-30 09:48:32, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=3.87, batch_id=null, cost_breakdown={synthesizer=3.21, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=3.21}, llm=0.662, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0.004, conversation=0.652, hangup=0}}, created_at=2025-09-30T09:48:32.369734, scheduled_at=2025-09-30T09:48:32.369697, custom_extractions=null, telephony_data={duration=0.0, to_number=+918147766693, provider_call_id=75740f55-6625-4dd7-8dd5-a0097b79e779, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918147766693, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 15:08:27, callback_request_id=null, is_callback=null, fullName=Surjeet, resume_review_id=68dba4ba9f941c720e6e5f31, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized but could benefit from clearer section headings to enhance readability. The contact information is complete but should be clearly separated from other sections for better presentation., score=67, readability=The layout is visually accessible, with a good use of white space. Font size and type are consistent, contributing to the readability of the document., essentialSectionsPresence=All essential sections such as Experience, Education, and Skills are present. However, the Professional Summary could be more prominent to give a quick overview of qualifications., scale=100}, atsReadabilityScore={feedback=The resume's structure supports standard ATS parsing, but incorporation of more role-specific keywords is recommended. Avoid complex formatting as this can disrupt ATS scanning., score=65, scale=100, keyElementsReadableByATS=Key elements such as names and position titles are presented clearly and should be picked up by ATS. However, enhancing keyword density related to Salesforce and testing practices will boost ATS compatibility.}, impact={feedback=While the resume includes bullet points, there is room for improvement in articulating achievements more strongly. The document lacks sufficient quantifiable metrics that clearly demonstrate the impact of the roles held., score=58, spellCheck=The document is generally well proofread, with no obvious spelling errors noted. Regular proof-reading or automated tools like Grammarly can further reduce errors., bulletPointsUsage=Bullet points are used effectively to break down job duties, but many lack depth and impact. Consider reworking them to highlight key accomplishments., weakActionVerbs=Some action verbs lack strength and do not fully convey accomplishment. Opting for dynamic verbs such as 'achieved,' 'engineered,' or 'boosted' could improve impact., scale=100, quantifyingImpact=The resume mostly lists responsibilities without quantifying outcomes. Adding performance metrics or specific achievements for each role would greatly enhance its effectiveness., repetitionAvoidance=There is some repetition, particularly with the use of action verbs across different roles. Using a broader vocabulary could enrich the content and reduce redundancy., accomplishmentLanguage=The resume focuses more on duties than achievements. Including statements about exceeding targets or leading successful projects would provide stronger accomplishment orientation.}, crispness={feedback=At times, the resume contains too much detail that overwhelms the reader. It can be trimmed by focusing on the most critical information that aligns with the job role., resumeLength=The resume feels slightly lengthy, especially for a single role that dominates the work history. Aim for brevity while ensuring all critical details are covered., score=55, bulletPointsCount=There is an over-reliance on bullet points with less attention to crispness. Consolidating these points into fewer, more impactful statements is advisable., fillerWords=Certain sections are padded with non-essential words that add to length without adding value. Strive to use precise language and meaningful information only., bulletPointLength=Some bullet points are excessively long, carrying too much unnecessary detail. Kicking off entries with a powerful outcome and backing numbers will sharpen focus., scale=100}, qualityAddOn={feedback=While the resume maintains professionalism, it can be impacted by overuse of clichéd language that dilutes the impact of achievements. Modifying language to introduce specifics can address this., score=62, buzzwordsCliches=Phrases like 'quality assurance,' while useful, can sound generic. Replace with exact technological achievements or techniques used to differentiate the profile., datesFormatting=Date formatting is consistent throughout, but ensuring it's easily distinguishable from other text will improve clarity. Clear separation between roles with dates improves visual navigation., activeVoice=Passive voice occasionally appears, limiting engagement. Always aim for active voice to clearly define achievements and roles., scale=100, personalPronounsUsage=The resume avoids personal pronouns, which is appropriate for a professional document. This contributes to maintaining an objective tone throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=, info_type=process, interest_level=medium, follow_up_needed=yes, service_interest=, objections=}, arq_job_id=null, transcript=assistant: Hi Surjeet this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user: hello
assistant: Hey Surjeet, can you hear me clear?
user: hello
assistant: Great! Is it a good time to connect for a quick chat?
user: yes
assistant: Thanks, Surjeet! Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now
, updated_at=2025-09-30T09:49:14.509172, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 09:49:14, id=c257f9a5-2c53-4bd2-a040-144e4cbf1c11, campaign_id=null, summary=Anita from Outspark, a career services platform, called Surjeet to check in and discuss his resume score. After confirming that it was a good time to talk, she inquired whether Surjeet was just curious about his resume score or if he was actively looking for more interviews., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=25.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=25.599937, provider_connected=false}, transcriber_duration=25.599937, transcriber_model=nova-3, synthesizer_characters=457, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=136}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=98, input=244}, azure_gpt-4_1-mini={output=75, input=16005}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=60, input=122, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=38, input=122, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=75, input=16005, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 09:48:32, status=call-disconnected}
{created_at_str=2025-09-30 09:48:32, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-30T09:48:32.369734, scheduled_at=2025-09-30T09:48:32.369697, custom_extractions=null, telephony_data={duration=0.0, to_number=+918147766693, provider_call_id=75740f55-6625-4dd7-8dd5-a0097b79e779, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918147766693, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 15:08:27, callback_request_id=null, is_callback=null, fullName=Surjeet, resume_review_id=68dba4ba9f941c720e6e5f31, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized but could benefit from clearer section headings to enhance readability. The contact information is complete but should be clearly separated from other sections for better presentation., score=67, readability=The layout is visually accessible, with a good use of white space. Font size and type are consistent, contributing to the readability of the document., essentialSectionsPresence=All essential sections such as Experience, Education, and Skills are present. However, the Professional Summary could be more prominent to give a quick overview of qualifications., scale=100}, atsReadabilityScore={feedback=The resume's structure supports standard ATS parsing, but incorporation of more role-specific keywords is recommended. Avoid complex formatting as this can disrupt ATS scanning., score=65, scale=100, keyElementsReadableByATS=Key elements such as names and position titles are presented clearly and should be picked up by ATS. However, enhancing keyword density related to Salesforce and testing practices will boost ATS compatibility.}, impact={feedback=While the resume includes bullet points, there is room for improvement in articulating achievements more strongly. The document lacks sufficient quantifiable metrics that clearly demonstrate the impact of the roles held., score=58, spellCheck=The document is generally well proofread, with no obvious spelling errors noted. Regular proof-reading or automated tools like Grammarly can further reduce errors., bulletPointsUsage=Bullet points are used effectively to break down job duties, but many lack depth and impact. Consider reworking them to highlight key accomplishments., weakActionVerbs=Some action verbs lack strength and do not fully convey accomplishment. Opting for dynamic verbs such as 'achieved,' 'engineered,' or 'boosted' could improve impact., scale=100, quantifyingImpact=The resume mostly lists responsibilities without quantifying outcomes. Adding performance metrics or specific achievements for each role would greatly enhance its effectiveness., repetitionAvoidance=There is some repetition, particularly with the use of action verbs across different roles. Using a broader vocabulary could enrich the content and reduce redundancy., accomplishmentLanguage=The resume focuses more on duties than achievements. Including statements about exceeding targets or leading successful projects would provide stronger accomplishment orientation.}, crispness={feedback=At times, the resume contains too much detail that overwhelms the reader. It can be trimmed by focusing on the most critical information that aligns with the job role., resumeLength=The resume feels slightly lengthy, especially for a single role that dominates the work history. Aim for brevity while ensuring all critical details are covered., score=55, bulletPointsCount=There is an over-reliance on bullet points with less attention to crispness. Consolidating these points into fewer, more impactful statements is advisable., fillerWords=Certain sections are padded with non-essential words that add to length without adding value. Strive to use precise language and meaningful information only., bulletPointLength=Some bullet points are excessively long, carrying too much unnecessary detail. Kicking off entries with a powerful outcome and backing numbers will sharpen focus., scale=100}, qualityAddOn={feedback=While the resume maintains professionalism, it can be impacted by overuse of clichéd language that dilutes the impact of achievements. Modifying language to introduce specifics can address this., score=62, buzzwordsCliches=Phrases like 'quality assurance,' while useful, can sound generic. Replace with exact technological achievements or techniques used to differentiate the profile., datesFormatting=Date formatting is consistent throughout, but ensuring it's easily distinguishable from other text will improve clarity. Clear separation between roles with dates improves visual navigation., activeVoice=Passive voice occasionally appears, limiting engagement. Always aim for active voice to clearly define achievements and roles., scale=100, personalPronounsUsage=The resume avoids personal pronouns, which is appropriate for a professional document. This contributes to maintaining an objective tone throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-30T09:48:44.324899, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 09:48:44, id=c257f9a5-2c53-4bd2-a040-144e4cbf1c11, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=136, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=136}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 09:48:32, status=in-progress}
{created_at_str=2025-09-30 09:48:32, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-30T09:48:32.369734, scheduled_at=2025-09-30T09:48:32.369697, custom_extractions=null, telephony_data={duration=0.0, to_number=+918147766693, provider_call_id=75740f55-6625-4dd7-8dd5-a0097b79e779, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918147766693, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 15:08:27, callback_request_id=null, is_callback=null, fullName=Surjeet, resume_review_id=68dba4ba9f941c720e6e5f31, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized but could benefit from clearer section headings to enhance readability. The contact information is complete but should be clearly separated from other sections for better presentation., score=67, readability=The layout is visually accessible, with a good use of white space. Font size and type are consistent, contributing to the readability of the document., essentialSectionsPresence=All essential sections such as Experience, Education, and Skills are present. However, the Professional Summary could be more prominent to give a quick overview of qualifications., scale=100}, atsReadabilityScore={feedback=The resume's structure supports standard ATS parsing, but incorporation of more role-specific keywords is recommended. Avoid complex formatting as this can disrupt ATS scanning., score=65, scale=100, keyElementsReadableByATS=Key elements such as names and position titles are presented clearly and should be picked up by ATS. However, enhancing keyword density related to Salesforce and testing practices will boost ATS compatibility.}, impact={feedback=While the resume includes bullet points, there is room for improvement in articulating achievements more strongly. The document lacks sufficient quantifiable metrics that clearly demonstrate the impact of the roles held., score=58, spellCheck=The document is generally well proofread, with no obvious spelling errors noted. Regular proof-reading or automated tools like Grammarly can further reduce errors., bulletPointsUsage=Bullet points are used effectively to break down job duties, but many lack depth and impact. Consider reworking them to highlight key accomplishments., weakActionVerbs=Some action verbs lack strength and do not fully convey accomplishment. Opting for dynamic verbs such as 'achieved,' 'engineered,' or 'boosted' could improve impact., scale=100, quantifyingImpact=The resume mostly lists responsibilities without quantifying outcomes. Adding performance metrics or specific achievements for each role would greatly enhance its effectiveness., repetitionAvoidance=There is some repetition, particularly with the use of action verbs across different roles. Using a broader vocabulary could enrich the content and reduce redundancy., accomplishmentLanguage=The resume focuses more on duties than achievements. Including statements about exceeding targets or leading successful projects would provide stronger accomplishment orientation.}, crispness={feedback=At times, the resume contains too much detail that overwhelms the reader. It can be trimmed by focusing on the most critical information that aligns with the job role., resumeLength=The resume feels slightly lengthy, especially for a single role that dominates the work history. Aim for brevity while ensuring all critical details are covered., score=55, bulletPointsCount=There is an over-reliance on bullet points with less attention to crispness. Consolidating these points into fewer, more impactful statements is advisable., fillerWords=Certain sections are padded with non-essential words that add to length without adding value. Strive to use precise language and meaningful information only., bulletPointLength=Some bullet points are excessively long, carrying too much unnecessary detail. Kicking off entries with a powerful outcome and backing numbers will sharpen focus., scale=100}, qualityAddOn={feedback=While the resume maintains professionalism, it can be impacted by overuse of clichéd language that dilutes the impact of achievements. Modifying language to introduce specifics can address this., score=62, buzzwordsCliches=Phrases like 'quality assurance,' while useful, can sound generic. Replace with exact technological achievements or techniques used to differentiate the profile., datesFormatting=Date formatting is consistent throughout, but ensuring it's easily distinguishable from other text will improve clarity. Clear separation between roles with dates improves visual navigation., activeVoice=Passive voice occasionally appears, limiting engagement. Always aim for active voice to clearly define achievements and roles., scale=100, personalPronounsUsage=The resume avoids personal pronouns, which is appropriate for a professional document. This contributes to maintaining an objective tone throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-30T09:48:36.952578, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 09:48:36, id=c257f9a5-2c53-4bd2-a040-144e4cbf1c11, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=136, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=136}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 09:48:32, status=ringing}
{created_at_str=2025-09-30 09:48:32, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-30T09:48:32.369734, scheduled_at=2025-09-30T09:48:32.369697, custom_extractions=null, telephony_data={duration=0.0, to_number=+918147766693, provider_call_id=75740f55-6625-4dd7-8dd5-a0097b79e779, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918147766693, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 15:08:27, callback_request_id=null, is_callback=null, fullName=Surjeet, resume_review_id=68dba4ba9f941c720e6e5f31, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized but could benefit from clearer section headings to enhance readability. The contact information is complete but should be clearly separated from other sections for better presentation., score=67, readability=The layout is visually accessible, with a good use of white space. Font size and type are consistent, contributing to the readability of the document., essentialSectionsPresence=All essential sections such as Experience, Education, and Skills are present. However, the Professional Summary could be more prominent to give a quick overview of qualifications., scale=100}, atsReadabilityScore={feedback=The resume's structure supports standard ATS parsing, but incorporation of more role-specific keywords is recommended. Avoid complex formatting as this can disrupt ATS scanning., score=65, scale=100, keyElementsReadableByATS=Key elements such as names and position titles are presented clearly and should be picked up by ATS. However, enhancing keyword density related to Salesforce and testing practices will boost ATS compatibility.}, impact={feedback=While the resume includes bullet points, there is room for improvement in articulating achievements more strongly. The document lacks sufficient quantifiable metrics that clearly demonstrate the impact of the roles held., score=58, spellCheck=The document is generally well proofread, with no obvious spelling errors noted. Regular proof-reading or automated tools like Grammarly can further reduce errors., bulletPointsUsage=Bullet points are used effectively to break down job duties, but many lack depth and impact. Consider reworking them to highlight key accomplishments., weakActionVerbs=Some action verbs lack strength and do not fully convey accomplishment. Opting for dynamic verbs such as 'achieved,' 'engineered,' or 'boosted' could improve impact., scale=100, quantifyingImpact=The resume mostly lists responsibilities without quantifying outcomes. Adding performance metrics or specific achievements for each role would greatly enhance its effectiveness., repetitionAvoidance=There is some repetition, particularly with the use of action verbs across different roles. Using a broader vocabulary could enrich the content and reduce redundancy., accomplishmentLanguage=The resume focuses more on duties than achievements. Including statements about exceeding targets or leading successful projects would provide stronger accomplishment orientation.}, crispness={feedback=At times, the resume contains too much detail that overwhelms the reader. It can be trimmed by focusing on the most critical information that aligns with the job role., resumeLength=The resume feels slightly lengthy, especially for a single role that dominates the work history. Aim for brevity while ensuring all critical details are covered., score=55, bulletPointsCount=There is an over-reliance on bullet points with less attention to crispness. Consolidating these points into fewer, more impactful statements is advisable., fillerWords=Certain sections are padded with non-essential words that add to length without adding value. Strive to use precise language and meaningful information only., bulletPointLength=Some bullet points are excessively long, carrying too much unnecessary detail. Kicking off entries with a powerful outcome and backing numbers will sharpen focus., scale=100}, qualityAddOn={feedback=While the resume maintains professionalism, it can be impacted by overuse of clichéd language that dilutes the impact of achievements. Modifying language to introduce specifics can address this., score=62, buzzwordsCliches=Phrases like 'quality assurance,' while useful, can sound generic. Replace with exact technological achievements or techniques used to differentiate the profile., datesFormatting=Date formatting is consistent throughout, but ensuring it's easily distinguishable from other text will improve clarity. Clear separation between roles with dates improves visual navigation., activeVoice=Passive voice occasionally appears, limiting engagement. Always aim for active voice to clearly define achievements and roles., scale=100, personalPronounsUsage=The resume avoids personal pronouns, which is appropriate for a professional document. This contributes to maintaining an objective tone throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-30T09:48:35.553315, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 09:48:35, id=c257f9a5-2c53-4bd2-a040-144e4cbf1c11, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=136, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=136}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 09:48:32, status=initiated}