Dashboard

{created_at_str=2025-09-30 08:34:31, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=20.22, batch_id=null, cost_breakdown={synthesizer=15.73, transcriber=2.0, synthesizer_breakdown={welcome_message=0, conversation=15.73}, llm=2.4909999999999997, platform=0, transcriber_breakdown={analytics=0, conversation=2.0}, network=0, llm_breakdown={analytics=0, summarization=0.018000000000000002, extraction=0.009000000000000001, conversation=2.464, hangup=0}}, created_at=2025-09-30T08:34:31.678656, scheduled_at=2025-09-30T08:34:31.678619, custom_extractions=null, telephony_data={duration=0.0, to_number=+917007265487, provider_call_id=94d29b80-3c02-446e-90a2-a7b180a0485e, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917007265487, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 13:53:35, callback_request_id=null, is_callback=null, fullName=Praveen, resume_review_id=68db933a9f941c720e6e5c6c, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is fairly organized with clearly defined sections, but the chronological order of work experience needs correction to enhance readability., score=62, readability=The usage of headings for sections aids readability, but some content is dense and would benefit from better formatting or spacing., essentialSectionsPresence=Essential sections like Work Experience and Education are present, though Experience should be in reverse chronological order to emphasize recent accomplishments., scale=100}, atsReadabilityScore={feedback=The overall structure is moderately ATS-friendly, though more keywords related to roles and achievements could bolster its coherence., score=65, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and roles are laid out properly, yet ensuring enhanced keyword integration is crucial for ATS recognition.}, impact={feedback=The resume utilizes bullet points effectively but lacks consistent quantification of achievements which reduces the impact., score=58, spellCheck=Minor spelling errors such as 'mulitple' and 'envirnoments' are present and should be corrected to improve professionalism., bulletPointsUsage=Bullet points are used which makes it easier to read, yet some could be more precise to reduce lengthiness and enhance clarity., weakActionVerbs=Action verbs like 'responsible for' can be substituted with stronger verbs like 'led' or 'initiated' to enhance the vigor of descriptions., scale=100, quantifyingImpact=There is minimal quantification of achievements which should be included to underscore accomplishments clearly, such as percentage improvements in processes., repetitionAvoidance=There is some repetition, particularly in action verbs across different roles; varying language could enhance engagement and clarity of accomplishments., accomplishmentLanguage=Result-driven language is present but could be amplified by consistently embedding results and impacts into role descriptions.}, crispness={feedback=The resume is somewhat verbose, impacting its crispness, especially within the bullet points that could use further condensing., resumeLength=The length is extensive for the experience level; consider condensing to retain crucial details while removing redundancies., score=53, bulletPointsCount=There are several bullet points which are necessary, but reducing the number or merging similar ones could create more impact., fillerWords=Filler words are present and their removal would help to maintain reader focus on critical accomplishments and skills., bulletPointLength=Some bullet points are overly lengthy and should be shortened to convey key achievements succinctly, promoting better reader engagement., scale=100}, qualityAddOn={feedback=The style is mostly consistent but certain buzzwords and inconsistent date formatting diminish overall quality., score=60, buzzwordsCliches=Buzzwords like 'passionate' and 'responsible' are commonplace; opting for more specific terms related to measurable outcomes is advisable., datesFormatting=Inconsistencies such as partially spelled out dates (like '2016 - Present') should be reviewed to maintain uniformity., activeVoice=Predominant usage of active voice adds clarity, although occasional shifts to more direct verb forms could enhance assertiveness., scale=100, personalPronounsUsage=The resume successfully avoids personal pronouns, aligning with typical resume norms and maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data={specific_request=Looking to improve resume for more job opportunities, info_type=process, interest_level=high, follow_up_needed=Yes, service_interest=resume_silver, objections=None}, arq_job_id=null, transcript=assistant: Hi  Praveen this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. How are you doing today?
user:  hello
assistant:  Hey, can you hear me clear?
user:  yeah yeah sure
assistant:  Great! Is this a good time to connect for a quick chat?
user:  yes absolutely
assistant:   Quick question — when you checked your resume score with us the other day, were you just curious… or are you actually looking to land more interviews right now? Your score was fifty nine point six out of one hundred.
user:  yes i'm looking to like looking forward to yeah get
assistant:  Got
user:  more and more jobs in my email for sure
assistant:   Okay, got it. What’s your current role, Praveen?
user:  in my current organization
assistant:   Thanks, Praveen. And how many years of total experience do you have?
user:  like if
assistant:   Sorry
user:  like needing about nine years eight point nine years currently
assistant:   Thanks for
user:  more than eight years
assistant:   Thanks for sharing, Praveen. I saw in your review it said your resume layout is fairly organized but the chronological order of work experience needs correction to enhance readability. Are you getting enough interview calls with your existing resume?
user:  yeah
assistant:   Okay, so you are getting some calls. Are you finding that the calls are consistent and relevant to the roles you want?
user:  yes yes absolutely
assistant:   That’s good to hear. Your resume score also mentioned some areas like lack of quantification of achievements and some lengthy bullet points. Do you feel your resume is showing your strengths clearly to recruiters?
user:  i guess sir
assistant:    I understand, Praveen. Sometimes even small tweaks can make a big difference in how recruiters see your resume. Would you
, updated_at=2025-09-30T08:36:42.464761, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 08:36:42, id=9d318fe5-5179-4856-95bf-aecb9f761a21, campaign_id=null, summary=The conversation is a phone call between Anita, an agent from Outspark, and Praveen, a user seeking career services. Anita initiates the call by asking Praveen how he is doing and if it's a good time to chat. She inquires about Praveen's resume score, which was 59.6 out of 100, and asks if he is actively looking for job opportunities. Praveen confirms he is looking for more job leads and has around 8.9 years of experience. 

Anita provides feedback on his resume, noting that while it is organized, the chronological order of work experience needs improvement for better readability. She asks if he is receiving enough interview calls, to which Praveen responds positively, indicating that the calls are relevant. However, Anita points out areas for improvement, such as quantifying achievements and shortening bullet points. The conversation ends with Anita suggesting that small changes could enhance how recruiters perceive Praveen's resume., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=112.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=112.59994, provider_connected=false}, transcriber_duration=112.59994, transcriber_model=nova-3, synthesizer_characters=1573, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=250, input=822}, azure_gpt-4_1-mini={output=333, input=60301}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=198, input=411, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction={output=52, input=411, provider_connected=false, provider=azure, model=gpt-4o-mini}, conversation={output=333, input=60301, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 08:34:31, status=call-disconnected}

{created_at_str=2025-09-30 08:34:31, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-30T08:34:31.678656, scheduled_at=2025-09-30T08:34:31.678619, custom_extractions=null, telephony_data={duration=0.0, to_number=+917007265487, provider_call_id=94d29b80-3c02-446e-90a2-a7b180a0485e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917007265487, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 13:53:35, callback_request_id=null, is_callback=null, fullName=Praveen, resume_review_id=68db933a9f941c720e6e5c6c, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is fairly organized with clearly defined sections, but the chronological order of work experience needs correction to enhance readability., score=62, readability=The usage of headings for sections aids readability, but some content is dense and would benefit from better formatting or spacing., essentialSectionsPresence=Essential sections like Work Experience and Education are present, though Experience should be in reverse chronological order to emphasize recent accomplishments., scale=100}, atsReadabilityScore={feedback=The overall structure is moderately ATS-friendly, though more keywords related to roles and achievements could bolster its coherence., score=65, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and roles are laid out properly, yet ensuring enhanced keyword integration is crucial for ATS recognition.}, impact={feedback=The resume utilizes bullet points effectively but lacks consistent quantification of achievements which reduces the impact., score=58, spellCheck=Minor spelling errors such as 'mulitple' and 'envirnoments' are present and should be corrected to improve professionalism., bulletPointsUsage=Bullet points are used which makes it easier to read, yet some could be more precise to reduce lengthiness and enhance clarity., weakActionVerbs=Action verbs like 'responsible for' can be substituted with stronger verbs like 'led' or 'initiated' to enhance the vigor of descriptions., scale=100, quantifyingImpact=There is minimal quantification of achievements which should be included to underscore accomplishments clearly, such as percentage improvements in processes., repetitionAvoidance=There is some repetition, particularly in action verbs across different roles; varying language could enhance engagement and clarity of accomplishments., accomplishmentLanguage=Result-driven language is present but could be amplified by consistently embedding results and impacts into role descriptions.}, crispness={feedback=The resume is somewhat verbose, impacting its crispness, especially within the bullet points that could use further condensing., resumeLength=The length is extensive for the experience level; consider condensing to retain crucial details while removing redundancies., score=53, bulletPointsCount=There are several bullet points which are necessary, but reducing the number or merging similar ones could create more impact., fillerWords=Filler words are present and their removal would help to maintain reader focus on critical accomplishments and skills., bulletPointLength=Some bullet points are overly lengthy and should be shortened to convey key achievements succinctly, promoting better reader engagement., scale=100}, qualityAddOn={feedback=The style is mostly consistent but certain buzzwords and inconsistent date formatting diminish overall quality., score=60, buzzwordsCliches=Buzzwords like 'passionate' and 'responsible' are commonplace; opting for more specific terms related to measurable outcomes is advisable., datesFormatting=Inconsistencies such as partially spelled out dates (like '2016 - Present') should be reviewed to maintain uniformity., activeVoice=Predominant usage of active voice adds clarity, although occasional shifts to more direct verb forms could enhance assertiveness., scale=100, personalPronounsUsage=The resume successfully avoids personal pronouns, aligning with typical resume norms and maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-30T08:34:43.173762, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 08:34:43, id=9d318fe5-5179-4856-95bf-aecb9f761a21, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 08:34:31, status=in-progress}

{created_at_str=2025-09-30 08:34:31, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-30T08:34:31.678656, scheduled_at=2025-09-30T08:34:31.678619, custom_extractions=null, telephony_data={duration=0.0, to_number=+917007265487, provider_call_id=94d29b80-3c02-446e-90a2-a7b180a0485e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917007265487, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 13:53:35, callback_request_id=null, is_callback=null, fullName=Praveen, resume_review_id=68db933a9f941c720e6e5c6c, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is fairly organized with clearly defined sections, but the chronological order of work experience needs correction to enhance readability., score=62, readability=The usage of headings for sections aids readability, but some content is dense and would benefit from better formatting or spacing., essentialSectionsPresence=Essential sections like Work Experience and Education are present, though Experience should be in reverse chronological order to emphasize recent accomplishments., scale=100}, atsReadabilityScore={feedback=The overall structure is moderately ATS-friendly, though more keywords related to roles and achievements could bolster its coherence., score=65, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and roles are laid out properly, yet ensuring enhanced keyword integration is crucial for ATS recognition.}, impact={feedback=The resume utilizes bullet points effectively but lacks consistent quantification of achievements which reduces the impact., score=58, spellCheck=Minor spelling errors such as 'mulitple' and 'envirnoments' are present and should be corrected to improve professionalism., bulletPointsUsage=Bullet points are used which makes it easier to read, yet some could be more precise to reduce lengthiness and enhance clarity., weakActionVerbs=Action verbs like 'responsible for' can be substituted with stronger verbs like 'led' or 'initiated' to enhance the vigor of descriptions., scale=100, quantifyingImpact=There is minimal quantification of achievements which should be included to underscore accomplishments clearly, such as percentage improvements in processes., repetitionAvoidance=There is some repetition, particularly in action verbs across different roles; varying language could enhance engagement and clarity of accomplishments., accomplishmentLanguage=Result-driven language is present but could be amplified by consistently embedding results and impacts into role descriptions.}, crispness={feedback=The resume is somewhat verbose, impacting its crispness, especially within the bullet points that could use further condensing., resumeLength=The length is extensive for the experience level; consider condensing to retain crucial details while removing redundancies., score=53, bulletPointsCount=There are several bullet points which are necessary, but reducing the number or merging similar ones could create more impact., fillerWords=Filler words are present and their removal would help to maintain reader focus on critical accomplishments and skills., bulletPointLength=Some bullet points are overly lengthy and should be shortened to convey key achievements succinctly, promoting better reader engagement., scale=100}, qualityAddOn={feedback=The style is mostly consistent but certain buzzwords and inconsistent date formatting diminish overall quality., score=60, buzzwordsCliches=Buzzwords like 'passionate' and 'responsible' are commonplace; opting for more specific terms related to measurable outcomes is advisable., datesFormatting=Inconsistencies such as partially spelled out dates (like '2016 - Present') should be reviewed to maintain uniformity., activeVoice=Predominant usage of active voice adds clarity, although occasional shifts to more direct verb forms could enhance assertiveness., scale=100, personalPronounsUsage=The resume successfully avoids personal pronouns, aligning with typical resume norms and maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-30T08:34:34.757869, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 08:34:34, id=9d318fe5-5179-4856-95bf-aecb9f761a21, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 08:34:31, status=ringing}

{created_at_str=2025-09-30 08:34:31, agent_id=5c934d64-413f-47ee-8326-981f39f451da, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-09-30T08:34:31.678656, scheduled_at=2025-09-30T08:34:31.678619, custom_extractions=null, telephony_data={duration=0.0, to_number=+917007265487, provider_call_id=94d29b80-3c02-446e-90a2-a7b180a0485e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917007265487, recipient_data={recipient_phone_number=null, review_completed=2025-09-30 13:53:35, callback_request_id=null, is_callback=null, fullName=Praveen, resume_review_id=68db933a9f941c720e6e5c6c, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is fairly organized with clearly defined sections, but the chronological order of work experience needs correction to enhance readability., score=62, readability=The usage of headings for sections aids readability, but some content is dense and would benefit from better formatting or spacing., essentialSectionsPresence=Essential sections like Work Experience and Education are present, though Experience should be in reverse chronological order to emphasize recent accomplishments., scale=100}, atsReadabilityScore={feedback=The overall structure is moderately ATS-friendly, though more keywords related to roles and achievements could bolster its coherence., score=65, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and roles are laid out properly, yet ensuring enhanced keyword integration is crucial for ATS recognition.}, impact={feedback=The resume utilizes bullet points effectively but lacks consistent quantification of achievements which reduces the impact., score=58, spellCheck=Minor spelling errors such as 'mulitple' and 'envirnoments' are present and should be corrected to improve professionalism., bulletPointsUsage=Bullet points are used which makes it easier to read, yet some could be more precise to reduce lengthiness and enhance clarity., weakActionVerbs=Action verbs like 'responsible for' can be substituted with stronger verbs like 'led' or 'initiated' to enhance the vigor of descriptions., scale=100, quantifyingImpact=There is minimal quantification of achievements which should be included to underscore accomplishments clearly, such as percentage improvements in processes., repetitionAvoidance=There is some repetition, particularly in action verbs across different roles; varying language could enhance engagement and clarity of accomplishments., accomplishmentLanguage=Result-driven language is present but could be amplified by consistently embedding results and impacts into role descriptions.}, crispness={feedback=The resume is somewhat verbose, impacting its crispness, especially within the bullet points that could use further condensing., resumeLength=The length is extensive for the experience level; consider condensing to retain crucial details while removing redundancies., score=53, bulletPointsCount=There are several bullet points which are necessary, but reducing the number or merging similar ones could create more impact., fillerWords=Filler words are present and their removal would help to maintain reader focus on critical accomplishments and skills., bulletPointLength=Some bullet points are overly lengthy and should be shortened to convey key achievements succinctly, promoting better reader engagement., scale=100}, qualityAddOn={feedback=The style is mostly consistent but certain buzzwords and inconsistent date formatting diminish overall quality., score=60, buzzwordsCliches=Buzzwords like 'passionate' and 'responsible' are commonplace; opting for more specific terms related to measurable outcomes is advisable., datesFormatting=Inconsistencies such as partially spelled out dates (like '2016 - Present') should be reviewed to maintain uniformity., activeVoice=Predominant usage of active voice adds clarity, although occasional shifts to more direct verb forms could enhance assertiveness., scale=100, personalPronounsUsage=The resume successfully avoids personal pronouns, aligning with typical resume norms and maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-09-30T08:34:32.723181, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-09-30 08:34:32, id=9d318fe5-5179-4856-95bf-aecb9f761a21, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-09-30 08:34:31, status=initiated}